Jack
Mr. Johnny Richardson, Claims Manager from Watermans, branch in Edinburgh, successfully handled my case for compensation for loss of health as a result of a seemingly minor road accident. First of all, Mr. Richardson sent me for non-invasive medical consultation. And my car was quickly and efficiently repaired, the original front bumper was replaced in place of the crushed one. Our contact was via the Internet, only at the beginning I had to come to the Watermans office with the documentation necessary to conduct the case. The customer service at Watermans is worth recommending! Not only was I met with great kindness and patience, but also with professionalism, which is always beneficial in situations of conflict of interests - the injured party and the perpetrator's insurer. What is very important is the way the legal services were settled: Watermans simply deducted 20% from the compensation won and sent the remaining 80% of the compensation to my bank account. I must admit that this is a very convenient, non-stressful way of dealing with a law firm. - I would like to thank Mr. Johnny Richardson for taking on this case and for the final result, very positive for me, in the form of winning the case.
A representative from Watermans responded to this review on 03 January, 2024
Thank you for taking the time to leave a positive review for Johnny!
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