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How Watermans Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Watermans on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watermans. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 0%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Watermans performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Watermans compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    673
  • Very Good

    21
  • Average

    2
  • Poor

    2
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kerry Canning

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Kerry Canning

April 26, 2024

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Collected on:

Accident

I have had a great experience with Watermans especially Sarah Bromhall. She was very kind and helpful all the way through my process up until the end. Always there to answer any of my questions and checked up on me.

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Rez

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Car Accident

Rez

April 25, 2024

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Collected on:

Sarah was perfect from beginning till the end

I had never had dealings with a solicitor before and had some initial apprehension.

Sarah put my mind at ease from the beginning to end. She was professional yet friendly, put my mind at ease and kept me in the loop with everything without using technical jargon. She laid things out in layman's terms and I didn't feel overwhelmed.

She is a real credit to the company and incredibly competent.

I hope she is recognised for the great work that she does.

I would , without hesitation use this firm again and hopefully have further dealings with Sarah.

Thank you for all that you have done and the positive outcome I had hoped for.

Kind regards,

Rez

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Rory Taylor

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Rory Taylor

April 19, 2024

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Collected on:

Property Purchase & Sale

This is the 2nd time I have used Rachel at Watermans, again she has provided a brilliant service from start to finish with the sale of my property and purchase of my new home. I would happily use Rachel again she was efficient, fast at responding to any query’s with correct guidance and kept well up to date with the progress. 5 stars thanks a lot Rachel!

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Samuel Symonds

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Samuel Symonds

April 16, 2024

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Collected on:

Property Purchase

Honestly couldn't have asked for much more from Watermans and Rebecca in particular. She was able to give us solid advice, guided us as first time buyers through the whole process, and allowed us to spend our mental energies only on what we specifically needed to do.
If we decided to move house again in the future (hopefully not for a good while), Watermans would be top of the list of who we would contact.

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Rory Greig

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Rory Greig

April 15, 2024

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Collected on:

Buy to Let Purchase

I employed Watermans to help with the conveyancing services of my first buy-to-let property purchase. Evie and Shawn provided an excellent service the whole way through the process, keeping me up to date on progress and explaining in detail wherever I had questions. I was very pleased that I had chosen Watermans to act as my solicitor and would certainly recommend them. Watermans offer a rare combination of a first class, seamless service with friendly and approachable staff.

Many thanks and I look forward to using Watermans again in the future.

Thanks,
Rory

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Katie

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Purchase and Sale

Katie

April 15, 2024

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Collected on:

10/10 service!

If you’re looking to buy or sell your home in Edinburgh, look no further than Watermans!

Lindsey made the process of selling my property seamless from start to finish.

She was great at keeping me informed and made sure I understood everything correctly.

Thanks to her hard work and dedication, my property was under offer within 10 days and my forward purchase was secured with no stress.

I couldn’t recommend Lindsey and Watermans more highly!

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Steven and lauren

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

New home purchases and sales

Steven and lauren

April 10, 2024

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Collected on:

Superstar

Louise helped us buy our first property. She answered all of our questions and made us feel at ease with all of the process of buying a house.

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Lucie Phillips

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Lucie Phillips

April 10, 2024

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Collected on:

Professional and supportive

I can highly recommend Watermans to support you through the purchasing of a property. Shawn and his team were supportive and responsive throughout, concluding my sale within 8 weeks of an offer being accepted. They are also very friendly and make the stressful process of house purchasing that bit more pleasant!

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Alexander

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Alexander

March 28, 2024

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Collected on:

House sale

I am vey grateful and would like to express the excellent work that was carried out by Rebecca Ross on the sale of my flat. It was professional and excellent communication and it all went smoothly and timely. Thank you.Alex

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Diane crolla

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Purchase and Sale

Diane crolla

March 27, 2024

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Collected on:

Sale of flat

I am very happy with the quality and friendliness of this company
It has been a pleasure dealing with them

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Reviews collected from

Paul

Matter Type:

Residential Conveyancing

Paul

March 25, 2024

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Collected on:

Paul

Very helpful and informative each step of the way would recommend to anyone

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Alex

Matter Type:

Purchase and Sale

Alex

March 13, 2024

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Collected on:

Alex

We have used Watermans to sell both our properties and to buy our new home together. Cannot thank the team enough, Tzana & Donna our contacts and negotiators for our sales- both amazing at what they do! Morgan who helped with our purchase and the back an fourth on dates of entry- Also a special thanks to Evie who dealt with all our legal work for our sale and endless questions-everything handled so efficiently and with understanding! Thank you all for everything :)

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Helen

Matter Type:

Road Traffic Accident

Helen

March 12, 2024

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Collected on:

Helen

I wish to express the utmost gratitude to the above company in particular to Errin Aitchison with whom I was very fortunate to have been involved with during my claim. Excellent service, great communication & delivery of details & instruction. All of which eased my stress & concerns about dealing with this claim as I have never had to in more than 40 years of driving experience. . Thankyou & Watermans for all your help in resolving my situation.

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Sarah

Matter Type:

Wills

Sarah

March 12, 2024

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Collected on:

Sarah

Just come off a call with Kimberley Mackay, who I must say was extremely knowledgeable. Stand out comments are she had great integrity and knowledge to make the conversation more comprehensive that I originally anticipated. Great initial interaction and instilled confidence.

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Ian

Matter Type:

Personal Injury Law

Ian

March 07, 2024

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Collected on:

Ian

We instructed Waterman Solicitors after we were involved in a not at fault accident, but had been marked as at fault, thus putting my insurance premium up 70%.

Heather was very professional and managed to get the decision overturned and a good settlement .

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Watermans are accredited by

accreditation

About this branch

Description

Watermans are not your typical law firm. We aren’t stuck in our ways, and we speak your language. By offering straightforward legal advice, we make the legal process as clear and stress-free as possible for you. Our team are experts in their fields of Personal Injury and Wills and Succession Planning. Our Property Sale and Conveyancing teams are also on hand to fulfil all your estate agency and conveyancing needs. We get the job done as efficiently as possible, so that you can concentrate on moving forward with your life. To speak to our team in Glasgow, contact us on 0141 430 7055, or our Edinburgh office on 0131 555 7055. Straightforward Legal Advice. It should be that simple.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
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