Solicitor at Mccarthy Bennett Holland Solicitors Llp

Caroline Rooks

Solicitor - Partner

SRA ID: 278026

Caroline completed her Law Degree in 1998 at the University of Teeside and completed the Legal Practice Course at Northumbria University in Newcastle the following year. She qualified as a Solicitor in 2002 and qualified as a Licensed Conveyancer in the same year.

Wigan Investment Centre, Waterside Drive, WN3 5BA

Licensed for 23 years

Practice Areas

Housing & Property

4.9/5 97 Client Reviews 97
  • Wills, Trusts & Probate 1%
  • Family Law 2%
  • Commercial Property 14%
  • Housing & Property 83%
97 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    88
  • Very Good
    7
  • Average
    1
  • Poor
    0
  • Awful
    1

Review sources

Anonymous
Click to rate
Rhian,
Verified Rhian, Added 1 day ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
July 29, 2025 20250729172110

Buying a house

5

Caroline went above & beyond despite all the complications that came about from the vendors side. Caroline was always open & honest & tried her best to get me in as quick as possible. Thank you so much

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 31 July, 2025

Thank you for your kind words, Rhian. We're glad Caroline went above and beyond with honesty and dedication to help you through the complications.

Was this review helpful? Yes

Sheila,
Verified Sheila, Added 5 days ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
July 26, 2025 20250726054752

Excellent Service

5

Caroline and Georgia and the team kept me up to date with everything that was happening on my sale, and helped the process go as smoothly as possible'.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 28 July, 2025

Hi Sheila. Thank you for your feedback. We’re pleased to hear that Caroline, Georgia, and the team kept you well informed throughout your sale and helped ensure the process went smoothly. Your kind words are greatly appreciated.

Was this review helpful? Yes

Karl,
Verified Karl, Added 2 weeks ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
July 13, 2025 20250713132942

Quick and easy

5

Fast friendly, good communication, pleasure to deal with A++

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 14 July, 2025

Dear Karl, Thank you for your kind words! We're pleased to hear you found our service fast, friendly, and communicative. It was a pleasure assisting you. Best Regards, mbh Solicitors

Was this review helpful? Yes

Mr Tulcu,
Verified Mr Tulcu, Added 4 weeks ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
July 02, 2025 20250702224225

Very good service

5

We had a very good experience with MBH solicitors and we highly recommend them to anyone looking for an experienced solicitor.We would like give special thanks to Caroline, her assistance and all the staff for their help and support.. Thank you…

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 04 July, 2025

Dear Client, Thank you for your kind words. We’re delighted to hear you had a very positive experience. Caroline and the entire team truly appreciate your thanks and recommendation. We’re always here to support you. Best regards, MBH Solicitors

Was this review helpful? Yes

Paul,
Verified Paul, Added 4 weeks ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
July 01, 2025 20250701153737

Very pleased with my choice of Solicitor for Conveyancing

5

Not all Solicitors are the same. The difference in standards, capability and also attitude towards their client is surprisingly wide it seems. MBH are definitely one of the best ones to use when selling or buying a property. I have used them twice now and have a third and final property to sell and I will be using them again for that sale.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 02 July, 2025

Dear Paul, Thank you for your thoughtful feedback and continued trust. We’re proud to hear MBH has met your expectations and look forward to assisting you with your next property sale. Best Regards, MBH Solicitors

Was this review helpful? Yes

Mark,
Verified Mark, Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
June 18, 2025 20250618185213

Help with sale of property and probate

5

Fantastic experience. Great support from a friendly and helpful team. Knowledgeable staff and a supportive manner.

Thank you MBH.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 20 June, 2025

Dear Mark, Thank you for your positive feedback. We’re delighted our knowledgeable and friendly team at MBH could support you so well with your property sale and probate matter. Best regards, McCarthy Bennett Holland Solicitors

Was this review helpful? Yes

Julia,
Verified Julia, Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
June 03, 2025 20250603100530

House Sale

5

Smooth transaction from start to finish despite purchasers solicitors trying to make life difficult. Friendly staff, prompt responses to any questions or concerns we had.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 05 June, 2025

Hi Julia. Thank you for your lovely feedback! We're glad we could help make the transaction smooth for you, even with the challenges along the way. It’s great to hear our team was friendly and responsive throughout — we really appreciate your kind words!

Was this review helpful? Yes

Robert,
Verified Robert, Added 2 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 27, 2025 20250527182958

Professional Service

5

First class service. Timely and professional.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 29 May, 2025

Thank you, Robert. We appreciate your kind words and are glad you found our service timely and professional.

