Solicitor at Wolferstans

Gemma Smith

Solicitor - Partner

SRA ID: 410189

Gemma is a Partner and the Head of our Wills and Probate team. Gemma is based at our North Hill office although meets with clients in both our Plympton and Plymstock branch offices. Gemma graduated from the University of Plymouth with a LLB Honours law degree and subsequently studied the Legal Practice Course at the University of Exeter. Gemma completed her training contract with Woollcombe Yonge, a local law firm, and qualified as a solicitor in 2008. Once qualified, Gemma continued to specialise in private client work and remained with Woollcombe Yonge until June 2016 when she left to join Wolferstans as a Partner. Gemma is a full member of STEP and the Association of Lifetime Lawyers (formerly SFE).

60-66 North Hill, PL4 8EP

Licensed for 15 years

Practice Areas

Money & Tax, Wills, Trusts & Probate

4.9/5 30 Client Reviews 30
  • Wills, Trusts & Probate 96%
  • Family Law 4%
30 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    28
  • Very Good
    2
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Mary
Mary Added 1 week ago Report to admin
Collected whilst working at Wolferstans
April 13, 2024 20240413082407

Best advice

5

Polite staff , friendly, knowledgeable. Very helpful

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 15 April, 2024

Dear Mary, Thank you so much for your kind words. We're thrilled to hear that you had such a positive experience with Gemma and our Wills and Probate team. Providing the best advice and excellent service to our clients is always our top priority, and we are delighted to have been your trusted legal partner. If you ever require further legal assistance in the future, please reach out. We're here to help! Thank you again for choosing Wolferstans. Best regards, Wolferstans LLP.

Was this review helpful? Yes

Miss Joanne Pearce
Verified Miss Joanne Pearce Added 2 months ago Report to admin
Collected whilst working at Wolferstans
February 08, 2024 20240208011230

Feedback for dealing with my will & declaration of trust.

5

I approached Wolferstans, (North Hill) to act for me regarding my will, declaration of trust & my separation agreement following a family break up. I have been highly satisfied with the service I have received from them & my matter has now drawn to a close. The responses to all my questions & queries were dealt with in an extremely efficient & sensitive manner & has helped me through a very difficult & emotionally draining experience.

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 08 February, 2024

Dear Joanne Thank you for entrusting Wolferstans with your legal matters during what we understand to be a challenging time. We're delighted to hear that Gemma and Catherine provided you with such efficient and sensitive support. Your satisfaction is our priority, and we're pleased to have helped guide you through this process. Should you ever require further assistance in the future, please reach out. We'd be honoured to support you. Thank you again for choosing Wolferstans. Best regards, Wolferstans LLP.

Was this review helpful? Yes

Geoff Hole
Verified Geoff Hole Added 4 months ago Report to admin
Collected whilst working at Wolferstans
December 15, 2023 20231215121247

LPA

5

Initial meeting was with Charlotte, who patiently asked me questions and took me through the process in a professional and friendly manner. Gemma took over the matter (Charlotte went on maternity leave) and completed the process. In fact, all the staff I met or talked to on the telephone were friendly and competent at their jobs.

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 15 December, 2023

Dear Geoff, Thank you for your positive review. We're thrilled to hear about your positive experience with Charlotte and Gemma during the process of drafting your Lasting Power of Attorney. Our team strives to provide professional and friendly service, and we're delighted that you found our staff competent and approachable. If you ever need assistance in the future, please reach out. Best regards, Wolferstans LLP

Was this review helpful? Yes

Mary Morgan
Verified Mary Morgan Added 4 months ago Report to admin
Collected whilst working at Wolferstans
December 15, 2023 20231215112212

Excellent Service

5

All the staff were professional, polite and friendly. Everything was carefully explained, all options explored. Left in full confidence that all salient points were covered. Thoroughly recommend their service as first rate.

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 02 January, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Michael M
Michael M Added 4 months ago Report to admin
Collected whilst working at Wolferstans
December 06, 2023 20231206174658

Professional

5

Wills are a difficult subject to talk about nevermind writing. Wolferstans make it easy and stress free with their personal and service skills ensuring you are fully aware of how to proceed and cutting through the legal 'jargon' that can put some people off writing (and paying for) a Will.

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 07 December, 2023

Dear Michael, Thank you for taking the time to leave a review. We're really pleased to hear that our support made this process easier for you as client experience is extremely important to us. We hope to be able to assist you in the future should you ever require further legal services.

Was this review helpful? Yes

Christopher John
Christopher John Added 8 months ago Report to admin
Collected whilst working at Wolferstans
July 30, 2023 20230730125905

Wills and Trust Department

5

Gemma Smith has been so helpful in setting up our Property Trust Wills.She is always friendly and has been able to explain the legal points so that we were able to understand those issues which can be daunting to the layman.

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 31 July, 2023

Thank you for taking the time to share your feedback. We are delighted to hear that Gemma has been helpful in setting up your Property Trust Wills. Our team takes great pride in providing friendly and approachable service while ensuring that all legal aspects are clearly understood by our clients. Understanding the complexities of legal matters can indeed be daunting, and we are glad that Gemma was able to explain the legal points in a way that was accessible and easy to grasp for you. Should you have any further questions or require additional assistance in the future, please reach out. We are here to help and guide you every step of the way. Thank you once again for entrusting us with your legal needs. We would be honoured to support you again in the future.

