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How Crane and Staples LLP Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Crane and Staples LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Crane and Staples LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 6%
Overpriced 3%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Crane and Staples LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Crane and Staples LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    408
  • Very Good

    15
  • Average

    0
  • Poor

    0
  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Gio

Gio

December 05, 2023

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Finance and Children Matters

Natasha took on both of my cases and has been amazing! Cannot describe her any other way! She has given me clear direction and advice and always kept me focused. Communication is really important for me and Natasha has always got back to me in timely manner. I really couldn't have got through this without her support. I put my full trust in Natasha and I would recommend her over and over again!

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Martika

Martika

November 06, 2023

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The Man You Want By Your Side - A Valuable Conversation

We recently had the opportunity to engage in a highly informative conversation with Adrian. His remarkable expertise and invaluable assistance were truly appreciated. It's evident that he is the kind of lawyer you'd want as a strong advocate in your corner.

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Roz,

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Redundancy

Roz,

November 01, 2023

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Efficient and clear

I engaged Michael go help me navigate a complex contract, and he did so efficiently and clearly, making the unfamiliar language used in the contract nice and clear. He was additionally helpful in pointing out where a clause was standard procedure and when it wasn’t

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David

David

October 26, 2023

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Free initial advice golden!

Adrian was kind enough to take time out of his schedule to advise me on how I should approach my personal case with the other party. He spent 40 minutes on the phone with me and his advice was once again beyond valuable and has helped me to take the correct next steps. Many thanks again Adrian!!! Would HIGHLY recommend!

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Cherri and Charlie,

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Cherri and Charlie,

October 24, 2023

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SGO

Lilas was amazing, She talked us through everything and was with us every step of the way
Would highly recommend

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Rebecca

Rebecca

October 20, 2023

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Quick reply and great advice.

Called us within minutes of submitting our online request.
Was very thorough, informative and I think gave us the best advice.

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Jon,

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Redundancy

Jon,

September 29, 2023

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Excellent and timely advice

Crane & Staples was recommended to me by a colleague, who was also being made redundant. From very first contact with them the process was efficient and timely and the whole process was wrapped up in less than a week, the only delay being caused by my ex-employers HR team availability.

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David

David

September 21, 2023

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Excellent service and advice!

Adrian was kind enough to give us initial legal consultation free of charge in order for us to gather all the necessary information required before potentially going in to a legal battle with the developers who sold us our property. The advice Adrian gave was beyond helpful and we will 100% be moving forward with him once we can. Highly recommend!!!

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George

Matter Type:

Boundary Disputes

George

September 15, 2023

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Boundary Dispute

We were recommended to Adrian Boulter by our neighbour who had also spoken to Adrian about the same developer who tried to extend the boundary of his plot on their side of his property. A 30 minute conversation which they described as being a mix of common sense sprinkled with ruthlessness if needed, armed them with the information they needed to repel the developer's trespass on their land without incurring a large legal bill.

Adrian was good enough to speak to me at length and again provided advice that would not benefit his firm nor his time-sheet, but would certainly earn him a future client if. He assured me that he was on standby to act on our behalf if needed. I found this to be a refreshingly honest approach and increasingly rare in this day and age.

Would I recommend Adrian Boulter - 100%

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George

Matter Type:

Boundary Disputes

George

September 15, 2023

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Boundary Dispute

We were recommended to Adrian Boulter by our neighbour who had also spoken to Adrian about the same developer who tried to extend the boundary of his plot on their side of his property. A 30 minute conversation which they described as being a mix of common sense sprinkled with ruthlessness if needed, armed them with the information they needed to repel the developer's trespass on their land without incurring a large legal bill.

Adrian was good enough to speak to me at length and again provided advice that would not benefit his firm nor his time-sheet, but would certainly earn him a future client if. He assured me that he was on standby to act on our behalf if needed. I found this to be a refreshingly honest approach and increasingly rare in this day and age.

Would I recommend Adrian Boulter - 100%

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Reviews collected from

Jo

Jo

December 05, 2023

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A client

I recently had a disappointing response to a telephone query. I wanted to book an appointment with an Employment Law solicitor to go through my case. The person I spoke to was quite dismissive and implied I couldn't afford them. I started to ask a question and the phone just went dead. I think they terminated the call. Obviously my business wasn't considered good enough.

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D

D

December 05, 2023

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A client

Very professional honest reliable service and excellent outcome for our needs as a family. As this was a family matter everything was tailored to our needs and I was left feeling very happy . There were frequent updates about what was happening and as an individual I was listened to and had alot of support from the solicitors that worked with me at crane and staples.

Overall on an individual basis I would recommend anyone with a problem they do not understand to get advice from these professionals .

Thank you so much for all the time and hardwork you put into helping me I couldn't have asked for a better outcome in resolving the matters.

Have a wonderful Christmas.

Sincerely

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Stephen

Stephen

December 01, 2023

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Stephen

Very professional and courteous law firm. Heather was extremely efficient, timely and kept me up to date at all times. Will now look to engage a different team at C&S for additional legal assistance.

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Daniel

Daniel

November 25, 2023

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Daniel

(Translated by Google) David Bird is not trustworthy.

(Original)
David Bird ni vreden zaupanja.

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clark

clark

November 24, 2023

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clark

Great advice and support during a difficult personal process.

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Crane and Staples LLP are accredited by

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About this branch

Description

We have been helping the local community with their legal matters since 1938. Many of our clients have been clients of the firm for over 40 years and we act for some families stretching back over the generations. We are entirely independent and put our advice to our clients first. We do not pay referral fees. Clients come to us because they have been our clients for many years and have received a good service or because they are recommended to us by other satisfied clients. Over 90% of our work comes to us in this way.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
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