01202 280475
We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...
Also known as - Frettens Solicitors
Frettens LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
First class, knowledgeable service.
A representative from Frettens LLP responded to this review on 30 April, 2025:
Thank you for leaving us a 5-star review, we appreciate all the feedback :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Janette
Collected on:
Suggestions made were very helpful.
A representative from Frettens LLP responded to this review on 30 April, 2025:
Thank you Janette. We appreciate the feedback and it has been passed onto James :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Smooth and efficient process.
A representative from Frettens LLP responded to this review on 30 April, 2025:
We are pleased to hear that Rhiannon was able to assist you with writing your wills. We will be sure to pass your review onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Jason
Collected on:
Professional
A representative from Frettens LLP responded to this review on 30 April, 2025:
Thank you for the feedback Jason, we appreciate the 5-stars.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Mr & Mrs Curry
Collected on:
Easy to understand and friendly.
A representative from Frettens LLP responded to this review on 30 April, 2025:
Thank you Mr & Mrs Curry for the review. We appreciate the feedback :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Was kept fully aware, first class service.
A representative from Frettens LLP responded to this review on 30 April, 2025:
Thank you for the feedback. We have passed it onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Professional and honest about costs.
A representative from Frettens LLP responded to this review on 30 April, 2025:
We appreciate all the feedback. We will be sure to pass your 5-star review onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Helena Wheeler
Collected on:
The whole family were all very happy with the service provided by the Conveyancing team at Frettens which helped greatly with the processing of the sale to completion. The team were efficient and always helpful and we would highly recommend Frettens solicitors.
A representative from Frettens LLP responded to this review on 29 April, 2025:
Thank you for all the feedback Helena, we appreciate it. We are pleased to hear that the process was efficient. We look forward to working closely with you again soon and have passed your kind words onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Vincent Maxwell
Collected on:
The sale was handled very efficiently, even though the process was very protracted (not caused by Frettens). Helpful remote verification of documentation, causing minimum inconvenience to client.
A representative from Frettens LLP responded to this review on 28 April, 2025:
Thank you for your feedback Vincent, we appreciate all the kind words. We are always glad to hear that Tahnee handled your sale efficiently. We look forward to working closely with you again soon and will be sure to pass on your review :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Corporate Law
Matthew
Collected on:
Karen has been amazing would highly recommend,her in selling or purchasing a business
A representative from Frettens LLP responded to this review on 22 April, 2025:
Thank you for leaving us a review Matthew, we appreciate all the feedback. We are always pleased to hear that Karen was able to assist you with the sale of your business. We have passed your kind words onto the team :)
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James
Collected on:
Shelley from Frettens was professional and easy to work with throughout the process. However, it’s important to be aware that if your sale or purchase falls through—even at the last minute—they will still charge 75% of their fee.
I was disappointed when our initial sale collapsed just before the exchange of contracts, but it was even more of a shock to find we were still liable for a substantial fee, plus full fee was charged for the second sale. Just a word of warning: make sure you read the small print in their terms and conditions carefully.
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Tania
Collected on:
Be cautious when using this conveyancing law firm and ensure you read the terms and conditions thoroughly. If a sale or purchase falls through at the last minute, they will charge 75% of their fee for any abortive transaction and 100% on any subsequent sale or purchase.
In contrast, my experience with Dixon Stewart has been far more reasonable. I’ve used them for previous sales and purchases, and in situations where transactions have fallen through, they have not imposed unexpected or excessive charges.
Based on my experience, I would recommend Dixon Stewart for a more transparent and fair conveyancing service.
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Matter Type:
Residential Conveyancing
Shaun
Collected on:
I recently sold and purchased a property and instructed Frettens as my conveyencers.
My experience was seamless, fast and friendly from start to finish.
Natalie, Jade and the team were super helpful and put up with my often silly questions and were always happy to explain things to us.
I would highly reccomend Frettens Christchurch, after using a condesending/rude solicitor in the past Frettens was a breath of fresh air.
A representative from Frettens LLP responded to this review on 04 March, 2025:
Thank you for leaving us a review Shaun we appreciate all the feedback. We are pleased to hear the Natalie and Jade were able to assist you with the sale of your property. Your kind words have been passed onto the team and we look forward to working closely with you again soon :)
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Matter Type:
Residential Conveyancing
Jackie
Collected on:
A great job done. It wasn't easy but my solicitor, Laura Mabin and her colleagues were kind, courteous and always willing to help. Laura did a great job and I would recommend her to anyone. Thank you Laura
A representative from Frettens LLP responded to this review on 21 February, 2025:
Thank you for leaving Laura a 5-star review Jackie, we appreciate the kind words. We are always pleased to hear that Laura was able to assist you with moving home and we hope you are settling in nicely. Your kind words have been passed onto the team and we are looking forward to working closely with you again in the future :)
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Matter Type:
Sales and Purchases
Mandy
Collected on:
Excellent service and very thorough taking a lot of stress out of the sale of my company
A representative from Frettens LLP responded to this review on 22 January, 2025:
Thank you for leaving us such a positive review Mandy, we appreciate all the feedback. We are pleased to hear that Karen was able to assist you with the sale of your company. We look forward to working with you closely again in the future and will be sure to pass your kind words onto the team :)
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Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.
