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Watermans

0131 5557055
4.9/5
903 Client Reviews Leave a review

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Wills & Succession Planning, Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple Read more...

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Watermans
Watermans

Accreditations

accreditation

Other locations

Other locations

Watermans
have 1 other location

5-10 Dock Place
Edinburgh
EH6 6LU

5-10 Dock Place
Edinburgh
EH6 6LU

Request a callback Send an email Book an appointment Visit website

Available lawyers at Watermans

Heather Tierney

4.9 out of 5
(52)
Associate Solicitor

Darren Lee

4.9 out of 5
(39)
Director of Property Sales

Monalisa Swira

5.0 out of 5
(22)
Solicitor

Kate Murray

5.0 out of 5
(7)
Trainee Solicitor

Susanne McGraw

5.0 out of 5
(7)
Solicitor

Alistair Lee

5.0 out of 5
(4)
Director of Property Sales (non-solicitor)

Liam Kidd

5.0 out of 5
(4)
Property Consultant

Isra Ali

5.0 out of 5
(3)
Senior Solicitor

Michael McGinness

5.0 out of 5
(2)
Trainee Solicitor

Ridha Mohammed

5.0 out of 5
(2)
Trainee Solicitor

Scott Fulton

5.0 out of 5
(2)
Solicitor

Stuart Fraser

5.0 out of 5
(1)
Senior Solicitor

Zibya Bashir

5.0 out of 5
(1)
Associate

Eve Fraser

0.0 out of 5
(0)
Estate Agency Administrator

Maryam Ahmed

0.0 out of 5
(0)
Trainee Solicitor

Rebecca Carey

0.0 out of 5
(0)
Solicitor

Valerie Swan

0.0 out of 5
(0)
Paralegal

How Watermans Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Watermans on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watermans. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Watermans performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Watermans compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Company & Commercial
1st / 1
87th / 4400
Housing & Property
1st / 3
40th / 4265
Wills, Trusts & Probate
1st / 40
118th / 3521
Commercial Property
1st / 2
85th / 3342
Personal Injury
1st / 32
2nd / 2392
Dispute Resolution
1st / 1
56th / 1035
Clinical Negligence
1st / 1
44th / 945
Notary
1st / 1
19th / 718

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    854

  • Very Good

    29

  • Average

    2

  • Poor

    2

  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Steven
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Road Traffic Accident

Steven

January 09, 2025

Report to admin

Collected on:

Help after car accident

Monalisa was very understanding and empathetic to our situation, she explained the process and was always willing to help.
She is a credit to Watermans Solicitors and we're grateful for her help.

Was this review helpful?

Martyn
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Martyn

January 08, 2025

Report to admin

Collected on:

5 stars

Very professional left no stone unturned.

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Anonymous
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Road Traffic Accident

Anonymous

January 03, 2025

Report to admin

Collected on:

Car Insurance Claim

Getting nowhere until Heather took charge of my claim . 1st class service .

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Rebecca
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Rebecca

January 02, 2025

Report to admin

Collected on:

Injury Claim

I was rear-ended during a driving lesson and left with horrible whiplash for a long while. Heather Tierney was so lovely in reassuring me and helping me seek compensation for my back and neck injuries that impacted my work life for most of 2022 and 2023. She was kind, very clear on what was happening with my claim and would answer any and all of my questions to make sure I fully understood everything. Thank you so much Heather for all your help!

Was this review helpful?

William Steinbach
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Car Accident

William Steinbach

December 22, 2024

Report to admin

Collected on:

Accident 2020

Would highly recommend Stuart very patient fights for you every time it has been a long time however we can move on now and welcome the new year in 2025
Many thanks to Stuart if I need a lawyer in future I will be contacting Stuart

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Andrew T
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Road Traffic Accident

Andrew T

December 16, 2024

Report to admin

Collected on:

Excellent Service

From the outset of my insurance claim, Watermans looked after my interests, and assisted in ensuring that my experience was as smooth as it was possible. Scott Fulton kept me updated frequently on all the levels that my claim needed to go through. I have no hesitation in recommending their professionalism

Was this review helpful?

Redmond barker
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Road Traffic Accident

Redmond barker

December 11, 2024

Report to admin

Collected on:

Driving claim

I used watermans, my lawyer was monalisa swira she was very helpful throughout the case. She gave me great clear legal advice. She always kept me up to date throughout the case and gave me a first class service. I would recommend watermans and monalisa to future client and would certainly use again in the future.

Was this review helpful?

Michael lee
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Michael lee

December 10, 2024

Report to admin

Collected on:

Compensation claim

Extremely helpful, easy to communicate with very professional.

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Graham Nisbet
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Car Accident

Graham Nisbet

December 09, 2024

Report to admin

Collected on:

Satisfied Client

I am extremely happy with the service provided. I was kept up to date throughout the whole process from Day 1. It took a year from the time of my accident to a settlement, but to those of us who haven't had this kind of experience, these things take time so please keep that in mind.
It's not the fault of Watermans. Bear in mind the 3rd parties involved are in no rush to satisfy an outcome and can drag their heels. But in the end I was happy with my settlement.

Was this review helpful?

Jamie Walls
Personal Injury

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Jamie Walls

December 02, 2024

Report to admin

Collected on:

Personal Injury Claims

Mona was great through the full process.l, kept me updated regularly with any information I required.

Was this review helpful?

Reviews collected from

Danny
Personal Injury

Matter Type:

Road Traffic Accident

Danny

July 26, 2024

Report to admin

Collected on:

Danny

Michael was very efficient, worked hard to resolve this case

Was this review helpful?

Gary

Gary

October 11, 2023

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Collected on:

Gary

Professional and approachable. Had a couple of different people to start with but once Victoria was given my case, things seemed to progress. Happy with the outcome and would definitely recommend

Was this review helpful?

Frank

Frank

August 29, 2023

Report to admin

Collected on:

Frank

Very helpful and professional.

Was this review helpful?

Allan

Allan

August 14, 2023

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Collected on:

Allan

My dealings with Watermans were much better than expected. Everything was dealt with timeasly and explined in detail. Their young solicitor Victoria was superb and deserves full credit for her work. Top marks all round.
Allan Fellows

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Elizabeth

Elizabeth

July 25, 2023

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Collected on:

Elizabeth

Overall would recommend but definitely room for improvement.

Solicitor handling my case was polite and a pleasure to talk to. She was quick to answer phone calls or return them, however was hard to get a response from via email.

She gave fantastic advice and evaluations on home reports, and when we ran into some troubles at the offer stages she was quick to act and rectify the situation.

Completion day was slower than expected, as she awaited on the sellers side email response instead of calling.

Would recommend overall as the overall experience was fluid and bumps were smoothed over relatively quickly and reasonably.

Was this review helpful?

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Watermans are accredited by

accreditation

About this branch

Description

Watermans are not your typical law firm. We aren’t stuck in our ways, and we speak your language. By offering straightforward legal advice, we make the legal process as clear and stress-free as possible for you. Our team are experts in their fields of Personal Injury and Wills and Succession Planning. Our Property Sale and Conveyancing teams are also on hand to fulfil all your estate agency and conveyancing needs. We get the job done as efficiently as possible, so that you can concentrate on moving forward with your life. To speak to our team in Glasgow, contact us on 0141 430 7055, or our Edinburgh office on 0131 555 7055. Straightforward Legal Advice. It should be that simple.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
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