Robert Jacks
Miss and Hit
I've had a personal injury case dealt with by Bond Turner. As with all things like this it's going to take time and the ideal is for the solicitors to deal with it in a timely, efficient, clear and sympathetically. This matter was dealt with by three handlers, the first one was adequate, the second one poor and the final one for the majority of the case was Samuel Johnson who I think was exemplary. I don't like giving bad reviews really but the second handler was unsypmathetic, pushy and basically didn't progress the case on my behalf and seemed a law to himself. In comparison, once he left I had a call with Samuel and a barrister soon after and from there things have proceeded in a diligent and professional matter and I have no complaints.
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A representative from Bond Turner responded to this review
Hi Robert, Thank you for your review, the positive feedback means a lot to us. We are so pleased to hear you found Samuel's assistance helpful and we would like to thank you for keeping faith in us for the duration of your claim. We will certainly share your kind words with Samuel and we hope you will be very pleased with the settlement our team secured for you. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again should you ever require our services in the future. Kind regards Simon Murphy Bond Turner
