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Amadou
One of the best solicitors I have dealt with everything was easy and they settled my case quick
A representative from Easthams Solicitors Ltd responded to this review on 11 June, 2024
Dear Amadou, Thank you for your kind words! We're thrilled to hear that your experience with us was easy and efficient. Best regards, Easthams Solicitors Ltd
Was this review helpful? Yes
Personal injury
Was kept informed throughout the process,clear and honest advice throughout the claim, approachable to ask any questions I wasn't sure about.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 29 May, 2025
Thank you for your feedback, Christopher. We're glad you felt informed, supported, and comfortable throughout the process.
Was this review helpful? Yes
RTA compensation claim
I would like to say that I have had a very smooth and stress free experience with Easthams. Rachel Gallagher has been amazing through out and has answered any questions I needed to ask and helped me through the process of my claim. I would highly recommend using this company.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 27 May, 2025
Thank you for sharing your positive experience, Laura. We're delighted to hear Rachel provided amazing support and helped make your claim process smooth and stress-free. Your recommendation means a lot to us!
Was this review helpful? Yes
Great service
Absolutely flawless service from start to finish.
Thanks
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 22 April, 2025
Hi John. Thank you for your kind words! We’re thrilled to hear that you had a flawless experience with us. It was a pleasure assisting you, and we’re always here if you need further support in the future.
Was this review helpful? Yes
Professional service
I would highly recommend Easthams solicitors. From start to finish they have kept me informed every step of the way. Everything was explained to me and kept me updated on the progress of my claim. Very efficient service and extremely happy with the outcome .
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 07 April, 2025
Thank you for your lovely feedback, Samantha. We're glad you felt informed and supported throughout—great to hear you're happy with the outcome.
Was this review helpful? Yes
Exceptional Legal Support with a Successful Outcome
I had the pleasure of working with Rachel Gallagher and her team on my personal injury case, and I cannot recommend their services highly enough. From the very beginning, they demonstrated exceptional professionalism, patience, and dedication.
Although my case took nearly three years to resolve, Rachel and her team remained supportive and communicative throughout, ensuring that I was well-informed at every stage. Their expertise and commitment ultimately led to a successful outcome in court, which was a testament to their hard work and attention to detail.
I truly appreciate the smooth handling of my case and the confidence they instilled in me during what was a challenging time. If you are looking for a solicitor who is both compassionate and highly skilled, I wholeheartedly recommend Rachel Gallagher.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 28 March, 2025
Thank you, Nooshin! We're so glad to hear that Rachel and the team provided exceptional support throughout your case. Your kind words and recommendation mean a great deal, and we're thrilled that the hard work and dedication led to a successful outcome for you!
Was this review helpful? Yes
Excellent service
So grateful and happy with my settlement of £3000 I would 100% recommend! Great solicitors to work alongside, kept me in the loop constantly on what was going on with my case. I want to thank you for all of your efforts during the negotiations. I am so glad that I came to experts!
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 21 February, 2025
Thank you for your kind words, Mia. We're thrilled to hear you're happy with the outcome and the service you received from Rachel. It was a pleasure working with you!
Was this review helpful? Yes
Lack of communication and knowledge.
In my experience with Easthams Solicitors Limited, and specifically Rachel, I encountered several issues that left me dissatisfied. Communication was poor, and I often had to chase for updates. When responses did come, they sometimes felt passive-aggressive, which only made the process more frustrating.
One of the biggest concerns was the lack of clarity around fees. Even the solicitor themselves seemed confused at times and had to chase up details about the costs. At one point, I was advised it would take 28 days to clarify, which left me in an uncertain position.
There also appeared to be a level of laziness in handling my case. I frequently had to follow up on matters that I felt should have been proactively addressed. When I sought advice on appealing a decision, there was no follow-up, leaving me feeling unsupported.
Based on my personal experience, I would not recommend Easthams Solicitors Limited. If you value clear communication, transparency, and proactive legal support, I would suggest looking elsewhere.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 10 February, 2025
Hi Shamela. Thank you for your feedback. We're sorry to hear that you feel you had a negative experience with our firm. At Easthams Solicitors Limited, we strive to provide clear communication, transparency, and proactive support. Your concerns are important to us, and we take them seriously as we continuously work to improve our services. If you would like to discuss your experience further, please feel free to reach out to us directly at info@easthams.co.uk so we can address your concerns.
Was this review helpful? Yes
Highly recommended
Very helpful all the way through,
Clear instructions and very informative when ever asked.
Always willing to help me along the process
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 09 January, 2025
Thank you for your kind feedback, Ash! We’re thrilled to hear that Rachel could provide clear instructions and be helpful throughout the process. It was a pleasure assisting you, and we appreciate your trust in us!
Was this review helpful? Yes
Car crash claim
Rachel has been absolutely amazing keeping me informed all the way through the process.
Couldn’t have been any better and they’ve represented me perfectly.
I won’t use any other solicitor now!
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 09 January, 2025
Thank you for your fantastic feedback, Tamsyn! We’re thrilled to hear Rachel provided such excellent support and representation throughout the process. Your loyalty means so much to us!
Was this review helpful? Yes
Professional Service
Used Easthams after being involved in an accident that was not my fault. I was kept informed throughout the legal process in a timely and professional manner. Rachel answered all my questions and helped to deliver a fair level of compensation.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 21 October, 2024
Thank you for your feedback Poppy! We are glad to hear that Rachel kept you informed and provided professional support throughout your legal process. It’s great to know she helped you achieve a fair level of compensation. We appreciate your trust in us!
Was this review helpful? Yes