Rhian Whiting

Accepting new clients via ReviewSolicitors

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 28871

  • Based in Cardiff, South Glamorgan
  • Licensed for 27 years

Accepting new clients via ReviewSolicitors

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 28871

  • Based in Cardiff, South Glamorgan
  • Licensed for 27 years

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1.0
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Communication 1.0/5
Initial Impressions 2.0/5
Approachability 1.0/5
Documentation Accuracy 1.0/5
Legal Knowledge 1.0/5
Value for money 1.0/5
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  • English
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6 Park Place, Cardiff, South Glamorgan, CF10 3RS

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1.0 /5 1 Reviews
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Steve

Complaints Manager silent for over 8 weeks – breaking their own policy Review:

Rhian Whiting She acknowledged my complaint on 16 December with “bear with me and I will respond fully when I am able to do so”. The firm’s own complaints policy promises a final response within 8 weeks. That deadline expired on 10 February 2026. It is now March – no response, no update, no final decision. If the Complaints Manager can ignore their own 8-week policy for over 8 weeks, what does that say about the firm’s standards? This follows 70+ days delay in probate payment after ID verification on 30 September 2025, ignored SARs, and misleading statements about insurance. Complaints live with SRA and Legal Ombudsman. Avoid for probate or any matter requiring reliable service.

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