Describe the legal issue you need help with. We’ll ask a few basic questions to show you relevant law firms who can provide expert advice.
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Business process outsourcing (BPO) involves contracting a third party to perform back‑office services such as customer support, payroll, finance, IT, or HR functions. A solicitor drafts and negotiates master service agreements, data processing amendments under UK GDPR, and service level agreements, and helps with transition plans, governance, subcontracting, IP rights, audits, and termination. They counsel on risk allocation, data security, cross‑border transfers, regulatory compliance, and how to respond to performance failures or contract exits.
Typical issues include drafting definitions, SLAs and change control, negotiating data processing terms and security schedules, managing subcontracting, and exit arrangements; advising on liability, insurance, and limitation of damages; and handling disputes or performance failures through notices, mediation, or court or arbitration as provided in the contract.
You searched for Business Process Outsourcing specialists. Here are related areas of law to help you narrow down your results.
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Tagged solicitors Ercen Hao and Sajjad Hussain
It has been a pleasure working with Ercen Hao and Sajjad Hussain on the Innovation Founder program - it was smooth and swift!
Review left by Bosco Lee
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Tagged solicitor Alex Zachary
Great service, quick response times and accurate quotes. Beth and Alex helped me with the legal work to sell my small business and it went more smoothly than I ever thought possible, and I was given all information I needed along the way. I'd highly recommend working with B P Collins if you want a lawyer that you can trust to do a good job and keep you in the loop.
Review left by Anonymous
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Tagged solicitor Mark Proctor
We received a helpful, professional service from the partner as well as his assistant. We are grateful to all who were concerned in bringing our transaction to a satisfactory conclusion.
Review left by Mr & Mrs P J H Govier
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Tagged solicitor Nick Winslet
We utilised the services of Nash & Co recently and throughout they were clear, concise and above all professional. Special mention for Nick Winslet for his clear, responsive communications and professional service. Would happily recommend Nash & Co for your business needs.
Review left by ADF
