Kyra Harvey

Head of Customer Service

Accepting new clients via ReviewSolicitors

My name is Kyra Harvey, and I am Head of Customer Service and board member at SEN Legal based predominantly in our Bury St Edmunds office. I started my journey at SEN Legal in September 2019 as a Customer Service Team Member, followed by a promotion to Customer Service Team Leader in 2020, and now I am delighted to have been promoted to Head of Customer Services. As the Head of Customer Service and Practice Manager, I assist Hayley Mason (Senior Solicitor & CEO) with the smooth running of day-to-day operations at SEN Legal across all of SEN Legal’s offices and preparation/organising of marketing events, and you may well catch me at some of the events to provide support. I am committed to providing excellent client care. My aim is to make sure clients have an exceptional experience from the moment they contact SEN Legal all the way through to the final outcome of their case.

  • Regulated by: The Solicitors Regulation Authority

  • Based in Bury Saint Edmunds, Suffolk
  • Licensed for 3 years

Accepting new clients via ReviewSolicitors

My name is Kyra Harvey, and I am Head of Customer Service and board member at SEN Legal based predominantly in our Bury St Edmunds office. I started my journey at SEN Legal in September 2019 as a Customer Service Team Member, followed by a promotion to Customer Service Team Leader in 2020, and now I am delighted to have been promoted to Head of Customer Services. As the Head of Customer Service and Practice Manager, I assist Hayley Mason (Senior Solicitor & CEO) with the smooth running of day-to-day operations at SEN Legal across all of SEN Legal’s offices and preparation/organising of marketing events, and you may well catch me at some of the events to provide support. I am committed to providing excellent client care. My aim is to make sure clients have an exceptional experience from the moment they contact SEN Legal all the way through to the final outcome of their case.

  • Regulated by: The Solicitors Regulation Authority

  • Based in Bury Saint Edmunds, Suffolk
  • Licensed for 3 years

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5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Experience

  • SEN Legal Limited

    Practice Manager

    Until Present

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

3-4 Forbes Business Centre, Kempson Way, Bury St Edmunds, Suffolk, IP32 7AR

Reviews

5.0 /5 1 Reviews
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Anonymous

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Education

Thank you

Great support, excellent communication. Will use again when needed.

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from SEN Legal Limited

Thank you so much for your wonderful review! We’re delighted you found our support excellent and communication clear.

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