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How Lucas & Wyllys Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Lucas & Wyllys on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lucas & Wyllys. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 3%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 83%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Lucas & Wyllys performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 83%
No 17%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 84%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Lucas & Wyllys compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 84%
No 16%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    591
  • Very Good

    53
  • Average

    13
  • Poor

    5
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Chloe

Matter Type:

Wills

Chloe

March 12, 2024

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Collected on:

Will

Serena was brilliant throughout my Will process from initial instruction to finalising the matter. Everything was explained clearly and all my queries were answered. A very quick, professional and efficient service, cannot recommend Lucas & Wyllys enough!

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Anonymous

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Probate

Anonymous

March 04, 2024

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Excellent Service

We instructed Serena to deal with our late father’s estate. We were guided through the whole probate process with knowledge, compassion and understanding making a difficult time as painless as possible. Would definitely recommend.

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Anonymous

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

Anonymous

February 23, 2024

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Collected on:

Will Service

Would like to thank Serena for the great service i received after needing to make a will

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Brian

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Probate

Brian

February 08, 2024

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Will - Probate - LPA's

I used Lucas & Wyllys following the death of my wife. Both Emma and Serena were extremely sympathetic and guided me through probate, a new Will and LPA's for health & welfare.

They made everything as easy as possible during what was a very difficult time. I particularly like the fixed fees so I knew right from the start what costs were involved.

At the end of the day everything went very smooth and I have no hesitation in recommending L & W to anyone in a similar situation to the one I found myself in.

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Michael

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

Michael

February 08, 2024

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Very professional

It was a pleasure to update our Wills. Serena made the whole process very straightforward with her professional but friendly manner. We had been recommended to use Serena and we will not hesitate to recommend her ourselves whenever possible.

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Valerie

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

Valerie

February 08, 2024

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Collected on:

Help with my Will

Serena guided me through the process and explained my options in a friendly and professional way. I came home feeling much more at ease after seeing her.

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Ben

Matter Type:

Purchase and Sale

Ben

January 26, 2024

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Collected on:

Fantastic Service

We used Lucas & Wyllys for the purchase of our first house and was looked after by Lauren Poll at the Great Yarmouth branch. She was fantastic and kept us up to date throughout the process. A very professional service, a pleasure to deal with and very friendly. We came to re-mortgage and our property wasn't registered with the land registry yet as it was a new build, Lauren got this sorted within a week meaning our re-mortgage wasn't delayed. I would highly recommend.

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Jacqueline

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Purchase and Sale

Jacqueline

January 23, 2024

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Professional and thorough

Lauren Poll was in top of everything from the start. Always available when needed. A smooth process from start to finish.

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Anonymous

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Fixed Fee Divorce

Anonymous

January 23, 2024

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Collected on:

Used for a divorce/ clean break order

I used lucas and wyllis for my divorce and clean break order. I had Candice Barfield, and she couldn't have been more supportive, attentive, and professional. She made a very emotional and difficult time a lot easier, and she was wonderful, patient, and assisted me no end in achieving the outcome I wanted from her. She 100% went the extra mile for me. I would absolutely recommend this firm.

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Graham Byford

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

Graham Byford

January 04, 2024

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Collected on:

Will & LPA

We found Serena both very pleasant and informative. Would highly recommend her to any of our family & friends for Will & LPAs

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Reviews collected from

Karim

Matter Type:

Purchase and Sale

Karim

December 08, 2023

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Collected on:

Karim

Two words : Julie Garrod and no one else.
Thank you

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Kevin

Matter Type:

Wills

Kevin

September 14, 2023

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Collected on:

Kevin

Had appointment with Emma Wilkinson and finalised our legal documents. Very quick and very professional and we would highly recommend.

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Stephen

Matter Type:

Divorce

Stephen

August 11, 2023

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Stephen

Efficient & relevant advice from Candice Barfield during a prolonged divorce process. Thank you!

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Rach

Matter Type:

Purchase and Sale

Rach

July 02, 2023

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Collected on:

Rach

Julie has helped myself and my partner with the process of us buying our house, and we cannot fault the service that was given!
Thank you so much!

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Peter

Matter Type:

Residential Conveyancing

Peter

June 28, 2023

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Peter

All the staff are very friendly and helpful.

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Reviews collected from

Dayna Elizabeth

Matter Type:

Residential Conveyancing

Dayna Elizabeth

March 15, 2024

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Dayna Elizabeth's experience...

Amazing! So impressed with Julie, she was helpful and timely with everything.

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Thomas Patrick

Matter Type:

Residential Conveyancing

Thomas Patrick

February 24, 2024

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Thomas Patrick's experience...

From start to finish 28 days from instruction to completion I was impressed

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Hayley Marie

Matter Type:

Residential Conveyancing

Hayley Marie

February 01, 2024

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Hayley Marie's experience...

Very good service from Julie Garrod and her team, they always replied quickly to my emails or phone calls, very friendly service. There were hiccups along the way but they kept me updated and focused through it all.thankyou very .uch

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Patrick

Matter Type:

Residential Conveyancing

Patrick

December 18, 2023

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Patrick John's experience...

Lauren Poll was very professional and nothing was to much trouble, always kept us up to date , and responded back straight away. Professional outstanding service

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Thomas Sean

Matter Type:

Residential Conveyancing

Thomas Sean

November 20, 2023

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Thomas Sean's experience...

Made life easy, will always use Lucas and Wyllys in the future

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Lucas & Wyllys are accredited by

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About this branch

Description

Lucas & Wyllys is authorised & regulated by the Solicitors Regulation Authority SRA no. 00053456 The contact details of the Legal Ombudsman are PO Box 6804, Wolverhampton, WV1 6WG (telephone 0300 555 0333; email: enquiries@legalombudsman.org.uk) Registered with the Financial Conduct Authority as an exempt professional firm. At Lucas & Wyllys we are committed to equality and diversity.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Annulment
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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