Alison
I was in a tricky situation having exchanged contracts on my sale before securing a purchase because of the very difficult market. I can't praise Crane and Staples enough for the speed and dedication with which Heather Charles-Wall worked to ensure a fast completion on my purchase. Instead of needing a very expensive and difficult to secure rental contract and contents storage, her efforts ensured I was able to take just a two week holiday between moving out and then into my new house. I can't praise her enough. Outstanding service.
Thank you very much for taking the time to write this lovely review for Heather and the team. We are so pleased that Heather could help you and you were happy with the service provided. We look forward to working with you in the future.
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Exceptional Service & Communication Throughtout.
Tracey & Heather did all the conveyancing for the sale of my property. Everything was dealt with in a professional, and efficient Manor, with care and attention to detail. I was kept in regular contact with updates on the sale, and informed on a regular basis of any important information. Really pleased & happy with the service provided by Crane & Staples & will be more than content in using the company again when looking to purchase my next property.
Solicitor named in this review: Heather Charles-Wall
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Property Sale Canary Wharf
The sale took almost 6 months to complete with both myself and Heather tearing our hair out at the delays and endless questions from the buyers solicitor. Heather remained professional throughout and kept me updated on progress
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 14 March, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Exceptional service
I don't ususually leave reviews, but I just wanted to recognise the consistent excellent sevice and advice we have received from Crane & Staples over a number of years and on various matters. Particularly from Heather Charles-Wall helping us with property purchases, David Bird sorting my fathers estate and our wills and more recently from Adrian Boulter for responding so promptly with some great practical advice.
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 10 October, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent service, very clear and regular communication.
I would recommend crane and staples, very good service all the way through. It’s a shame other solicitors aren’t as good. A lot of time wasted due to other solicitors inconsistencies. Crane and staples delivered.
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 19 August, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Successful House Sale
I have worked with Crane & Staples for over 15 years and have always excellent to deal with, otherwise I would not continue to do so.
The Solicitor and the entire Conveyancing team that helped in the house team were very helpful and lovely to deal with and I hope to continue to work with them in the future.
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 23 June, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Professional Service
I have recently used Crane & Staples for two house sales and one purchase.
The professionalism of Tracey Fenner and Heather Charles-Walls have been above any other solicitors I have used before.
I cannot recommend them highly enough. Very knowledgeable and very quick to reply.
We have also used the sand firm for years for Wills etc.
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 29 April, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Mortgage
Tracey and Heather was very helpful during my mortgage process.
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 11 April, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Crane and Staples acted for me when I moved house
Crane and Staples acted for me when I moved house. They were very good, highly recommended
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 14 February, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Great service
From start to finish crane & Staples were great with my sale and the house I bought
Kept me informed all along the way. I would highly recommend them.
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 31 January, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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The solicitors of WGC
We have used Crane & Staples on several occasions and have always found the team to be highly professional, as you would expect. We appreciate their personal and friendly approach. We have found that the most efficient method of contact is by email which has always been answered promptly. I would not hesitate to recommend them.
Solicitor named in this review: Heather Charles-Wall
A representative from Crane & Staples LLP responded to this review on 08 October, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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