Aynsley Baxter

Client Care specialist

Accepting new clients via ReviewSolicitors

Aynsley joined the firm in September 2023 as a Client Care Specialist. She has worked in Sales and customer service for over 15 years since graduating from university with a business degree. Her most recent role was selling new build homes. She enjoys listening to clients’ wants and needs and arranging the best fit for them. Aynsley is ambitious, hardworking, and trustworthy, and she can put clients at ease during what can be stressful situations.

  • Regulated by: The Law Society of Scotland

  • Based in Glasgow
  • Licensed for 2 years

Accepting new clients via ReviewSolicitors

Aynsley joined the firm in September 2023 as a Client Care Specialist. She has worked in Sales and customer service for over 15 years since graduating from university with a business degree. Her most recent role was selling new build homes. She enjoys listening to clients’ wants and needs and arranging the best fit for them. Aynsley is ambitious, hardworking, and trustworthy, and she can put clients at ease during what can be stressful situations.

  • Regulated by: The Law Society of Scotland

  • Based in Glasgow
  • Licensed for 2 years

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Aynsley Baxter

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4.9
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.6/5
Expertise

Experience

  • Scullion LAW

    Client Care specialist

    Until Present

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:00
Saturday (Closed)
Sunday (Closed)

220 St Vincent Street, ., G2 5SG

Reviews

4.9 /5 8 Reviews
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Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Introduction to Firm

Friendly, attentive with quick and clear responses on initial query. Excellent follow up and guided through processes of POA Glad we have made the move to your firm!

Legal experts tagged in
this review

from Scullion LAW

Thank you for your positive feedback. We’re pleased to hear you found our team friendly, attentive and responsive, and that our guidance through the Power of Attorney process was clear and helpful. It’s great to know you’re happy with your decision to move to our firm. If you need any further assistance or have any questions as matters progress, please don’t hesitate to get in touch.

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Ben Brown

Verified
Wills, Trusts & Probate

Initial instruction for a will

Aynsley was extremely efficient and clear in the initial arrangements we needed to make for our will. She was also very understanding when we needed to delay the process due to some difficult family circumstances. I spoke to her on the phone regarding this and her manner was professional, understanding and sympathetic. She was then also able to arrange an online meeting with a solicitor at extremely short notice - excellent customer service.

Legal experts tagged in
this review

from Scullion LAW

Hi Ben, Thank you for your positive review. We're pleased to hear that Aynsley made the initial arrangements for your will efficiently and communicated clearly throughout.

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Jenny

Verified
Wills, Trusts & Probate

Really positive experience

We contacted Scullion for help making our wills. Aynsley was our first point of contact and she was really helpful. She was extremely clear lettting us know what we had to do, answered all of our questions promptly and helped guide us through the process really well. We were quite slow in replying to emails and organising the consultation and we really appreciated the reminders and Aynsley's flexibility in getting it all done. Thank you!

Legal experts tagged in
this review

from Scullion LAW

Hi Jenny, Thank you for your kind review. I’m pleased to hear that Aynsley and the team made the wills process clear, responsive and straightforward for you. We appreciate your patience during the email exchange and are glad our reminders and flexibility helped. If you need any further assistance with your estate planning or have questions in future, please don’t hesitate to get in touch. Thank you again for recommending our services.

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Alexis Fleming

Verified
Wills, Trusts & Probate

Arranging new Will and Power of Attorney

Aynsley has been very accommodating and helpful in arranging my meeting to finalise my new Will and POA. She gently nudged me for payment when there was a misunderstanding on my end that it had been paid, when it had not! She got the ball rolling within minutes of me asking Scullion to help me with my new Will and she was helpful and professional throughout. It will be a big weight off of my mind to have my new Will and POA in place, and I am grateful to Aynsley for helping me to start the process.

Legal experts tagged in
this review

Scullion LAW

Dear Alexis, Thank you very much for your 5-star review. We’re delighted to hear that Aynsley was accommodating, helpful, and professional throughout the process of arranging your new Will and Power of Attorney. It’s great to know her support helped make everything feel straightforward and put your mind at ease. Your kind feedback is greatly appreciated, and we’re very pleased to have been able to assist you.

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Susan

Verified
Wills, Trusts & Probate

Starting the process of drawing up a Power of Attorney

The service received so far has been very professional, efficient and friendly. We have also found the service to be easy to use and up to date, allowing most of the information to be entered online and a video call has been offered as opposed to having to go to the office (which is not convenient for all). We are very happy with everything and cannot suggest any room for improvement. Thank you team!

Legal experts tagged in
this review

Scullion LAW

Thank you, Susan. We’re thrilled to hear you found our service professional, efficient, and convenient. Your feedback means a lot!

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