Best Conveyancing Sales Forms Solicitors in Roundhay

“High recommendations for Michelle Ayres from Winston Solicitors. She was always quick, on point and proactively solved an issue with incomplete title documentation. Her updates were always precise and response time was within hours. We are hugely grateful for the smooth sale and we hope more people discover and use Winston Solicitors!”

“Your onboarding process is good, I like how you manage the KYC / AML process and uploading the initial documents online all works well. However, from a user point of view I found it very difficult to speak to the person managing our case once the sale was fully underway. The person I worked with did have a dedicated telephone number - but it did not have a VM feature so when I rang the call would just ring for several minutes with no ability to leave a message. At one point neither my estate agent or myself were able to contact the person who was dealing with my case for nearly 3 working days! I also tried ringing the main switchboard number and I was still unable to reach the person working on my case. I only managed to get through to them once I asked to speak to a director to make a formal complaint!. The other issue that annoyed me is that it took over 7 days for an email from the buyer's solicitor to be looked at by the person looking after my case. When it was processed and I was asked to provide responses to the enquires made by the buyer's solicitors, I responded same day. However, it was another 3/4 days before my responses were forwarded to the buyer's solicitors. ”