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How Crane and Staples LLP Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Crane and Staples LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Crane and Staples LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%
Overpriced 3%
About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Crane and Staples LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Crane and Staples LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    457
  • Very Good

    16
  • Average

    0
  • Poor

    0
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Karen,

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Disputed Probate

Karen,

July 18, 2024

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Collected on:

Great lawyers

Very knowledgeable and approachable. Would highly recommend.

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conor

Matter Type:

Litigation for Holiday and Residential Parks

conor

July 10, 2024

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A tricky situation expertly resolved

I have had an issue with a property for a number of years and tried to sort it our myself using Google. I had come to a shuddering halt with where to go next. At the time I was already using Crane and Staples for conveyancing work (which i can also recommend) and asked them if they could help with my situation. They sent my query to Adrian Boulter who called me the same day and within a single consultancy had put my mind at ease and gave me a legal and definite path to follow which will save me a lot of money and resolve the issue. Adrian is great and my lesson learnt is bring the professionals early.

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Cj

Matter Type:

Litigation for Holiday and Residential Parks

Cj

July 10, 2024

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A tricky situation expertly resolved

I have had an issue with a property for a number of years and tried to sort it our myself using Google. I had come to a shuddering halt with where to go next. At the time I was already using Crane and Staples for conveyancing work (which i can also recommend) and asked them if they could help with my situation. They sent my query to Adrian Boulter who called me the same day and within a single consultancy had put my mind at ease and gave me a legal and definite path to follow which will save me a lot of money and resolve the issue. Adrian is great and my lesson learnt is bring the professionals early.

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Brian

Brian

July 06, 2024

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Clear & Concise - highly recommend

We contacted Crane & Staples due to our home insurers leaving us in a dire situation, and really needing some guidance and advice as to how we could resolve the issue - Adrian was incredibly helpful, and gave clear directions as to how we could get matters progressed.

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Sally

Sally

July 04, 2024

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Highly recommend

Having had a telephone conversation with Adrian, he was professional, honest, clear in his advise given and he listened to my question's and concerns. I would highly recommend him to others and would not hesitate to contact him again in the future.

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Gloria

Gloria

July 03, 2024

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Outstanding

Like previous reviewers I would not hesitate to recommend Adrian Boulter. He is without doubt the best solicitor I've ever had contact with.
I was feeling totally overwhelmed by the situation I find myself in, the result of a dispute with a supposedly reputable caravan company.
Adrian explained in great depth the options and possible outcomes available to me, whilst also understanding and controlling my overly emotional responses. I felt an enormous weight had been lifted from me and a clear course of action established after speaking to him. His no-nonsense approach is brilliant.
Not only would I definitely use Adrian again, I would never even think of using any firm of solicitors other than Crane & Staples.

Adrian thank you

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Kyriacos

Matter Type:

Mediation

Kyriacos

June 23, 2024

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Adrian Boulter representing my relative.

I have been a client of Crane & Staples for many years, and used a number of their departments (mainly residential conveyancing). They have always been professional, efficient and a pleasure to deal with. Recently, a relative of mine had a very difficult, and stressful personal situation, that was causing her much distress. I emailed Crane & Staples to see if they could offer any advice. Adrian Boulter telephoned me in a timely manner, and offered me practical advice over the telephone. I discussed this advice with my relative, and then we instructed Adrian to represent her. I must say, in a very short space of time, with a couple of meetings, exchange of emails, letter, and discussions with the other party’s Solictor, Adrian was able to come to a very positive conclusion for my relative. He was professional, gave succinct and clear advice, but also covered all possibilities of the scenario. He was very efficient., proactive and timely. I cannot thank him enough. Once again, we have had a brilliant service from Crane & Staples.

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Katrina

Katrina

June 19, 2024

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Excellent service and Support through a difficult divorce

Natasha has provided invaluable help and support to me through a difficult divorce and childcare arrangement order. Natasha is so knowledgeable and always takes time to explain things so that you understand. She is empathetic and really cares about the cases that she deals with. She really helps you to see things as they are and is so good at helping take the stress out of what can be awful situations and putting you at ease. I wouldn't have go through this difficult time without her personal support

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Garden of Wildlife

Garden of Wildlife

June 12, 2024

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Incredibly Helpful

Adrian Boulter has been amazing.
When I was in a situation that seemed endless Adrian gave me sensible, helpful, knowledge and practical advice which supported me through the following few months until the situation was resolved.

I could almost hear his voice in my head reminding what needed to happen.

Thank you very much Adrian. You are a star!

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Mitchell

Mitchell

June 04, 2024

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Wouldn’t seek advice anywhere else!

Adrian is by far the most helpful and knowledgable solicitor I’ve dealt with. I wouldn’t seek advice anywhere else and highly recommend him!

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Reviews collected from

Stephen

Stephen

July 18, 2024

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Stephen

From start to finish, the service has been excellent, friendly, knowledgeable and above all else professional.

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Alison

Alison

June 10, 2024

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Alison

Superb, efficient and sensible advice and guidance. I felt fully supported throughout the process. Thank you and your team

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Stephen

Stephen

May 31, 2024

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Stephen

I am so grateful to Chris Brewis and his team for their outstanding advice and service. They really helped us through a tricky house purchase.

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Nigel

Nigel

May 24, 2024

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Nigel

I cannot recommend Manish at Crane and Staples enough. He was friendly, approachable and incredibly efficient. Throughout our home buying process, his support and work ethic were second to none. The whole process felt so painless and stress free, something we’ve never experienced before with a house purchase. He and his team were so efficient that we went from offer accepted to exchange in less than 6 weeks! I’ll be recommending Crane and Staples to everyone!

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Karen

Karen

May 11, 2024

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Karen

I would recommend this company, very helpful with dealing with my house sale.

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Reviews collected from

Jane

Matter Type:

Residential Conveyancing

Jane

June 26, 2024

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Jane's experience...

Heather Charles-Wall has been brilliant throughout.

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Ramesh

Matter Type:

Residential Conveyancing

Ramesh

June 10, 2024

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Ramesh's experience...

Manish was very professional throughout and delivered everything in a timely matter.

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marcus

Matter Type:

Residential Conveyancing

marcus

May 29, 2024

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marcus's experience...

Heather was outstanding from start to finish

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Nigel

Matter Type:

Residential Conveyancing

Nigel

May 18, 2024

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Nigel's experience...

Incredible service, we would definitely use Manish and team again. Also will be recommending him to everyone!

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Crane and Staples LLP are accredited by

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About this branch

Description

We have been helping the local community with their legal matters since 1938. Many of our clients have been clients of the firm for over 40 years and we act for some families stretching back over the generations. We are entirely independent and put our advice to our clients first. We do not pay referral fees. Clients come to us because they have been our clients for many years and have received a good service or because they are recommended to us by other satisfied clients. Over 90% of our work comes to us in this way.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
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