Request a callback

Please be aware that by submitting this form, the details you have entered above will be sent directly to Frettens LLP. ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

Please complete the captcha...

Book an appointment

Please be aware that by submitting this form, the details you have entered above will be sent directly to Frettens LLP. ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

Frettens LLP

01202 280475
4.8/5
1714 Client Reviews Leave a review

We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...

Also known as - Frettens Solicitors

View map
Frettens LLP
Frettens LLP
Frettens LLP
Frettens LLP
Frettens LLP
Frettens LLP

Accreditations

accreditation

Other locations

Other locations

Frettens LLP
have 1 other location

2 Christchurch Road
Bournemouth
BH24 1DN

2 Christchurch Road
Bournemouth
BH24 1DN

Request a callback Send an email Book an appointment Visit website

Available lawyers at Frettens LLP

Heather Varley

4.8 out of 5
(102)
Wills & Tax Associate

Julie Frampton

4.9 out of 5
(89)
Wills & Tax Executive

Chris Dobbs

5.0 out of 5
(71)
Solicitor

Clare Hallett

4.9 out of 5
(63)
Solicitor

Rhiannon Stevinson

4.9 out of 5
(56)
Wills & Tax Legal Executive

Shelley Dancer

4.9 out of 5
(53)
Conveyancing Paralegal

Laura Mabin

5.0 out of 5
(52)
Conveyancing Associate

James Hammersley

4.8 out of 5
(50)
Solicitor

Cheryl Phimster

4.9 out of 5
(42)
Conveyancing Executive

Tahnee Turtle

4.8 out of 5
(40)
Conveyancing Paralegal

Simone Bayly

4.9 out of 5
(39)
Conveyancing Paralegal

Jade Baker

4.9 out of 5
(30)
Conveyancing Paralegal

Natalie Neil

4.8 out of 5
(20)
Conveyancing Associate

Kym Gaisford

4.8 out of 5
(19)
Solicitor

Karen Edwards

4.8 out of 5
(14)
Solicitor

Oonagh McKinney

5.0 out of 5
(11)
Solicitor

Andrew Stynes

4.8 out of 5
(10)
Solicitor

Anna Curtis

4.4 out of 5
(9)
Solicitor

Hannah Martin

5.0 out of 5
(9)
Solicitor

Jason Grimster

5.0 out of 5
(5)
Chartered Legal Executive

Matthew Fretten

5.0 out of 5
(5)
Solicitor

Nathan Andrews

5.0 out of 5
(5)
Head of HR Services

Michelle Kemp

5.0 out of 5
(4)
Solicitor

Zoe Watson

5.0 out of 5
(4)
Solicitor

Arya Koohgilani

5.0 out of 5
(3)
Solicitor

Francesca Dixon

5.0 out of 5
(3)
Trainee HR Advisor

Kate Fretten

5.0 out of 5
(3)
Solicitor

Patsy Whitford

5.0 out of 5
(3)
Solicitor

Hem Gujadhur

5.0 out of 5
(2)
Trainee Solicitor

Justine Mears

5.0 out of 5
(2)
Trainee Solicior

Lauren Mainzinger

5.0 out of 5
(2)
Conveyancing Administrator

Olivia Masurier

4.5 out of 5
(2)
Solicitor

Paul Longland

5.0 out of 5
(2)
Solicitor

Teresa Maskall

5.0 out of 5
(2)
Conveyancing Administrator

Anthony Eaton

0.0 out of 5
(1)
Solicitor

Bethany Pinner

5.0 out of 5
(1)
Trainee Solicitor

Hannah Peasland

5.0 out of 5
(1)
Corporate & Commercial Legal Secretary

James Privett

5.0 out of 5
(1)
Trainee Solicitor

Katelyn Webster

5.0 out of 5
(1)
Trainee Solicitor

Antoinette Ogungbe

0.0 out of 5
(0)
Paralegal

Charlie Bennett

0.0 out of 5
(0)
Solicitor

Dominic Holmes

0.0 out of 5
(0)
Graduate Legal Assistant

Malcolm Niekirk

0.0 out of 5
(0)
Solicitor

Nicola Fisher

0.0 out of 5
(0)
Solicitor

Rachel Lam

0.0 out of 5
(0)
Trainee Solicitor

Regan Cooke

0.0 out of 5
(0)
Graduate Legal Assistant

Rhys Saidi

0.0 out of 5
(0)
Graduate Legal Assistant

Sarah Stout

0.0 out of 5
(0)
Legal Secretary

Tayla Carlsson

0.0 out of 5
(0)
Junior Wills & Tax Paralegal

How Frettens LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 8
53rd / 4564
Company & Commercial
1st / 33
11th / 4349
Housing & Property
1st / 5
256th / 4234
Family Law
1st / 34
9th / 3838
Wills, Trusts & Probate
1st / 6
160th / 3493
Commercial Property
1st / 32
19th / 3302
Employment
1st / 28
4th / 3089
Money & Tax
1st / 8
8th / 1838
IT & Intellectual Property
1st / 16
11th / 1055
Dispute Resolution
1st / 12
3rd / 1034

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1499

  • Very Good

    168

  • Average

    12

  • Poor

    13

  • Awful

    22

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Emma Thompson
