01493 663124
💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 850 client reviews 📱 Client Conveyancing App ⚖️ 195 years and counting 🌳 We plant trees 🏆 Multiple award nominations
Lucas & Wyllys
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lucas & Wyllys on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lucas & Wyllys. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lucas & Wyllys performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lucas & Wyllys compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Remortgaging
Jean
Collected on:
Amy explained and dealt with everything that was required and kept me informed with the
details
Amy Church from Lucas & Wyllys responded to this review on 26 August, 2025:
Thank you for your feedback, Jean. We're glad to hear that Amy kept you well informed.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Catherine
Collected on:
Buying our first home was made super simple by Amy. Everything is easy to understand and it’s all kept up to date through an app which is super useful!
Amy Church from Lucas & Wyllys responded to this review on 26 August, 2025:
Thank you for your kind comments. We're delighted to hear Amy made the process easy and that you found the app helpful.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Residential Conveyancing
Christine
Collected on:
Amy handled our purchase in the most efficient and professional manner. As soon as she received an update on our case, she acted on it to ensure the process continued as smoothly and promptly as possible. We would choose Amy again and wouldn't hesitate to recommend her to anyone.
Amy Church from Lucas & Wyllys responded to this review on 14 August, 2025:
Thank you for your excellent feedback, Christine. We are delighted to hear that Amy handled your purchase so efficiently and professionally. She will be very pleased to know that you would choose her again and recommend her to others.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Glenda
Collected on:
Everything was done with no hassle and the ladies I spoke to on the phone were all lovely and helpful
Amy Church from Lucas & Wyllys responded to this review on 12 August, 2025:
Thank you for your kind feedback, Glenda. We are delighted to hear that the process was straightforward for you. We hope to work with you again.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
Anonymous
Collected on:
Everyone we dealt with from Mr Nigel Craske to personal assistants and the reception of Lucas & Wyllys was friendly, helpful and informative. Impressive knowledge and explanations, making sure we understood each step, plus the pros and cons of each step, allowing us to make our decisions based on preferred options.
Cannot fault any part of this, would highly recommend this firm for fair charges and excellent efficiency.
A representative from Lucas & Wyllys responded to this review on 01 August, 2025:
Thank you very much for your thoughtful review. We are delighted to hear that you had such a positive experience with Nigel and the wider team. Your recommendation means a great deal to us.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Roger
Collected on:
Service exceptional. Response from all the team responsive and timely. Great team pulling together and lead by two wonderful people
A representative from Lucas & Wyllys responded to this review on 02 July, 2025:
Thank you for your wonderful feedback, Roger. We are delighted to hear that you found the service exceptional.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
Jennifer
Collected on:
All of the team at Lucas & Wyllys solicitors in Gorleston were approachable, communicative and effective. From the reception staff through to the professional staff I felt we were employing competent and knowledgeable people.
A representative from Lucas & Wyllys responded to this review on 18 June, 2025:
Thank you for your kind words, Jennifer! We are delighted to hear you felt supported by the whole team in Gorleston. Your feedback means a lot to us.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Peter,
Collected on:
Lucas and Wylls are on the ball easy to follow your Sale/Purchase using their app online would recommend
Amy Church from Lucas & Wyllys responded to this review on 16 June, 2025:
Thank you for your kind review, Peter! We’re so pleased to hear that you found the process easy to follow and that our app helped keep things clear and straightforward. We really appreciate the recommendation!
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
Richard & Sue
Collected on:
We would like to confirm our thanks for the professional and sympathetic instructions we received from Lucas & Wyllys in completing our Lasting Powers of Attorney and joint Wills.
A representative from Lucas & Wyllys responded to this review on 03 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
David & Julia
Collected on:
We have been using Lucas & Wyllys for around 15 years. Nigel has always been friendly and knowledgeable. We would recommend Nigel and Lucas & Wyllys to anyone looking for solicitors.
A representative from Lucas & Wyllys responded to this review on 13 May, 2025:
Thank you so much for your kind words and continued support over the past 15 years. We're delighted to hear that Nigel has consistently provided a friendly and knowledgeable service. Your recommendation means a great deal to us!
