Anonymous
This review was submitted by a verified client of Flg Ltd.
Child access case
I originally made contact with Lucy by way of Advice Now, an independent, not for profit website run by the charity, Law for Life. During our first meeting I provided her with details of my child access problem. Lucy listened patiently to my concerns, giving me time to explain the particulars of my issue. She asked me various questions, explained how the firm’s fees were structured and clearly described what the next steps would be. Over the course of the next 18 months Lucy worked with me at my own pace, liaising with my ex partner’s solicitor as well as attending court with me on 2 separate occasions. While I found the court appearances stressful, Lucy’s supportive and measured approach during both of these gave me confidence and enabled me to remain calm under pressure. I would not hesitate to recommend Lucy’s legal services. I found her to be professional, empathetic and good value for money.
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A representative from Flg Ltd responded to this review
Thank you for your wonderful feedback! We're so glad to hear that Lucy went above and beyond to help you. It's great to know she provided excellent service and was a pleasure to work with. We truly appreciate your kind words and would be happy to assist you again if needed! Kind regards FLG