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Lucas & Wyllys

01493 663124
4.8/5
843 Client Reviews Leave a review

💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 800 client reviews 📱 Client Conveyancing App ⚖️ 195 years and counting 🌳 We plant trees 🏆 Multiple award nominations

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Lucas & Wyllys
Lucas & Wyllys
Lucas & Wyllys
Lucas & Wyllys
Lucas & Wyllys
Lucas & Wyllys

Accreditations

accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

Lucas & Wyllys
have 2 other locations

Unit N8 Blofield Business Centre
Norwich
NR13 4RR

11 Queen Street
Great Yarmouth
NR30 2QP

Unit N8 Blofield Business Centre
Norwich
NR13 4RR

11 Queen Street
Great Yarmouth
NR30 2QP

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Available lawyers at Lucas & Wyllys

Amy Church

4.9 out of 5
(225)
Solicitor

Lauren Poll

4.8 out of 5
(118)
Trainee Legal Executive (non-solicitor)

Nigel Paul Craske

4.9 out of 5
(91)
Solicitor

Rachelle Thomas

4.8 out of 5
(79)
Trainee Legal Executive

Julie Garrod

5.0 out of 5
(75)
Paralegal

Candice Barfield

4.9 out of 5
(18)
Solicitor

Susie Dove

5.0 out of 5
(9)
Paralegal

Emma Benest

5.0 out of 5
(4)
Solicitor

Charlotte Elwell

4.7 out of 5
(3)
Paralegal

Emma Wilkinson

5.0 out of 5
(3)
Paralegal

Millicent Jermy

0.0 out of 5
(0)
Trainee Solicitor

How Lucas & Wyllys Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Lucas & Wyllys on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lucas & Wyllys. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 2%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Lucas & Wyllys performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Lucas & Wyllys compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 9
159th / 4548
Housing & Property
1st / 2
363rd / 4228
Family Law
1st / 8
170th / 3834
Wills, Trusts & Probate
1st / 2
170th / 3483
Commercial Property
1st / 8
224th / 3294
Personal Injury
1st / 5
170th / 2354
Agriculture
1st / 1
92nd / 611

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    749

  • Very Good

    59

  • Average

    15

  • Poor

    6

  • Awful

    14

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
John
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

John

April 25, 2025

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Collected on:

Friendly & Professional

Mr Craske was friendly and professional in advising us and going through the process of writing our Wills.

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Anonymous,
Housing & Property

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Purchase and Sale

Anonymous,

March 21, 2025

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Collected on:

Okay firm

Used for house sale. Had to chase things up a few times with them but generally service okay.

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Tony,
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

Tony,

March 19, 2025

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Collected on:

Will Update

Very business like meeting. All my questions answered positively. Good value

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Julie
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

Julie

March 04, 2025

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Collected on:

Creation of Will

Timely response. All explained carefully.

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Nicola
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

Nicola

February 28, 2025

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Collected on:

Excellent Solicitors

Explain everything clearly and kept us information at all stages.

Nigel was professional and approachable and happy to answer any questions.

I would certainly recommend Lucas & Wyllys to my friends.

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Billy,
Housing & Property

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Residential Conveyancing

Billy,

February 14, 2025

Report to admin

Collected on:

House conveyance

was recommended rachelle and her team for our house sale by a friend the service they supplied was 100% and would recommend them to anyone else to use

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John
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Wills

John

February 14, 2025

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Collected on:

Conduct & Standard of Work

Nigel was efficient and sympathetic to our needs. Explaining everything to our satisfaction.

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John,
Housing & Property

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Purchase and Sale

John,

February 12, 2025

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Collected on:

Professional service

From appointment for our house sale through to completion an efficient professional service at every stage, with advice and help when needed.

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Michelle,
Housing & Property

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Residential Conveyancing

Michelle,

February 09, 2025

Report to admin

Collected on:

So helpful

This firm of solicitors has helped us as a family since 2011 and have always been supportive, professional and kind. Amongst the services they have provided is will writing, power of attorney, managing my father’s estate and two property sales and two purchases. We have been kept informed throughout each process and everything has gone smoothly.