Was this review helpful? Yes

Catherine Hall
Verified Catherine Hall Added 9 months ago Report to admin
Collected whilst working at Wolferstans
July 23, 2023 20230723183732

Solid Legal advice and sensitive moral support

5

I spoke to Gemma a couple of times on the phone before becoming a client, and it was the fact that she was willing to do so that gave me the confidence to engage her.
She was extremely response to all my contacts and emails, amd this was invaluable to me, she understood the pressure I was under in the Probate process.
She gave me the confidence to deal with areas of Probate where I felt competent, and this enabled me to keep control of costs.

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 24 July, 2023

Thank you for your positive review. We are thrilled to hear that Gemma provided you with solid legal advice and sensitive moral support during the Probate process. We appreciate your trust in our services and are here to assist you should you require further legal support in future.

Was this review helpful? Yes

Michael K Hoppins
Verified Michael K Hoppins Added 11 months ago Report to admin
Collected whilst working at Wolferstans
May 18, 2023 20230518095750

Professional, efficient and very helpful

5

The most effiecient deallings I have ever had. Gemma Smaith and her team just fantastic, thank you!

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 22 May, 2023

Thank you for taking the time to share your feedback on your experience with Gemma Smith and her team. We appreciate your kind words and are thrilled to hear that you found our service professional, efficient, and very helpful. Efficiency and professionalism are key values that we strive to uphold in all our dealings. We are delighted to hear that Gemma and her team delivered a fantastic experience for you. Your satisfaction is our utmost priority, and we are grateful for the opportunity to assist you. Thank you once again for your kind words and for choosing our services. If there is anything else we can do to support you or if you have any further questions, please feel free to reach out.

Was this review helpful? Yes

Mrs Hooper-Bennett
Verified Mrs Hooper-Bennett Added 11 months ago Report to admin
Collected whilst working at Wolferstans
May 04, 2023 20230504151339

Probate

5

Gemma Smith dealt with the Probate in relation to my late father. The whole process was made simple and straightforward by Gemma and her team. I found them to be very professional and approachable.

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 09 May, 2023

Thank you for taking the time to leave a review of your experience with us. We are pleased to hear that Gemma Smith and her team were able to assist you with the probate process in relation to your late father, and that they made the whole process simple and straightforward for you. We are delighted that you found our team to be both professional and approachable. At Wolferstans Solicitors, we understand that dealing with the loss of a loved one can be a difficult and emotional time, and we strive to provide our clients with a supportive and compassionate service. Thank you for choosing Wolferstans Solicitors for your probate matter, and we hope to have the opportunity to work with you again in the future.

Was this review helpful? Yes

Pam Jones
Verified Pam Jones Added 1 year ago Report to admin
Collected whilst working at Wolferstans
February 13, 2023 20230213123216

Impressed - Will use again

5

Professional and approachable with excellent knowledge and a good range of associated services, but more importantly Solicitors with Integrity.

Solicitor named in this review: Gemma Smith

A representative from Wolferstans responded to this review on 16 February, 2023

Thank you for your kind words and positive review of our legal services. At Wolferstans, we pride ourselves on being professional, approachable, and knowledgeable, and we are pleased to hear that this was reflected in your experience with us. We also offer a range of associated services to meet our clients' various legal needs. Most importantly, we value integrity and strive to uphold the highest ethical and professional standards in our work. We believe that honesty and integrity are the foundation of strong client relationships, and we are glad to hear that this has been recognised in your experience with us. Thank you for choosing Wolferstans for your legal needs, and for your willingness to recommend us to others. We look forward to continuing to provide exceptional legal services and upholding our commitment to integrity.

Was this review helpful? Yes

Reviews collected on

Jules
Jules Added 7 years ago Report to admin
Collected whilst working at Wolferstans
March 19, 2017
Collected on
20170319212715

Jules

5

Received personable and professional legal advice and guidance from Gemma. Highly recommended for peace of mind and reassurance, especially when dealing with sensitive matters like making a Will.

Solicitor named in this review: Gemma Smith

Was this review helpful? Yes

About Gemma Smith

Gemma is a Partner and the Head of our Wills and Probate team. Gemma is based at our North Hill office although meets with clients in both our Plympton and Plymstock branch offices. Gemma graduated from the University of Plymouth with a LLB Honours law degree and subsequently studied the Legal Practice Course at the University of Exeter. Gemma completed her training contract with Woollcombe Yonge, a local law firm, and qualified as a solicitor in 2008. Once qualified, Gemma continued to specialise in private client work and remained with Woollcombe Yonge until June 2016 when she left to join Wolferstans as a Partner. Gemma is a full member of STEP and the Association of Lifetime Lawyers (formerly SFE).

Languages Spoken: English

Contact Gemma Smith

Address

Wolferstans

60-66 North Hill

PL4 8EP



Phone

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

01/08/08

16/01/24

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

SRA-approved manager - Partner

Wolferstans

?-present