Winn Solicitors Limited

Samantha Lewis Dale at Winn Solicitors was brilliant and very helpful through all the steps in the process.

I had a simple non fault accident in March and phoned my insurance company Flow, now Allianz managed by LV. I was passed to Winn assist who took charge of arranging a replacement car and my vehicle repairs. several months down the line I discovered that the car I was given was at a cost of £350 a day!!!! plus £144 for delivery and collection And the repairs to my baack bumper were three times the average repair cost at £3000. Naturally the defendent is disputing the costings and going to court, I am by law having to attend the hearing, Winns have constantly harassed me to reveal my personal finance and to give them bank access, I eventually gave them bank statements instead.
Ive just discovered to my HORROR that I'm not dealing with my insurers at all, they said they never instructed Winns and have in house solicitors.
Winns have somehow, as in previous reviews above, infiltrated my contacting my insurers. They say my insurers instructed them, but why would they if they have their own in house solicitors.
Its the most stressful situation as Winns constantly say if I don't co operate I'll be personally liable for the full amount. UNSCRUPULOUS AND BULLYING.

I recently had a no fault claim on my car insurance that was dealt with through Winn solicitors. I was entitled to a hire car but I was expected to log into an online portal they had set up an give them my entire online banking details so they could log into my bank and access all my account balances and savings accounts. I was told that the third party was entitled to know if I could afford to hire a car myself while mine was being repaired. I flatly refused and told them even the bank wouldn’t ask for those details. This is outrageous. Now I’m going to change my insurance company for someone who doesn’t use these bucket shop ambulance chasers.

Absolutley dreadful staff and service. Its taken almost a year and 5 case workers later to finally setting after being hit by a bus. Not one case worker has known what they were doing, from being given false information to losing documents. NEVER would use again. So many solicitor's out there now, choose a differnet one. This company just want the money. they dont care about the individuals. Its like you get
the staff apprenctiships. I have suffered two mini strokes since my claim and that isnt because of the accident its the stress dealing with Winns. Stay well clear.

i was there client long story they failed to get my medical records after i gave them consent on many occasions
since the other side admitted liability winns decided that i had breached there conditions and there for took me to court to claim an extortionate amount back from me nearly £4000 .
this was made up of nothing but phone calls and emails and a few letters they claim over 6 hours on phone i have my call logs from all calls all texts from them totalling no more than 1 hour 40 mins most spent on hold . i am at court in august to defend against them i invite anybody to attend to support me in a fight against a scammer company and other victim as a witness would be appreciated and i would reward you financially i have read reviews and there is 1 on here same exactly as what there doing to me . its left me sick injured off work for months anxeity stress and now court and i was a passanger in accident and case was proven to be the other partys fault yet im being taken to court as the settlement amount isnot as much as if they sue me instead .
so its a no win enough then we winn of you instead case .
THIS COMPANY NEEDS STRUCK OFF THE NEWS PAPERS ARE NOW INTERESTED IN THIS CASE AND COMPANY SO PLEASE GUYS ANY OR MORE SUPPORT WOULD BE GREAT LETS BRING THESE THEIVES TO JUSTICE THEMSELVES

My daughter has only been driving a year and someone went into the back of her. As a mother it was upsetting to see her in pain. Neither of us had ever had to do a claim but Brydie was so nice to my daughter. Kept her calm and explained the situation. She got her a hire car quickly as she needed it for work. It has been an excellent service throughout.

My son had a crash no fault of his own we spoke to your agent sophie bowman, Sophie was polite efficient and explained everything clearly and precise.
Lovely lady very helpful.

Terrible experience, don't know what they are doing or saying.
Really experienced in making up fairytales, I'm am utterly shocked at how these companies make their own rules up as we go along.
Firstly they can take upto 72hours to return your phone call, 5 days to reply to an email???
We don't live in ice age now more so why do they need so much time to respond?????
Secondly it came to my attention that the emails they sent to the third party company did not have a name attached and only claims@(the company) ......so I question the young lady on the phone regarding this and apparently it is normal practice as the emails will be sent to the correct department......
So they are telling me that they don't need a specific address to send it to ....Well my response was what if the email was sent to the wrong person or lost? Also they send emails using the client@winnsolicitors.com....
So I ask shouldn't they be able to send it directly to the person handling the case and she said no. Someone will read all the emails before allocating them to the right department???
Forgive me if I'm wrong, all this is Mickey mouse setup, emails are free, it is now 2023 but it does not seem like this company want to evolve with time. Basically taking as much business as possible with no capability of handling the work load nor ability to deal with what's o hand.
Yet they have the dignity to tell you they are right have done no wrong,
In reality they done nothing.
It's now over two weeks since I emailed an official complaint (which I also did on their online portal with no response), still no correspondence.
The same can be said about my request for evidence of correspondence to all third parties emails letter etc.... which I Yet to receive any acknowledgement.
So I'm in safe hands I've been told.
You make your own mind up

Stay clear..I lost a case at court so I withdrew my claim for compensation my daughter was 15 at the time of my accident after I lost case couldn't make a claim so we both withdrew...then winn solicitors contactics us and says to my daughter to go through with claim against my insurance so she get a payout we decided against this as my insurance is already sky high..so because my daughter who was a minor at the time of accident and at the time of the case hearing didn't pit a claim in...winn solicitors waited for her to turn 18 and started sending her a bill of just under 2thousand, ridiculous she in education and winn solicitors are trying to put her into debt and take us to court (my daughter) for the debt , Totally unacceptable behaviour will be going through all avenues local and national to show what kind of a cold hearted company you really are wouldn't recommend any1 to winn solicitors

This review is for a different branch.

The whole process with Winn was handled efficiently, all the information required from me was provided and Winn dealt with the rest. I was not at fault, and great care and consideration was put into place to ensure I had a hassle free claims process.