Nina
I would recommend these solicitors, they kept me informed all the way and supported me with the completion of the on line forms which was a first for me. Always responded promptly to emailed enquiries and called back, when they said they would. We're supportive and understanding of issues caused by delays further along the chain and did their best to mitigate them.
Thank you Nina, we are delighted to receive this feedback. Thank you for taking the time to leave a review.
Was this review helpful? Yes
Conveyancing. Property sale and purchase
I had a positive experience with this solicitor who handled my property conveyancing. I would use this firm again.
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 21 September, 2023
Thank you Lucy, we are so pleased to hear this. Thank you for taking the time to leave a review.
Was this review helpful? Yes
House sale
I was recommended Lucas & Wyllys by Darby & Liffen and their service was first class.
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 20 September, 2023
Thank you, John, we are so grateful that you have taken the time to leave a review. We hope to work with you again in the future.
Was this review helpful? Yes
House sale
Previously used Rachelle for house purchasing and sales, and as expected was excellent again with no problems , professional and always kept up to date with proceedings . Highly recommend.
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 18 September, 2023
Thank you so much for taking the time to leave a review, Andrew. We are delighted to hear this and hope to work with you again.
Was this review helpful? Yes
Always available
Answered all of our questions and sorted out all the paperwork
and was always available.
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 23 February, 2023
Thank you Albert, we are really grateful that you have taken the time to leave a review. We hope to work with you again.
Was this review helpful? Yes
House conveyance
Felt disappointed with the lack of communication and updates. Had more information and updates from estate agents.
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 03 February, 2023
Hi John. W e are sorry to hear you were not completely satisfied with your matter. Thank you for taking the time to leave us feedback, we will take this on board for future matters.
Was this review helpful? Yes
Return Visit
Have used Lucas and Wyllys for over 50 years.I need not say more
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 02 February, 2023
Thank you Guy, we are so grateful for your loyalty to Lucas & Wyllys. We look forward to the next time we work together.
Was this review helpful? Yes
Highly professional
40 years since we last sold a house and a lot has changed. Rachelle made the process simple when it didn’t seem it to us.
And that is what we wanted
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 26 January, 2023
We are delighted to hear this Rodney. Thank you for taking the time to leave a review.
Was this review helpful? Yes
Conveyancing
Good communications, particularly when the app isn't great, that part needs to be a little more user friendly
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 22 December, 2022
We are very grateful that you have taken the time to leave a review Andrew. Thank you for the feedback regarding the App, we will feed this back to the developers.
Was this review helpful? Yes
Property Sale
Smooth experience from start to finish. Liked the App
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 22 December, 2022
Thank you for taking the time to leave a review Paul. We are pleased to hear you liked the App.
Was this review helpful? Yes
Property purchase
Our advisor, Rachelle Thomas, was efficient and very straightforward to deal with. We also instructed the firm to deal with preparation of wills and powers of attorney a few years ago and were equally satisfied with the service provided. We would be very happy to recommend the firm to anyone needing legal advice.
Solicitor named in this review: Rachelle Thomas
A representative from Lucas & Wyllys Solicitors responded to this review on 31 August, 2022
Thank you Catherine, we are delighted to receive this feedback. We are grateful that you have taken the time to leave us a review.
Was this review helpful? Yes