01202 280475
We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...
Also known as - Frettens Solicitors
Frettens LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Frettens LLP.
Ian B
Collected on:
Olivia made a very stressful situation so much easier - I would recommend her without hesitation. She was friendly, explained everything clearly and I felt in safe hands.
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Purchase and Sale
Samantha Mary Louise
Collected on:
Julia and Phoebe ensured a smooth and speedy conveyancing on the purchase of our new home. Thank you
A representative from Frettens LLP responded to this review on 10 October, 2024:
Thank you for your review Samantha. We have passed your review on to Julia and Phoebe. We hope you enjoy your new home and look forward to working with you again in the future
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Tom Russell
Collected on:
I have used the services of Frettens over the last 15 years both personally and on behalf of my companies involving complex litigation, estate planning and property conveyancing and their response has always been quick, effective and professional, so as far as I am concerned I am happy to recommend this firm highly.
A representative from Frettens LLP responded to this review on 09 October, 2024:
Thank you for leaving us such a positive review Tom We are pleased that you found our service professional We have passed your kind words onto Clare :)
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Efficient and Friendly
A representative from Frettens LLP responded to this review on 09 October, 2024:
We appreciate the positive feedback and are pleased to hear you found our services professional :)
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Disputed Wills
Lauren Faye
Collected on:
Highly knowledgable, expert guidance, friendly, stoic and extremely tenacious! Highly recommend.
A representative from Frettens LLP responded to this review on 09 October, 2024:
Thank you for the review Lauren We appreciate the feedback :)
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Roger John William
Collected on:
Excellent advice and service and communication will definitely be using again in preparation of our wills now
A representative from Frettens LLP responded to this review on 08 October, 2024:
Thank you for your review Roger We appreciate the positive feedback :)
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Louise Georgina
Collected on:
Great timely service from Ben. Many thanks
A representative from Frettens LLP responded to this review on 08 October, 2024:
Thank you for leaving us a positive review Louise We are pleased to hear you found our services satisfactory We have passed your kind words onto Ben :)
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Shirley Ann
Collected on:
Very smooth & direct approach to my situation.
A representative from Frettens LLP responded to this review on 08 October, 2024:
Thank you for leaving such a lovely review Shirley We have passed on your review to Julie and team :)
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Would use again
A representative from Frettens LLP responded to this review on 04 October, 2024:
Thank you for the lovely review We have passed it onto Heather :)
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Stephen
Collected on:
Straightforward and sensible advice
A representative from Frettens LLP responded to this review on 04 October, 2024:
Thank you for leaving a 5 star review Stephen We appreciate the feedback :)
Was this review helpful?
Matter Type:
Employment Law
Jason
Collected on:
A big thank you to Michelle Kemp , Partner & Head of Employment
A representative from Frettens LLP responded to this review on 13 September, 2024:
Thank you so much for leaving a five star review! We're so glad that Michelle was able to help you with your employment matter and have passed your review on to her :)
Was this review helpful?
Matter Type:
Residential Conveyancing
Sean
Collected on:
Frettens team were very good at keeping us informed of any updates with regards to our house sale and made the process as smooth as possible.
Was this review helpful?
Matter Type:
Purchase and Sale
Lauren
Collected on:
Shelley Dancer was fantastic in the sale of our property, she is an absolute assett to Frettens and you will be very well looked after, kind and will do anything to help, best experience with a solicitors ever. Will be recommending to everyone that needs a conveyancer. Thanks again
Was this review helpful?
Rod
Collected on:
Very efficient and helpful
Was this review helpful?
martin
Collected on:
Was recommended Frettens in Ringwood by our estate agent and overall was a bit disappointed with the service we received. Lots of errors, poor communication and we just didn’t trust them.
1. Called to ask what was happening on our house sale after 2 weeks and got told no money was on our account but we hadn’t been asked for any, an admin error apparently.
2. Received documentation to be sent to the land registry and buyer which had to the wrong sale price on, a technical error apparently.
3. Final monies owed to us again had the wrong sale price written. Another admin error apparently.
4. Queried the difference between the redemption on the mortgage and the actual amount owed on my mortgage as there £65 difference to be told “I don’t know, here’s the redemption statement”. No offer to look into it just felt like we’re done with you and do it yourself.
Sadly wouldn’t use them again, disappointed.
Was this review helpful?
Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.