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Emma Thompson

March 27, 2025

Report to admin

Collected on:

Amazing Service

Shelley Dancer was recommended to us by our estate agent and has been amazing since the beginning. She has helped us navigate both the complex conveyancing process for both our sale and purchase. She has worked tirelessly to ensure that we exchanged and completed ahead of the dreaded stamp duty increase. She provided us with regular updates and we are so grateful to her for all she has done. Thank you Shelley.

Was this review helpful?

Thomas Edward
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Thomas Edward

March 27, 2025

Report to admin

Collected on:

Smooth Purchase and Sale: Excellent Service from Frettens

Julia and Phoebe were excellent in efficiently completing the conveyancing process for our purchase. They also managed the sale of our old property well, striving to finalize it as quickly as possible before the stamp duty increase. I would use Frettens again and recommend them to friends.

Was this review helpful?

Jo

Verified review

This review has been left by a verified client who used Frettens LLP.

Jo

March 26, 2025

Report to admin

Collected on:

Purchase

Natalie, Lauren and Teresa did an incredible job with our purchase - from file open to completion in less than six weeks! As first time buyers, we were very lucky to be in a scenario where there was no chain, but the team still did everything in their power to ensure the process was speedy so we were able to complete before the stamp duty changes came into place. Being able to complete all the initial forms digitally and make the initial payment online was really handy and also sped up the file opening process. Natalie replied to every question promptly and clearly, and she did a great job of chasing the sellers solicitor to keep things moving. The accounts team were also super helpful and let us send £1 of our deposit and confirmed receipt before we sent the rest, so we had peace of mind when sending funds - very reassuring as first time buyers. Thank you team!

Was this review helpful?

James Harland

Verified review

This review has been left by a verified client who used Frettens LLP.

James Harland

March 26, 2025

Report to admin

Collected on:

Shocked by additional cost of £840!!

While our interactions with Shelley have been courteous and she has maintained a pleasant manner throughout, we encountered two significant administrative errors on the purchase contracts—namely, an incorrect stamp duty calculation and an incorrect purchase price. These errors could have had serious financial consequences had I not identified them. We were also disappointed to be charged an additional £840 in relation to an abortive sale. In our previous experience with Dixon Stewart in Highcliffe, we were in a similar situation and were not charged an extra fee, given that the majority of the conveyancing work had already been completed at that stage. We acknowledge that this charge may be referenced in the firm’s terms and conditions, albeit within the fine print—which, in hindsight, we accept should have been reviewed more carefully. However, we feel the policy lacks transparency and falls short of the service standard we’ve come to expect based on past conveyancing experiences. Given the above experience, we cannot recommend Frettens conveyancing department to friends and family.

Was this review helpful?

Mark Fraser
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Mark Fraser

March 25, 2025

Report to admin

Collected on:

Superb service and advice from start to finish

As this was our first time purchasing a property we were very unsure what we needed to do. Simone helped us through every stage with professionalism and gave us advice and help where and when needed. She helped make the process as stress free as possible and she was a joy to deal with. A great asset to your team.

Was this review helpful?

David Lewis
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

David Lewis

March 25, 2025

Report to admin

Collected on:

Experienced and conscientious.

