Iles
Discusting service
We had to use these solictors via our insurance company. Absolutely no urgency, never phoned back, only answered the occasional email at 5pm on a Friday, the costs were exorbitant for the service received. We complained about the first solicitor assigned to us and one of the partners then took over, only to ask us to forward all the correspondence we had already sent to the original solicitor. In the end we did the claim ourselves with the help of a claims consultant.
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this review
A representative from Stephensons Solicitors LLP responded to this review
We are sorry that we have been unable to assist you on this occasion. If you still remain unhappy with the service you have received please contact our complaints department- complaints@stephensons.co.uk