Colin Ponceby-Smythe
This review was submitted by a verified client of Frettens LLP.
Positive experience in all aspects
Although an ‘anonymous’ review, Colin is a pseudonym, this is genuine feedback on my/ our experience using Frettens as conveyancers for a recent house purchase. The pricing was upfront and transparent and there were no unexpected or unwarranted fees. We chose Frettens based on their reputation and feel this is deserved. Phoebe Gamble, working together with Julia Gaunt, was our key point of contact. She was professional and helpful at all stages of the transaction, with excellent, clear communication. As first time buyers, she explained all aspects as required and provided realistic time frames. She kept in regular touch with the sales progressor at the estate agent and with the vendor’s solicitor, ensuring the process went as smoothly as could be hoped. Phoebe’s ‘welcome to your new home’ card was a lovely little gesture to be met with when moving in! I have no hesitation in recommending Frettens based on this experience.
A representative from Frettens LLP responded to this review
Hi Colin, thank you for leaving your positive feedback - we will pass this onto Julia and Phoebe. We hope to work with you again soon!