Tony
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Very happy
This review is for a different branch.
Couldn’t be faulted at all, extremely happy and am using again.
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Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Tony
Collected on:
This review is for a different branch.
Couldn’t be faulted at all, extremely happy and am using again.
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Andrew
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This review is for a different branch.
Very friendly and professional service Laura always responded to my emails within hours which these days is amazing!
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Philippa
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This review is for a different branch.
Butterworths provided an excellent service to my partner and I whilst we were buying our first home. We chose to instruct Butterworths due to their straight forward quote and their rapid response time. We were not disappointed. They provided us with access to an app which allowed us to track where we were in the process and highlighted all of the stages. Gill was our conveyancer and she went above and beyond to get the sale completed before Christmas. If you want an honest firm, with no hidden charges and helpful staff then I can't recommend Butterworths enough.
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Janet
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This review is for a different branch.
Very impressed by Christine
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Simon
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This review is for a different branch.
I thought the whole thing was great - I can't believe how smoothly it went. I kept waiting for delays or complications, but none came. Christine was in total control. No fuss, no drama. Problems were all solved quickly.
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Derek
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This review is for a different branch.
Christine was excellent
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Robert
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This review is for a different branch.
Satisfied it all went through.
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Sarah
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This review is for a different branch.
Thank you once again for your help, you've helped me to buy my house and also remortgage it to pay off my equity loan. Easy transaction, great communication, painless! Thanks.
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Robin
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This review is for a different branch.
Buying a house is a stressful time in anyone’s life. But we felt that the way Laura Goode handled our sale was great; we would recommend her to anyone buying a house, and she is a credit to the company. We were regularly updated and she took the time to explain everything to us so we felt that we were in very safe hands.
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Anne
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This review is for a different branch.
Prompt efficient and friendly
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Graham
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An exceptionally good conveyancing service was provided - friendly and efficient.
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Manuru
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Thankyou for the excellent service you provided for us during the process of us buying a house. You went above and beyond. We are so grateful for everything you did to help the process go smoothly and quickly. Especially thanks to Lizzie who was amazing. We are eternally grateful. May God bless you 🙏🏻❤️
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paul
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Excellent service throughout sale of House. No issues, really helpful. Probably the best solicitors I've dealt with with a house sale especially Lizzie. Always kept us up to date, speedy admin and fast payment. Thank you all, you were wonderful! David W. (update, I used them to buy a house afterwards as well, absolutely brilliant and professional. Highly recommend. Lizzie is a credit to this company.
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Cheryl
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When we decided to sell our house back in September 2021, we had no doubt that we would use Butterworths. As we had heard good reviews about thier work.
We spoke to Emma Whitton on our first call and she arranged a quotation to be sent out to us for both sale and purchase. As this was the first time for us selling and purchasing Emma talked us through the whole process and helped us understand each step within depth.
From September 2021 to the completion date 18th February Emma communicated with us frequently and gave us updates as needed. She made us feel at ease and took alot of the stress away, especially when we had two sales fall through so close to completion. She restored our faith and assured us that it happened often on the housing market.
Overall the experience we had with Butterworths and of cause Emma we would highly recommend her and the company to anyone selling and or purchasing, and should we ever decide to move again she will be our first port of call. Emma is an asset to the company.
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Nigel
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We have used Butterworths four times now for selling homes and have always had great service.
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Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.