Margaret
This review was submitted by a verified client of Higgs LLP.
Efficient and professional.
Excellent service with great communication and efficient results.
Legal experts tagged in
this review
Global House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG
Accepting new clients
Global House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG
Regulated by:
The Solicitors Regulation Authority
Regulator ID:
See availability
Expertise
Costs
In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
The rankings below show the areas of expertise that Shrewsbury offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
The rankings below show the areas of expertise that Shrewsbury offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Global House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG
What clients say about Shrewsbury
Clients praise the firm for corporate, M&A and transactional expertise, personal injury, clinical negligence, conveyancing, estate and deputyship, and dispute resolution. Reviewers value clear, pragmatic and commercially focused legal advice, strong drafting and case management, responsiveness and efficiency under tight deadlines. The firm is described as compassionate, supportive and empathetic, with approachable, patient staff who explain matters plainly, calm under pressure and attentive to clients’ needs. Clients highlight dedication, attention to detail, persistence and a personal, reassuring service that makes complex or stressful processes easier to manage.
No results found. Remove a filter or clear all filters to see more reviews.
What clients say about Shrewsbury
Clients praise the firm for corporate, M&A and transactional expertise, personal injury, clinical negligence, conveyancing, estate and deputyship, and dispute resolution. Reviewers value clear, pragmatic and commercially focused legal advice, strong drafting and case management, responsiveness and efficiency under tight deadlines. The firm is described as compassionate, supportive and empathetic, with approachable, patient staff who explain matters plainly, calm under pressure and attentive to clients’ needs. Clients highlight dedication, attention to detail, persistence and a personal, reassuring service that makes complex or stressful processes easier to manage.
This review was submitted by a verified client of Higgs LLP.
Excellent service with great communication and efficient results.
Legal experts tagged in
this review
This review was submitted by a verified client of Higgs LLP.
Excellent service!! I would definitely recommended Higgs, who dealt with my personal injury claim after my road traffic accident (hit & run, unknown driver) Simon Stanfield (my solicitor) and his legal assistant Alison Rowlands are both super friendly, professional, very helpful, and both communicated fantastically with me during my claim. I was always kept in the loop of where my case was at, as the Motor Insurance bureau (MIB) are not the most responsive, but Simon & Alison constantly updated me of where my claim was at, or what step I needed to take next. If I need any future claims or advice I would 100% definitely return to this firm for help. Thank you so much Simon, Alison and Higgs.
This review was submitted by a verified client of Higgs LLP.
I cannot thank Simon Stanfield enough for the support, guidance, and professionalism he showed throughout my case. From our very first conversation, he made me feel reassured and confident that I was in capable hands. What stood out most was not only his legal expertise but also his genuine care and understanding during a difficult and stressful time. Simon was always approachable, patient, and willing to take the time to explain everything clearly. He kept me informed throughout the process, responded promptly to any concerns, and made what was an overwhelming experience easier to manage. His dedication, attention to detail, and commitment to achieving the best possible outcome never went unnoticed. I am truly grateful for all of his hard work and support. I would wholeheartedly recommend Simon to anyone looking for a solicitor who is not only highly skilled and professional but also compassionate and genuinely invested in helping his clients.
Solicitors tagged in
this review
Dear Chloe. Thank you for your thoughtful feedback. We’re really pleased to hear about your positive experience with Simon. It’s great to know he was able to provide both strong legal support and reassurance during what sounds like a very difficult time. We’re especially glad his communication, patience, and care helped make the process more manageable for you. Your kind recommendation is very much appreciated.
From start to finish Emily was always on hand to give usable and sensible advice. I received reassuring support and guidance throughout.
Solicitors tagged in
this review
Thank you for your kind feedback. We’re pleased to hear that Emily was able to provide clear, practical advice and reassuring support throughout your matter. It’s great to know you felt well guided from start to finish, and we really appreciate you taking the time to share your experience.
This review was submitted by a verified client of Higgs LLP.
This was our first MBO, and it was a steep learning curve. Higgs helped guide us through the legal side of the process and were available when we needed clarity or reassurance. They produced strong documentation and helped us protect our position as founders. We found the whole team answered all our questions in a way we could understand, turned documentation around quickly and kept us upto date with where we were in the process.
Thank you for your positive feedback. We’re pleased to hear that Damian, Jamie and Richard were able to guide you through your first MBO and provide clear advice and reassurance throughout the process. It’s good to know the team supported you in producing strong documentation, responded promptly, and kept you well informed at each stage.
Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation
Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.
Very honest and straightforward advice and support. Super efficient
Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.
Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.
Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.
I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.
Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.
Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.
Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.
Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.
Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.