0131 5557055
At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Wills & Succession Planning, Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Watermans on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watermans. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Watermans and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Watermans performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Watermans and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Watermans compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Watermans.
EmmaLee
Collected on:
Communication was kept ongoing throughout the whole process with Emails and Phonecalls, Great Service from Stuart Fraser
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Road Traffic Accident
Peter Mcgonigal
Collected on:
Isra Ali kept me up to date every step of the way keeping me updated contactingv3rd party insurance on my behalf anything I didn't understand Isra was on the phone and explain everything nothing was any trouble for her a great credit to her company very helpful xx
A representative from Watermans responded to this review on 21 July, 2025:
Thank you for taking the time to write a review, Peter. We are pleased to hear about your positive experience of working with Isra in our personal injury team, who made sure to explain everything to you and keep you updated at every stage in the process. We will be passing on your kind words to Isra!
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Accident At Work
Laura whittet
Collected on:
I had an accident at work and Isra was very helpful and insightful and made the process of making a claim very easy. Isra did all the hard work and stayed in touch throughout the whole process and I received my settlement swiftly. I would recommend Isra for her knowledge and compassion for the help I recieved.
A representative from Watermans responded to this review on 18 July, 2025:
That you for leaving a review of your experience, Laura. We are delighted to hear that Isra made the process of claiming for your accident at work as easy and straightforward as possible! We appreciate your recommendation, and wish you all the best for the future.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Accidents In Public Places
Mr Stephen Palmer.
Collected on:
Thirteen months ago, I had an accident in a hotel. Today 18th July payment has been sent to my bank account. To those who do not use the legal system it does seem rather slow. Having said that l found communication with Isra very easy to follow, considering that the legal language on occasion, could come from another planet. All in all highly satisfied with the service provided by Isra and Watermans.
A representative from Watermans responded to this review on 18 July, 2025:
Thank you for taking the time to write a review, Stephen. We are pleased to hear that Isra was able to make the legal language that bit more straightforward for you throughout your personal injury claim, and that you are satisfied with your outcome. We appreciate you sharing your experience, and wish you all the best in your recovery!
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Road Traffic Accident
Leonna
Collected on:
Isra was great kept me notified and up to date on every step of the process. She worked hard behind the scenes to ensure all aspects of the claim were acknowledged. Definitely recommend her for her great work
A representative from Watermans responded to this review on 18 July, 2025:
Thank you for leaving a review, Leonna. We are pleased to hear about your experience of working with Isra on our Personal Injury team, who kept you up to date and worked hard to make sure all aspects of your claim were acknowledged and addressed. We appreciate you sharing your feedback and recommendation!
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Lindsay Hunter
Collected on:
Monalisa was so approachable, friendly and happy to support/guide me through my injury claim. She kept me informed throughout the process and made sure I understood each stage.
Thank you Monalisa!
A representative from Watermans responded to this review on 15 July, 2025:
Thank you for taking the time to write a review, Lindsay. We are pleased to hear about your positive experience of working with Mona in our personal injury team, who guided you through your claim to make the process as straightforward as possible for you. We wish you all the best for the future, and thanks again for sharing your experience!
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Jamie
Collected on:
Megan has been great to work with. She has responded in a timely fashion to any enquiries I’ve had and I would not hesitate to recommend her and Watermans to anyone who is looking to buy/sell their property.
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Matter Type:
Residential Conveyancing
Eriona
Collected on:
I had an excellent experience working with Megan, professional, efficient, and kept me well-informed throughout the entire process. Her attention to detail and clear communication made everything run smoothly and stress-free. I’m very thankful for her support and would highly recommend her services to anyone dealing with property transactions.
A representative from Watermans responded to this review on 09 July, 2025:
Thank you for taking the time to leave a review, Eriona. We are pleased to hear that you had an excellent experience of working with Megan in our conveyancing team, who kept you up-to-date at each step in the process and made everything run smoothly and stress-free. We appreciate your recommendation, and look forward to working with you again!
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Purchase and Sale
G Smith
Collected on:
Professional and knowledgeable service.
Available 7 days a week, nothing was too much trouble.
Achieved well over home report!
A representative from Watermans responded to this review on 10 June, 2025:
Thank you for sharing your experience of working with Darren in our estate agency team, who provided a professional and knowledgeable service to achieve a property sale well over the home report value on your behalf! We appreciate your positive feedback and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Residential Conveyancing
James Millar
Collected on:
Heather dealt with my personal injury claim and was very good with dealing with all aspects of the claim and instructing me on what was required
I would definitely recommend her to my friends or family in the future
A representative from Watermans responded to this review on 06 June, 2025:
Thank you for taking the time to write a review, James. We are pleased to hear that Heather was helpful in dealing with all aspects of your personal injury claim, instructing you on what was required at every step. We appreciate your recommendation and wish you all the best in the future.
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Matter Type:
Road Traffic Accident
Danny
Collected on:
Michael was very efficient, worked hard to resolve this case
A representative from Watermans responded to this review on 29 July, 2024:
Thank you for taking the time to leave a positive review for Michael!
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Gary
Collected on:
Professional and approachable. Had a couple of different people to start with but once Victoria was given my case, things seemed to progress. Happy with the outcome and would definitely recommend
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Frank
Collected on:
Very helpful and professional.
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Allan
Collected on:
My dealings with Watermans were much better than expected. Everything was dealt with timeasly and explined in detail. Their young solicitor Victoria was superb and deserves full credit for her work. Top marks all round.
Allan Fellows
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Elizabeth
Collected on:
Overall would recommend but definitely room for improvement.
Solicitor handling my case was polite and a pleasure to talk to. She was quick to answer phone calls or return them, however was hard to get a response from via email.
She gave fantastic advice and evaluations on home reports, and when we ran into some troubles at the offer stages she was quick to act and rectify the situation.
Completion day was slower than expected, as she awaited on the sellers side email response instead of calling.
Would recommend overall as the overall experience was fluid and bumps were smoothed over relatively quickly and reasonably.
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Watermans are not your typical law firm. We aren’t stuck in our ways, and we speak your language. By offering straightforward legal advice, we make the legal process as clear and stress-free as possible for you. Our team are experts in their fields of Personal Injury and Wills and Succession Planning. Our Property Sale and Conveyancing teams are also on hand to fulfil all your estate agency and conveyancing needs. We get the job done as efficiently as possible, so that you can concentrate on moving forward with your life. To speak to our team in Glasgow, contact us on 0141 430 7055, or our Edinburgh office on 0131 555 7055. Straightforward Legal Advice. It should be that simple.