Was this review helpful? Yes

Kim,
Verified Kim, Added 2 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 18, 2025 20250518195947

House purchase

3

Used MBH to buy a property. Easy contactable

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 20 May, 2025

Thank you for your review, Kim. We appreciate you noting our ease of contact and hope your property and land purchase went smoothly overall.

Was this review helpful? Yes

Julie,,,
Verified Julie,,, Added 2 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 14, 2025 20250514200917

Great service

4

My solicitor went above and beyond on completion day to get everything completed despite some issues, this was really appreciated . I found the app and all online communication a little impersonal and found I was needing to send lots of e mails to clarify things . Sometimes a face to face appointment is needed .However I would recommend and use again if I needed a solicitor .

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 16 May, 2025

Thank you for your honest feedback, Julie. We're glad your solicitor went above and beyond to complete everything on time. We appreciate your suggestion about more face-to-face communication and will take it on board. Thanks for recommending us — we look forward to assisting you again if needed!

Was this review helpful? Yes

Reviews collected on

Stoneholme
Stoneholme Added 2 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 05, 2025
Collected on
20250505110222

Stoneholme

5

We've used MBH Solicitors twice now and had fantastic experiences both times, particularly with Caroline and her team. They managed to complete our purchase under a very tight deadline ahead of the stamp duty increase and were thorough, professional, and helpful throughout the entire process. We highly recommend them!

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 06 May, 2025

Hi Stoneholme. Thank you so much for your kind words and continued trust! We’re delighted to hear that Caroline and her team provided you with such a positive experience, especially under tight deadlines. It’s great to know their professionalism and dedication helped make your purchase smooth and stress-free. Your recommendation means a great deal to us!

Was this review helpful? Yes

Rachel
Rachel Added 4 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 28, 2025
Collected on
20250328135333

Rachel

5

Fantastic service from MBH and in particular Caroline and her secretaries. Pushed our sale and purchase through in less than 8 weeks which involved a chain resulting in a stamp duty saving for us. Thank you all again.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for your fantastic review! We're delighted that Caroline and the team could help push your sale and purchase through so smoothly. Wishing you all the best in your new home!

Was this review helpful? Yes

David
David Added 4 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 27, 2025
Collected on
20250327192154

David

5

Great service from Caroline and the team once again, I have used MBH many times and every time they deliver!

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for your continued trust in MBH! We're so pleased that Caroline and the team have delivered for you once again.

Was this review helpful? Yes

Inga
Inga Added 4 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 17, 2025
Collected on
20250317091550

Inga

1

Done house sale with Caroline Rooks . Works extremely slow. My buyers has complained too, but was more interested to know who complained and not the issue itself. Lied about correspondence too , cos I asked my buyers and estate agent to see the replys from MBH after talking to her about it.
When it comes to the purchase that was even more shocking. My property had some issues with court proceedings that we didn't see it coming and I asked to speak to her about it and her direct replay was I should speak to my morgage broker. My morgage broker undeniably explained that I need to speak to her as only solicitor should talk to me about it . Was made to feel im inconvenience her.
Ive decided to move on to a different property and to different solicitor and I can tell you with experience and my current solicitor that I do not recomend MBH solicitor. Its like day and night when it comes to work ethic, communication and speed .

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We take all concerns seriously and we regret that your expectations were not met during this process. Could you please email us at mbh@wigansolicitors.com to discuss this further.

Was this review helpful? Yes

Jenna
Jenna Added 9 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
November 01, 2024
Collected on
20241101232347

Jenna

5

Great solicitors helped me with my house sale and court proceedings I would highly recommend always updated me with emails great communication from start to finish

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 06 November, 2024

Thank you, Jenna! I'm glad to hear you had a positive experience with our family & conveyancing team during your house sale and court proceedings. Your recommendation means a lot to us!

Was this review helpful? Yes

About Caroline Rooks

Caroline completed her Law Degree in 1998 at the University of Teeside and completed the Legal Practice Course at Northumbria University in Newcastle the following year. She qualified as a Solicitor in 2002 and qualified as a Licensed Conveyancer in the same year.

Languages Spoken: English

Contact Caroline Rooks

Address

Mccarthy Bennett Holland Solicitors Llp

Wigan Investment Centre

Waterside Drive

WN3 5BA



Phone 01942206060

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

01/05/02

19/02/24

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

SRA-approved manager - Partner

Mccarthy Bennett Holland Solicitors

?-present