Margarita Ivanova

We had an excellent experience working with our solicitors from Setfords Law Ltd with Veronika Tarasenko and Margarita Ivanova throughout the purchase of our new home. From start to finish, the process was handled with professionalism, efficiency, and great attention to detail. Communication was always clear and prompt, and we were kept informed at every stage of the transaction. Any questions or concerns we had were answered quickly and thoroughly, which made what can often be a stressful process feel much smoother and more manageable. We are extremely grateful for the support, expertise, and dedication shown throughout our house purchase. We would not hesitate to recommend their services to anyone looking for a reliable and knowledgeable solicitor. Thank you for helping us successfully complete the purchase of our new home.

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Margarita Ivanova

Working with Veronika Tarasenko and Margarita Ivanova during the purchase of our home was a truly great experience from start to finish. They were professional, knowledgeable, and incredibly supportive throughout the entire process. What we appreciated most was their responsiveness, attention to detail, and the way they kept us informed every step of the way. Any questions we had were answered quickly and clearly, which made the whole experience feel much less stressful. Veronika and Margarita combine excellent legal expertise with a genuinely caring and attentive approach to their clients. We always felt we were in safe hands and would highly recommend them to anyone looking for reliable and supportive solicitors.

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Margarita Ivanova

Very disappointing experience with Margarita Ivanova and Setfords. After I started asking clarifying questions by email regarding the legal documents and process, the retainer was terminated citing a “breakdown of trust and confidence”. The firm appears to have conflated scrutiny and requests for clarification with a lack of professional trust. I do not agree that asking clarification questions in writing regarding lender requirements and legal structure should reasonably amount to a breakdown of trust and confidence. In a complex property transaction involving a declaration of trust, transfer of funds and lender requirements, requesting written clarification is normal and responsible client risk management, not misconduct or lack of trust. Following the questions I raised via email regarding my matter, I subsequently received a series of emotional and, in my view, inappropriate WhatsApp voice messages from Margarita. I found the tone, approach, and manner of communication distressing, disproportionate, and inappropriate in a professional solicitor-client relationship. My complaint also took almost 15 weeks to resolve instead of the stated 8 weeks. The firm didn’t acknowledge wrongdoing. The matter is now with the Legal Ombudsman. Unfortunately, I cannot recommend this firm based on my experience.

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Margarita Ivanova

A big thank you to solicitors Margarita and her assistant Veronika for all their help during our house purchase and remortgage process. They were professional, responsive, and supportive throughout the whole process, making everything much less stressful. Communication was always clear and efficient, and we truly appreciated all their hard work and support. Highly recommended!

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Margarita Ivanova

We were very pleased with Margaritas and her team service. It took them 2 months from the day we found a house to receiving a keys. Always quick response to any questions we raised, constant updates emailed to us. Very helpful advises when needed. Very friendly and professional team.

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Margarita Ivanova