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Anthony,
Housing & Property

Verified review

This review has been left by a verified client who used Lucas & Wyllys Solicitors.

Matter Type:

Residential Conveyancing

Anthony,

February 08, 2025

Report to admin

Collected on:

Good work.

I would like to thank. Rachelle Thomas for the work she did for me. most appreciated went very well.

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Reviews collected from

michael

michael

October 09, 2024

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Collected on:

michael

I have found that the staff and solicitors are very accomplished in their efforts and knowledge.

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HSEQ-360
Housing & Property

Matter Type:

Purchase and Sale

HSEQ-360

September 20, 2024

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Collected on:

HSEQ-360

Rachelle Thomas of this firm recently completed on a sale and purchase matter for us.

The service given by Rachelle was first rate.

Responsive, straightforward and helpful throughout, Rachelle has been a credit to the firm.

No hesitation in returning or reccomending.

Steve Cook.

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Paula
Housing & Property

Matter Type:

Purchase and Sale

Paula

April 30, 2024

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Collected on:

Paula

Highly recommend. Amy Church and her team were absolutely fantastic in making the process as smooth, easy to understand and clear as possible. Their fees are reasonable and they supported our transaction even when we were in different cities. Property transactions in the UK are complex and confusing for someone that is not familiar with the British property system. .

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Peter
Housing & Property

Matter Type:

Residential Conveyancing

Peter

March 14, 2024

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Collected on:

Peter

Great staff and good price given for conveyancing, I saved some money 😊👍

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Debbie
Housing & Property

Matter Type:

Purchase and Sale

Debbie

October 17, 2023

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Collected on:

Debbie

Despite a number of unnecessary issues caused by my buyers, which resulted in huge delays, Amy dealt with my sale calmly and was prompt, always chasing to ensure completion did take place. I highly recommend Amy and the Lucas and Wyllys conveyancing team.

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Reviews collected from

Joanne,
Housing & Property

Matter Type:

Residential Conveyancing

Joanne,

January 11, 2025

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Collected on:

Joanne's experience...

Rachelle kept us informed of the progress of our sale and purchase at all times.

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Cherry-Anne
Housing & Property

Matter Type:

Residential Conveyancing

Cherry-Anne

November 29, 2024

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Collected on:

Cherry-Anne's experience...

I would never recommend Rachelle. Nothing but seaming incompetence

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Charlotte Katrina
Housing & Property

Matter Type:

Residential Conveyancing

Charlotte Katrina

November 15, 2024

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Collected on:

Charlotte Katrina's experience...

The only additional feedback I wish to leave is that the phone lines were repeated on to voice mail which was very frustrating at times.

The support and communication we received from Chloe Gibbs throughout was wonderful. Chloe always had time to answer questions, did as she said she would, she was pleasant and professional at all times. In what felt at times a stressful situation she was calm and a credit to your company.

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Jade
Housing & Property

Matter Type:

Residential Conveyancing

Jade

October 01, 2024

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Collected on:

Jade's experience...

Great service, very approachable, would definitely use your company again

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Steven James
Housing & Property

Matter Type:

Residential Conveyancing

Steven James

September 16, 2024

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Collected on:

Steven James's experience...

The service from Rachelle Thomas has been exemplary.

Proactive, helpful and pragmatic, a genuinely first class service.

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Request a callback Send an email Book an appointment Visit website Mobile app available for your matter Get Conveyancing Quote

Lucas & Wyllys are accredited by

accreditation
accreditation
accreditation
accreditation

About this branch

Description

Lucas & Wyllys is authorised & regulated by the Solicitors Regulation Authority SRA no. 00053456 The contact details of the Legal Ombudsman are PO Box 6804, Wolverhampton, WV1 6WG (telephone 0300 555 0333; email: enquiries@legalombudsman.org.uk) Registered with the Financial Conduct Authority as an exempt professional firm. At Lucas & Wyllys we are committed to equality and diversity.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Annulment
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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