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michael
Collected on:
I have found that the staff and solicitors are very accomplished in their efforts and knowledge.
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Matter Type:
Purchase and Sale
HSEQ-360
Collected on:
Rachelle Thomas of this firm recently completed on a sale and purchase matter for us.
The service given by Rachelle was first rate.
Responsive, straightforward and helpful throughout, Rachelle has been a credit to the firm.
No hesitation in returning or reccomending.
Steve Cook.
A representative from Lucas & Wyllys responded to this review on 23 September, 2024:
Thank you for taking the time to leave a review. We are delighted to hear this and hope to work with you again.
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Matter Type:
Purchase and Sale
Paula
Collected on:
Highly recommend. Amy Church and her team were absolutely fantastic in making the process as smooth, easy to understand and clear as possible. Their fees are reasonable and they supported our transaction even when we were in different cities. Property transactions in the UK are complex and confusing for someone that is not familiar with the British property system. .
A representative from Lucas & Wyllys responded to this review on 30 April, 2024:
Thank you Paula, we are delighted to receive this feedback. Thank you for taking the time to leave a review. Wishing you all the best in your new home!
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Matter Type:
Residential Conveyancing
Peter
Collected on:
Great staff and good price given for conveyancing, I saved some money 😊👍
Amy Church from Lucas & Wyllys responded to this review on 15 March, 2024:
Thank you Peter, we are over the moon to hear this. We appreciate you taking the time to leave a review and hope to work with you again.
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Matter Type:
Purchase and Sale
Debbie
Collected on:
Despite a number of unnecessary issues caused by my buyers, which resulted in huge delays, Amy dealt with my sale calmly and was prompt, always chasing to ensure completion did take place. I highly recommend Amy and the Lucas and Wyllys conveyancing team.
A representative from Lucas & Wyllys responded to this review on 18 October, 2023:
Thank you so much for taking the time to leave a review, Debbie. We are delighted to hear about your experience.
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Matter Type:
Residential Conveyancing
Joanne,
Collected on:
Rachelle kept us informed of the progress of our sale and purchase at all times.
A representative from Lucas & Wyllys responded to this review on 13 January, 2025:
Thank you, Joanne, we are delighted to hear this. Thank you for taking the time to leave a review.
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Matter Type:
Residential Conveyancing
Cherry-Anne
Collected on:
I would never recommend Rachelle. Nothing but seaming incompetence
A representative from Lucas & Wyllys responded to this review on 29 November, 2024:
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Matter Type:
Residential Conveyancing
Charlotte Katrina
Collected on:
The only additional feedback I wish to leave is that the phone lines were repeated on to voice mail which was very frustrating at times.
The support and communication we received from Chloe Gibbs throughout was wonderful. Chloe always had time to answer questions, did as she said she would, she was pleasant and professional at all times. In what felt at times a stressful situation she was calm and a credit to your company.
A representative from Lucas & Wyllys responded to this review on 18 November, 2024:
Thank you, Charlotte, for taking the time to leave a review. We are delighted to hear about your experience and will look into the telephone issues you have raised.
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Matter Type:
Residential Conveyancing
Jade
Collected on:
Great service, very approachable, would definitely use your company again
A representative from Lucas & Wyllys responded to this review on 01 October, 2024:
Thank you for your wonderful review! We’re grateful for your support and thrilled to know you had a great experience.
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Matter Type:
Residential Conveyancing
Steven James
Collected on:
The service from Rachelle Thomas has been exemplary.
Proactive, helpful and pragmatic, a genuinely first class service.
A representative from Lucas & Wyllys responded to this review on 16 September, 2024:
Thank you, Steven, we are over the moon to hear this. We appreciate you taking the time to leave a review and hope to work with you again.
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Lucas & Wyllys is authorised & regulated by the Solicitors Regulation Authority SRA no. 00053456 The contact details of the Legal Ombudsman are PO Box 6804, Wolverhampton, WV1 6WG (telephone 0300 555 0333; email: enquiries@legalombudsman.org.uk) Registered with the Financial Conduct Authority as an exempt professional firm. At Lucas & Wyllys we are committed to equality and diversity.