As executors in a house sale, we were kept informed by Frettens as they expedited the process carefully. They are experienced and conscientious and I would recommend them.

Was this review helpful?

Anonymous
Employment

Matter Type:

Employee Team Moves

Anonymous

March 24, 2025

Report to admin

Collected on:

Thank you Nathan

Thank you again, Nathan, for the way in which you conducted a difficult HR meeting with a staff member, and for the support you have provided to me. Having the benefit of your experience and expertise is already making a big difference to us and giving us the confidence to handle difficult HR situations. We are so grateful to you and highly recommend you to other employers.

Was this review helpful?

Anonymous
Employment

Matter Type:

Discrimination at Work

Anonymous

March 20, 2025

Report to admin

Collected on:

Exceptional Legal Team - Chris & Justine Went Above and Beyond!

I approached Chris midway through a legal dispute when the case had become too complex and time consuming for me to handle alone. Chris quickly assessed the progress I had made and picked up from where I left off seamlessly. His approachable, down-to-earth personality immediately put me at ease and he was extremely efficient and diligent. Justine, meanwhile, was thorough and her keen eye for detail made the documents submitted for my case watertight.

What I appreciated most was the lack of pressure from either Chris or Justine. They knew the law inside and out, guiding me through the process and building my confidence on what was an extremely personal legal case. Thanks to their dedication and expertise, we achieved a successful outcome.

I initially thought I could handle everything myself and didn’t see the need for a legal team. But Chris and Justine proved me wrong—I couldn’t have done it without them.

Was this review helpful?

Charles David
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Charles David

March 20, 2025

Report to admin

Collected on:

Selling house

Very nice to deal with , made selling the house easy .

Was this review helpful?

Anonymous
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

March 14, 2025

Report to admin

Collected on:

Client Review

Usual Frettens service excellent.

Was this review helpful?

Reviews collected from

James

James

March 26, 2025

Report to admin

Collected on:

James

Shelley from Frettens was professional and easy to work with throughout the process. However, it’s important to be aware that if your sale or purchase falls through—even at the last minute—they will still charge 75% of their fee.

I was disappointed when our initial sale collapsed just before the exchange of contracts, but it was even more of a shock to find we were still liable for a substantial fee, plus full fee was charged for the second sale. Just a word of warning: make sure you read the small print in their terms and conditions carefully.

Was this review helpful?

Tania

Tania

March 26, 2025

Report to admin

Collected on:

Tania

Be cautious when using this conveyancing law firm and ensure you read the terms and conditions thoroughly. If a sale or purchase falls through at the last minute, they will charge 75% of their fee for any abortive transaction and 100% on any subsequent sale or purchase.

In contrast, my experience with Dixon Stewart has been far more reasonable. I’ve used them for previous sales and purchases, and in situations where transactions have fallen through, they have not imposed unexpected or excessive charges.

Based on my experience, I would recommend Dixon Stewart for a more transparent and fair conveyancing service.

Was this review helpful?

Shaun
Housing & Property

Matter Type:

Residential Conveyancing

Shaun

February 28, 2025

Report to admin

Collected on:

Shaun

I recently sold and purchased a property and instructed Frettens as my conveyencers.
My experience was seamless, fast and friendly from start to finish.

Natalie, Jade and the team were super helpful and put up with my often silly questions and were always happy to explain things to us.

I would highly reccomend Frettens Christchurch, after using a condesending/rude solicitor in the past Frettens was a breath of fresh air.

Was this review helpful?

Jackie
Housing & Property

Matter Type:

Residential Conveyancing

Jackie

February 20, 2025

Report to admin

Collected on:

Jackie

A great job done. It wasn't easy but my solicitor, Laura Mabin and her colleagues were kind, courteous and always willing to help. Laura did a great job and I would recommend her to anyone. Thank you Laura

Was this review helpful?

Mandy
Company & Commercial

Matter Type:

Sales and Purchases

Mandy

January 21, 2025

Report to admin

Collected on:

Mandy

Excellent service and very thorough taking a lot of stress out of the sale of my company

Was this review helpful?

Request a callback Send an email Book an appointment Visit website

Frettens LLP are accredited by

accreditation

About this branch

Description

Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
Book an appointment