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Banking disputes cover complaints about bank products, charges, data errors, and unauthorised activity. A solicitor in this area drafts and submits formal complaints, gathers bank records and statements, reviews terms of facilities and overdrafts, and represents clients in negotiations or in proceedings before bodies such as the Financial Ombudsman Service and courts. They advise on remedies, deadlines, and evidence required to support claims, and coordinate with financial regulators when mis-selling or unfair practice is alleged.
The solicitor handles intricate issues around contract terms, mis-selling allegations, miscalculation of interest or penalties, and regulatory complaints, assembling documentary evidence, analysing account histories, and conducting negotiations or litigation to obtain redress or enforce contractual rights.
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