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How Frettens LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 4%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1539
  • Very Good

    170
  • Average

    11
  • Poor

    13
  • Awful

    22

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

April 30, 2025

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Collected on:

Would use again

Would recommend, a friendly, smooth procces.

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Megan

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Megan

April 30, 2025

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Collected on:

Direct contact with my solicitor

Timely response and sensible advice.

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Suzanne

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Suzanne

April 30, 2025

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Collected on:

Efficient

Approachable and professional.

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Anonymous

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

April 30, 2025

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Collected on:

Smooth Process

Was kept fully aware.

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Anonymous

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

April 30, 2025

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Collected on:

Knowledgeable

Approachable and friendly.

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Pamela Bupton

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Pamela Bupton

April 30, 2025

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Collected on:

A good report

She was fully adaptable and prompt to deal with situations which developed.

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Anonymous

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

April 30, 2025

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Collected on:

Knowledgeable

Honest, approachable and gave clear, practical advice.

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Anonymous

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

April 30, 2025

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Collected on:

Straightforward

Knowledgeable and would use again.

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Audrey

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Audrey

April 30, 2025

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Collected on:

Brilliant Solicitors

Made to feel welcome by friendly staff on first visit to a clean, bright, modern premises. With tea or coffee served if required. Brilliant, efficient service from lauren and her team. Would definitely use again.

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David Robert

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

David Robert

April 17, 2025

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Collected on:

Outstanding and meticulous service

We recently worked with Frettens in a complex conveyancing case involving foreign-based buyers and two different specialist loan mechanisms. The level of service provided by Ms Petersen was superb; timely, extremely careful, and sensitive guidance through the myriad of issues we confronted. We cannot commend her work more highly

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Reviews collected from

Vincent

Vincent

April 30, 2025

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Vincent

Michelle and Sophie were very efficient and professional in their approach to the transaction as well as bringing a very amiable touch to their excellent service

Would definitely recommend to others

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Sam

Matter Type:

Residential Conveyancing

Sam

April 02, 2025

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Collected on:

Sam

Fantastic service on a recent conveyancing service. Really impressed with the service by Frettens, particularly from Charlotte and Edward. I was kept fully updated throughout my sale and purchase and never had to guess where things stood. They addressed every query promptly and did a fanatic job of chasing the other parties to ensure a quick turnaround. It felt like they went above and beyond to assist however they could. I wouldn’t hesitate to use them again or recommend to others.

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harjeet

Matter Type:

Lease Extensions

harjeet

March 04, 2025

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harjeet

I cannot recommend Kerry Martin ant Frettens enough. She dealt with a lease extension for me and was also on hand to help me sort out some issues with my remortgage. She was prompt and efficient and kept me informed every step of the way.

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Lily

Matter Type:

Residential Conveyancing

Lily

November 30, 2024

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Collected on:

Lily

Can't recommend Frettens highly enough. Charlotte and Edward were fantastic.

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Mike

Matter Type:

Residential Conveyancing

Mike

November 20, 2024

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Collected on:

Mike

First class conveyancing as always from Michelle and her team 👍

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Frettens LLP are accredited by

accreditation

About this branch

Description

Frettens was founded in 1978 by Ian Fretten as a sole practitioner in Christchurch, dealing with residential property, wills, probate and trusts. As a firm, we grew steadily over the years, providing additional commercial services and expanding to Ringwood. Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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