0151 236 3737
We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.
Also known as - Been Let Down
Bond Turner Limited
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bond Turner Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bond Turner Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bond Turner Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bond Turner Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bond Turner Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bond Turner Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bond Turner Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Kevin
Collected on:
Bond and turner represented my housing disrepair with A2 Dominion, I was compensated £1000 which was paid to Bond and Turner for the disrepair. Bond and Turner charged £892 and sent me a cheque of £108 which I didn't bother to cash it and also my apartment hasn't been fixed yet. I still have damp and mould in my room
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Bethany
Collected on:
I was lied to too from the beginning, I was told 25% commission they will take from my pay out. Oh no it’s 50% plus an extra fee
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sean
Collected on:
Helen Neville handled this claim with great professionalism and kindness. Helen kept us updated throughout the process and was extremely helpful, prompt and reliable. All the staff involved we so friendly and approachable and nothing was to much trouble when we needed guidance. We would have no hesitation in recommending Helen and her team to others in similar situations.
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AHY
Collected on:
Firstly where to I start I don’t know, don’t have much knowledge about how the law works, I’m the witness for one of their Clint, they took witness information from me over the phone, also they said if any need for attented to the court, can I do it? I said yes because that incident happened in front me. That phone conversation was long time ago, finally the court hearing is 06/09/2024 on Friday at 10am, they told me transport will be provided also any lose of earning I’ll have to submitted on court hearing day, I was like ok, it was London to Manchester return job, I even told them can they pick me up from my sons school at 9am that lady said, it has to be earlier then that because of traffic and you will have to talk with their Clint representative, I said ok, in my mind if my wife can’t take my son to school then will skip on this day, because I have 2 other toddler at home.
Now I have been waiting since 8am from morning no one came to pick up, I was calling their landline and WhatsApp, suddenly one text came on my WhatsApp which is they settled the case one day before, now the question is if they have WhatsApp connection with the Clint or witnessed why they didn’t let them know?!!! You don’t have to attend. I called them over the phone they were trying to established so much things like they were doing hearing court over the phone, before I even said the compensation word they said we are sorry we can’t pay the compensation. Imagine law farm like this, where is the professionalism. And they asking so much tax return XYZ, over the phone for not to pay the compensation. I don’t understand all of this Law and XYZ if I knew then I would hire you as an employee and I would be boss for my own Law farm, but employees like you i wouldn’t hire because you are disgraceful for any law farms. People have planned so much things on the latter it says whole one day, before the weekend I would clear much of my other works that I didn’t booked it for your court hearing. It’s shame that you treat Clint and their witnesses like the way your farm wanted. I hope your farm pay back badly, even if you become a bankrupt. I have 3 children. I will tell them never ever work or become solicitors or lawyers. Because too much story you will have to make up. And it’s not healthy for human life for few thousands,
And my compensation it’s not made up story like your protocol book. It’s 100% Crystal.
clear.
Note: watch they may came up with return reviews, smiler story but it will be according to their protocol. And they attachment with email like please email or call us for further discussion. Discussion has been done and you fail to do so.
Few evidence. Shame shame shame #BondTurner law firm
Also I’m not so good at my English grammar while writing.
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nick
Collected on:
Helen Neville from Bond Turner was brilliant..she handled my claim professionally and was very helpfull all the way through my case which took quite a while to be settled..overall i was delighted with the outcome and with Bond Turner aswell..
Date of experience: 08 February 2024
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John
Collected on:
Vw emissions claim expected a larger amount of cash than actually received. Bond turner took a vast majority of the claim and paid me a very small few hundred. Very disappointed.
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Bud
Collected on:
Pocketed approx 75% of my VW payout, avoid is my advice. At least Turpin had the decency to wear a mask.
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Mark
Collected on:
3000 pounds I was told I could be offered for compensation, then advised take the settlement as it best deal I could get at 1000 pounds then proceed to offer me only 203 pounds. avoid this crook firm
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Laurence
Collected on:
Very poor result for me and very good for Bond Tuner, perhaps unsurprisingly, as they are the law professionals here, very slippery fish to deal. I do have some compensation which I probably would not have achieved on my own but with another company I would probably achieved a better result.
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Adeel
Collected on:
been over 6 months with them but only got calls from them to provide my personal banking details or i would have to pay bond turner over 15K pounds. Good luck calling them. never been able to speak with my case handler, no updates whatsoever. Just waist of time. worst decision to go with them. Avoid them and go with someone local firm. better
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Dave
Collected on:
Having read many reviews on Bond Turner, I had mixed feelings going into a medical negligence claim with them 2 years ago, some positive, but also some quite negative, so I didn't really know what to expect? However, from the beginning, I was put in touch with Sarm, who worked with me to attain all relevant information, he was there every step of the way, always approachable & prompt in answering my emails & calls. He has an air of quiet confidence about him & keeps a high level of communication going, which is essential in such cases. If you go into a medical negligence claim, thinking its gonna be plain sailing? your gonna be very mistaken, its a long hard slog & can actually be detrimental to your mental well being, depending on the circumstances of your case. 2 years of frustration & anguish, resulted in many outbursts along the way, but my near meltdowns didn't phase Sarm However, always a true professional, always supportive, he helped me stay positive & look at the bigger picture. Did I get the figure I wanted? No, but that wasn't down to Bond Turner, that was down to our wonderful government's law changes & red tape. What I did get, was figure that helped me start again & more importantly I got Justice & closure. I would highly recommend Bond Turner & if your really lucky, you might just get Sarm, he's the man 🙏🙏🙏
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kayla
Collected on:
I wouldn't bother my case worker ignores me and doesn't understand disabilities a year in and nothing has been done. Find another company.
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TavernCreative
Collected on:
Great service, thank you
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Nandisen
Collected on:
It's taken over 7 months to resolve my claim — an unacceptable delay. Despite multiple calls and emails, communication has been nearly nonexistent. The assigned agent rarely responds, and every time I call, I’m told they are "on lunch." Emails go unanswered, and there’s been a complete lack of follow-up or courtesy calls.
To make matters worse, I’ve just been informed that my funds were transferred to the wrong account, which is both shocking and deeply frustrating. This kind of negligence is unacceptable.
I strongly advise others to avoid using their services — this has been a stressful and unprofessional ordeal from start to finish.
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Leanne
Collected on:
Very confident to put my faith in your hands
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We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic sexual, physical & psychiatric abuse, Credit Hire and Road Traffic Accidents. Unlike many other law firms, we provide access to internal and external support services to our clients to ensure they receive access to justice and the rehabilitation they need to make a full recovery. This includes; Interpreters, Accident locus experts, Barristers, Doctors, Access to A&E providers, Post-accident assistance, physiotherapy, and accountancy services.
