01202 280475
We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...
Also known as - Frettens Solicitors
Frettens LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Frettens LLP.
Kevin Victor
Collected on:
First class professional service from Chris Dons would definitely use again in the future
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Anastasia
Collected on:
My agreement was reviewed quickly, efficiently and with a dash of humour, which I really appreciated. The complex jargon was translated into the layman's terms and made the whole process easy and smooth. Highly recommended.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Lasting power of attorney
Anonymous
Collected on:
Was Kept fully aware.
A representative from Frettens LLP responded to this review on 22 October, 2024:
Thank you for leaving us a review. We are pleased to hear you found our services professional :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Brian Heath
Collected on:
I had an amazing experience with Frettens throughout the entire process of selling my property and purchasing a new one. A special thanks to Phoebe and Julia for the fantastic job they did in helping me. Their professionalism, attention to detail, and dedication made everything run so much smoother. I truly appreciate all the effort they put in, and I couldn't have asked for a better experience.
A representative from Frettens LLP responded to this review on 18 October, 2024:
Thank you for your review Brian we appreciate the feedback. We hope you enjoy your new property and look forward to working with you again in the future. Your kind words have been passed on to Phoebe and Julia :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Bryan James
Collected on:
It all went relatively well. The team were very friendly to deal with.
A representative from Frettens LLP responded to this review on 17 October, 2024:
Thank you for the review Bryan. We appreciate the positive feedback and have passed your kind words onto Simone :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Anne Marguerite
Collected on:
Just the service we expected from Shelly-very efficient , always friendly, her help and guidance are superb.
A representative from Frettens LLP responded to this review on 17 October, 2024:
We appreciate your review Anne. We have passed your kind words onto Shelley :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Philip Lambert
Collected on:
Shelley acted for us when we bought the property and is acting again on sale whilst also doing another sale and purchase for us. That should be seen as a measure of our confidence in her.
A representative from Frettens LLP responded to this review on 16 October, 2024:
Thank you for your review Phillip. We hope you enjoy your new home and look forward to working with you again in the future. We have passed your review onto Shelley :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Simon Richard
Collected on:
Very professional and efficient service. I have used Frettens for all my legal needs and they have been excellent to date. I highly recommend them.
A representative from Frettens LLP responded to this review on 16 October, 2024:
Thank you for leaving us a review Simon. We have passed it onto Tahnee and team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Litigation Law
Anonymous
Collected on:
Très bon équipe expérience très bien. Communication était très fluide et efficace. Bureau très agréable et propre. Les personnelles très sympathique et agréable et elles sont très a l’écoute des toutes les propositions de les clients.
A representative from Frettens LLP responded to this review on 16 October, 2024:
Thank you very much for the review. We appreciate all the feedback and have passed your kind words onto Michelle and team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Alison Russell-Hayward
Collected on:
Michelle Peterson made the whole Conveyancing process stress free. She is so lovely to deal with, very professional and efficient. Kept me up to date through the process. The best solicitor I’ve ever had. Thank you Frettens and thank you Michelle.
A representative from Frettens LLP responded to this review on 15 October, 2024:
Thank you for leaving us such a positive review Alison. We appreciate all the feedback and have passed your kind words onto Michelle :)
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Nicola
Collected on:
We chose Fretten for our house move as we had used their services for another aspect of law previously.
Phoebe and Julia were professional, knowledgeable and courteous throughout what would otherwise have been a very stressful process.
Their fees are reasonable, their communication exempleray, they are an asset to Frettens and we wouldn’t hesitate to use them again.
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Matt
Collected on:
This review follows the second time I’ve worked with Michelle Peterson and her colleagues at Frettens Solicitors. My first was a property sale for a house which threw everything at us, a boundary dispute, access rights, an incompetent lender that took an eternity to respond, basically we had the works! Michelle took everything under her wing and worked hard against all these adversities to sell my house which she did. It was only natural for me to ask her to help me buy a new house in Bournemouth, which I am now resident in. Thanks Michelle!
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Matter Type:
Employment Law
Jason
Collected on:
A big thank you to Michelle Kemp , Partner & Head of Employment
A representative from Frettens LLP responded to this review on 13 September, 2024:
Thank you so much for leaving a five star review! We're so glad that Michelle was able to help you with your employment matter and have passed your review on to her :)
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Matter Type:
Residential Conveyancing
Sean
Collected on:
Frettens team were very good at keeping us informed of any updates with regards to our house sale and made the process as smooth as possible.
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Matter Type:
Purchase and Sale
Lauren
Collected on:
Shelley Dancer was fantastic in the sale of our property, she is an absolute assett to Frettens and you will be very well looked after, kind and will do anything to help, best experience with a solicitors ever. Will be recommending to everyone that needs a conveyancer. Thanks again
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Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.
