Claire Burnell

Legal Director - Solicitor

Accepting new clients via ReviewSolicitors

I am an Associate Solicitor within the Personal injury department at Higgs LLP and have over 26 years’ experience in the legal profession with more than 24 years’ experience of handling serious injury claims. I have extensive experience of handling a wide range of personal injury claims, typically including complex injury, cross/multi-jurisdictional and other unusual or technical claims. I have considerable experience in dealing with serious, catastrophic and fatal injury claims. Throughout my career, I have developed a niche practice for accidents involving the Motor Insurers’ Bureau (‘MIB’) claims against uninsured and untraced drivers; and also for injuries suffered whilst abroad, handling claims internationally, typically from package holidays and works accidents. I focus on achieving both significant high level settlement awards and working to secure early access to rehabilitation in order to assist my clients in achieving the best possible recovery following what often are life changing injuries.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 273443

  • Based in Brierley Hill, West Midlands
  • Licensed for 25 years

Accepting new clients via ReviewSolicitors

I am an Associate Solicitor within the Personal injury department at Higgs LLP and have over 26 years’ experience in the legal profession with more than 24 years’ experience of handling serious injury claims. I have extensive experience of handling a wide range of personal injury claims, typically including complex injury, cross/multi-jurisdictional and other unusual or technical claims. I have considerable experience in dealing with serious, catastrophic and fatal injury claims. Throughout my career, I have developed a niche practice for accidents involving the Motor Insurers’ Bureau (‘MIB’) claims against uninsured and untraced drivers; and also for injuries suffered whilst abroad, handling claims internationally, typically from package holidays and works accidents. I focus on achieving both significant high level settlement awards and working to secure early access to rehabilitation in order to assist my clients in achieving the best possible recovery following what often are life changing injuries.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 273443

  • Based in Brierley Hill, West Midlands
  • Licensed for 25 years

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5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5
Expertise

Experience

  • Higgs LLP

    Legal Director - Solicitor

    July 1999 - Present 27 years

Languages spoken

  • English

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, DY5 1LX

Reviews

5.0 /5 17 Reviews
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Profile image of M Chamber

M Chamber

Verified
Personal Injury

Excellent support and advice following major injuries

Following a car v pedestrian major accident in march 2025 . I was recommended Higgs LLP. Claire Burnell a solicitor for the company visited me in hospital and offered her professional services. She spent time explaining what she could do and how the claim would be dealt with. I have had regular contact with her over the last sixteen months and always found her to be clear concise helpful and kind .

Solicitors tagged in
this review

from Higgs LLP

Thank you so much for taking the time to share your journey. Recovering from a major accident is incredibly challenging, and we are so glad Claire could support you from the very beginning of your recovery. We pride ourselves on guiding our clients through every step of the process, and I will be sure to pass your kind words on to her.

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David

Verified
Personal Injury

Compensation following an accident at work.

Throughout the experience, I found that Claire was friendly and professional at all times. She kept us up to date and well informed. She was on hand to answer any questions we had; with replies that were always honest and professional. She guided us well throughout the whole process, providing excellent support and advice. Alongside this, she also seeked professional help to aid my recovery, whilst also considering what my future may look like. I felt my best interests were always at the forefront of everything Claire did for my case.

Solicitors tagged in
this review

from Higgs LLP

Thank you for the fantastic review, David! We are so pleased to hear that Claire provided such friendly, honest, and professional guidance throughout your case. It is wonderful to know she kept you well informed and always put your best interests first especially by securing professional help for your recovery and looking out for your future. Thank you for sharing your experience and your kind words!

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G

First Class Service

I wholeheartedly recommend Claire Burnell. Claire did an amaizing job in representing my insurance claim. Claire went above and beyond to ensure that we received the best possible outcome, from the bottom of my heart I am so grateful for her services and professionalism.

Solicitors tagged in
this review

Higgs LLP

Thank you for your kind words. We're thrilled Claire could provide exceptional support and achieve the best possible outcome for your insurance claim.

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Profile image of Subina Tamang

Subina Tamang

Verified
Personal Injury

Injury claim

I am incredibly grateful to Claire Burnell for their outstanding work on my personal injury claim. Their consistent communication and clear advice made a stressful situation much easier to navigate. They truly believed in my case and told me not to give up, which gave me immense confidence. Every step of the way, I felt informed and supported. Thanks to their skill and determination, the outcome was even better than I had hoped for, significantly surpassing the initial offer from the opposing side. I highly recommend them!

Solicitors tagged in
this review

Higgs LLP

Dear Subina, Thank you for your kind words. I’m so glad Claire's clear communication, support, and determination made a difference in your personal injury claim. It’s wonderful to hear the outcome exceeded your expectations. Best regards, Higgs

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Profile image of Liz

Liz

Verified
Personal Injury

Personal injury claim

I can honestly say no one has ever fought harder for me but not only that Claire was very supportive of me as I went through a hard time and I never felt she was uninterested or didn’t have time for my concerns. All her emails explained every steps by step of the procedure. I would highly recommend her.

Solicitors tagged in
this review

Higgs LLP

Thank you so much for your kind words, Liz. We’re thrilled to hear that Claire was able to support you so effectively and that you felt genuinely cared for throughout the process. Clear communication and being there for our clients is always our priority, and we’re so glad it made a difference for you. We truly appreciate your recommendation, and we’ll be sure to pass your feedback along to Claire. If you need any further assistance, we’re always here to help.

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Other Reviews

Profile image of Jan Woodhall

Jan Woodhall

Personal Injury

Jan Woodhall

They were very professional and Claire Burnell was very kind and helpful. Highly recommend them!

Solicitors tagged in
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A representative from Higgs LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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