Patrick
I found it very easy to deal with Steve Gray at Fiona Bruce because of his professionalism, easy manner and desire to get on with the job. He ensured that dealing with my Father's estate and house sale went as quickly and painlessly as possible. I have no hesitation in thoroughly recommending Steve and Fiona Bruce Solicitors.
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Litigation
A comprehensive and professional approach to all the aspects of a difficult and complex case spanning 2yrs. I was kept fully informed of all the details and progress of the case through either email, phone calls, zoom and face to face meetings.
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 11 January, 2024
Dear Jane, thank you for your kind review of the service you received from James. We are thrilled to hear about your positive experience.
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Steve Gray - Highly recommended
I didn’t expect to be someone who would think of themselves as having a family solicitor, but as it is that seems to have happened. My parents many moons ago first dealt with Steve for advice regarding wills and all matters regarding inheritance. As time passed we lost my Dad and Steve continued to support my Mum updating things to her requirements, during this time I and my husband got involved with our own requirements and more recently my son.
When my Mum passed away Steve was an invaluable support, he was patient and kind. He guided us successfully and extremely professionally through the intricacies of probate. I have found him responsive and articulate with all of my queries, explaining patiently where things are rather complex. Not only am I confident our affairs are all in order I find Steve easy & approachable to deal with, I would recommend him highly and really do feel as if we have a family solicitor.
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 19 December, 2023
Dear Bev, thank you for your kind review of the service you received from Steve Gray. We are thrilled to hear about your positive experience.
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Helpful and professional
During a time of great sadness, there was always a kind and helpful voice, that reassured. Calls were always returned promptly, and were dealt with the in a most professional manner. The reception staff were amazing and were always very kind and considerate, when I had to phone nothing was too much trouble and were a great help during a very stressful time.
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 26 July, 2023
Thank you very much for your review of the service you received from Stephen Gray and our reception team. It is great to receive such positive feedback.
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Wills and Trusts
My wife and I had our wills drawn up at Fiona Bruce and in doing so amended some documents that related to house and asset ownership ; further we ensured both our children and grand-children were protected with Trusts if these were needed in the event of our early death. These discussions took place over three meetings with Steve Gray and I think every possible future event was fully discussed, clearly explained, and amended if necessary. I cannot fault the service we received and would recommend FB and Steve 100%
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 16 May, 2023
Thank you for your review regarding your recent experience drawing up your Wills and Trusts with Stephen Gray. It is great to receive such positive feedback and also your recommendation.
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Review of Stephen Gray
It was through a personal recommendation that I appointed Stephen Gray as executor of my mother's estate and I am delighted to pass that recommendation on. Stephen worked with great sensitivity at a stressful time for my family,which was helpful and reassuring. He was always prepared to listen to my questions and requests and explained the process simply and carefully. He and his team took the burden of administration and paperwork off the shoulders of the family executors.
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 18 April, 2023
Dear Lynn, Thank you very much for your kind words on the service you received from Stephen Gray. Thank you also for your recommendation.
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Selling of property and dealing with the estate of my late mum's
Absolutely brilliant very helpful which was a very complicated case that was resolved very efficiently
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 28 February, 2023
Dear Diane, Thank you very much for the high praise regarding the service you received from Stephen Gray. It is really encouraging to receive such positive feedback.
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Professional and thorough
Steve Gray obtained probate for a family member’s estate. Steve was very knowledgeable, easy to talk to and handled everything from start to finish. The fees were very reasonable. Overall we were very happy with the service provided.
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 15 February, 2023
Thank you for your review on the service you received from Stephen Gray. It is really encouraging to receive such positive feedback. Thank you.
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Will update
We made our original will with Fiona Bruce Solicitors when we lived in Warrington. We now live in Looe but found it very easy to made the amendments we wanted dealing with them by teams call. Th process was straightforward, everything was explained in terms we could understand and all done very quickly and efficiently. Great customer service is hard to find these days but Fiona Bruce Solicitors still understand what that is and deliver it
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 15 November, 2022
Dear Mr McMaster, Thank you for your review and your comments on how easy you found it to make your will, even remotely.
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First class service
I went to Fiona Bruce Solicitors recently for guidance on two distinct legal matters, concerning my will and a deed. I received first class, professional advice from Steve Gray who was, from the outset, approachable and reassuring . He dealt with both issues in a calm, patient manner, listening carefully, and helping me to resolve matters to my satisfaction.
I will certainly return to Fiona Bruce Solicitors for legal advice in future and would strongly recommend them to prospective clients.
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 07 October, 2022
Dear Helen, Thank you for your review regarding the service you received from Stephen Gray. We are really pleased to hear how satisfied you were with the advice you received.
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Probate
We received a highly professional and caring service from Mr Stephen Gray in the management of my mother's estate; in particular, he was approachable and accessible by telephone and email offering prompt and clear explanations to queries and about the probate process itself.
Solicitor named in this review: Steve Gray
A representative from Fiona Bruce & Co LLP responded to this review on 07 October, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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