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Lcf Residential Limited

03456800277

Also known as :

  • Lcf Residential
  • Lcf Baber Titleys
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Lcf Residential Limited

How Lcf Residential Limited Compares

Value for money

This firm - 62%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Lcf Residential Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lcf Residential Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 57%
About Right 42%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 62%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lcf Residential Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Lcf Residential Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 62%
No 38%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 62%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lcf Residential Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Lcf Residential Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 62%
No 38%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Lcf Residential Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Lcf Residential Limited only have 16 reviews listed here

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Review Sources

Client Reviews

3.5/5

Reviews summary

  • Excellent

    10
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
George D

George D

February 26, 2023

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Avoid.

I can’t even begin to explain how disgracefully poor my experience was with LCF.

Even when trying to make a valid complaint through their very own complaints procedure as shown on their website, Mr Stell (one of the Managing Directors) will do anything to dodge you. I’ve been waiting over a whole month for Mr Stell to properly let me know that he is looking into my case…

Poor communication, lack of ownership of mistakes and pure incompetence are just a few things I can say about this company.

I’m now having to go through an alternative complaint body to even get listened to.

I wish I could leave a 4 or 5 star review like most people about this company but I really think they dropped the ball with my case.

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Fetch

Fetch

November 03, 2022

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AVOID AVOID AVOID

Where to start with the poor attitude and incompetence of Team Blue at LCF Residential. I have never dealt with a company that have been so awful and rude for asking simple questions for first time buyers. Not only did they make you feel like a burden for querying things, they got many things wrong on the completion statement that was only picked up by myself as the client. They need to re-train their staff to understand their job and also work on their customer skills. When they did eventually answer the phone, they would never apologise for their mistakes, raise their voice to speak over you & belittle you as a person. Once I said I would not use their service again, their employee replied with "good take your service elsewhere" which I think just says it all. Please read similar reviews with the same comments. I really hope they take this on board.

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A

A

July 31, 2021

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Poor Service and no accountability

As first-time buyers, we had no idea how the process of exchange should look like. Team Blue and their poor timekeeping and communication skills made us homeless for few days.
We have given 5 weeks notice to exchange and complete. We were encouraged to move this forward but we have decided not to. When we have flagged a lack of communication and updates on the progress, the person managing that team said, “I can exchange and complete on the same day”. Unfortunately, she could not! Conveniently she went on annual leave on the day when we should receive our keys and left the junior team members to deal with the exchange. Which was a huge mistake! With almost a week delay we have moved into our first home. We have never heard any apologies instead we were told that we are making Sarah C and her team do work for free and they are not paid for calling our lender. Our official complaint had been ignored for almost 2 weeks and only after following up again we have received an acknowledgement email stating that they will get back to us in 7 days time frame.

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Jane

Matter Type:

Residential Conveyancing

Jane

July 16, 2021

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Excellent, efficient service from Julie and her team once again.

We have benefited from Julie & her teams services a couple of times now and are delighted once again by her personal, efficient service. The first time we were selling our home but a little undecided about which new home to buy. In the end Julie and her team exchanged and completed on our new home in 2 days so that we didn't have to put our belongings in storage and move into our motor home. So we remembered this excellent service the next time we needed a lawyer. Thank you!!

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Ernesto

Matter Type:

Residential Conveyancing

Ernesto

April 21, 2021

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Appalling low customer standards

It took them almost 6 months to close the sale of a Leasehold flat. The solicitors were unapproachable and made numerous mistakes due to lack of qualification and attention to detail.

The management under direction of Mr. Simon Stell - https://lcf.co.uk/people/partners/simon-stell-2/ - was lazy, unprepared and could not even find the files of my case mistaking it with another completely different case. It's disturbing that this kind of people can manage legal matters and are not subject to any kind of professional control nor standards. An absolute fiasco, and an expensive one.

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Richard

Matter Type:

Purchase and Sale Of Commercial Property

Richard

December 04, 2020

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Selling and purchasing

A amazing team who have gone beyond what they had to for my family in regards to selling my property and purchasing our new home. The Residential team Indigo under huge pressure with major complications with the sell of my property due to failures of other solicitors, worked wonders to get it resolved for us and worked in their own time to make sure we could move. I would highly recommend this fantastic team to act on your behalf with their high quality of work, willingness to answer any questions and determination to work to the best of their ability for their clients. We can’t thank them enough for what they have done for us.

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A

A

November 23, 2020

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Amazing service, care and attention

We come back time and time again to LCF- primarily because of how they care for their clients. Our recent house purchase was overseen by Julie Davis, her knowledge and professionalism is simply outstanding. Julie guides and explains each stage clearly and makes the complex legal jargon and at time process easy to understand. Big thanks.

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Heulwen

Matter Type:

Residential Conveyancing

Heulwen

November 16, 2020

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Avoid at all costs

Avoid at all costs. Poor communication. Full of excuses. No responsibility for delays caused by themselves. Choosing LCF Residential was the worst decision we made. 3 weeks after completion and still trying to resolve issues.

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Mohammed

Matter Type:

Legal aid

Mohammed

November 16, 2020

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Praise for Rachel Pickles/ LCF Solicitors

I called LCF Solicitors regarding an enquiry. I had the pleasure of speaking with Ms Rachel Pickles who pleasantly noted my enquiry having reverted shortly by sending me the necessary forms for my perusal with necessary advice. Rachel called me back giving me options regarding my enquiry.

I strongly recommend LCF Solicitors without reservation. Whilst legal matters can be confusing LCF Solicitors make it clear setting confidence in the matter at hand.

Mohammed Dockrat

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Joan

Matter Type:

Residential Conveyancing

Joan

June 30, 2020

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Collected on:

Faultless service

LCF Residential have guided us through some tricky times all through the COVID period - sensible and extremely helpful guidance and support through some tricky times. Never let us down and always there to give us their patient and down to earth support. Very professional and calm - our transactions started well before lockdown and we were impressed with the way they were able to handle their continued and seamless support.

Would highly recommend

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges