Chris Whyles
This review was submitted by a verified client of Lincs Law Limited.
Refreshing over-delivery during initial consult
Online reviews are not my thing but sometimes, we are compelled to shout from the rooftops. I left a message with the practise asking if Sally would mind giving me a call when next free, not really expecting to hear back until much later in the day. Sally returned my call within the hour and asked how she could help. After a brief to and fro of pertinent question posing and answering, Sally summarised the options available to me and made a number of suggestions for avenues that I could pursue and also how to do so. Sally promised me that once she had finished her client meeting, she would send me an email outlining everything that we discussed during our 20 minute phone call and provide relevant links to enable me to progress my case. My case was such that there were initial elements that I could achieve myself, without legal representation, and Sally was very transparent on this issue. If things didn't go to plan then she would be happy to act for me during subsequent phases but this was not necessary at this early stage. The long and very detailed email arrived within a couple of hours, as promised. Such a refreshing experience and a better, more shiny example of how a legal professional should behave would be very hard to find. Thank you, Sally. What a lady!
Solicitors tagged in
this review
Sally Hubbard
Thank you so much for taking the time to post your review. I was very happy to have helped.