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A client
Jo Reader was amazing with our conveyancing. So efficient and great communications. Would highly recommend and wouldn't want anyone else to do our conveyancing in the future. Thank you!
A representative from Clifton Ingram LLP responded to this review on 04 March, 2024
Thank you for your kind words! We're thrilled to hear that Jo provided amazing service for your conveyancing needs. We appreciate your recommendation and look forward to assisting you in the future. Best regards, Clifton Ingram LLP
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Excellent house sale process
Used Clifton Ingram to sell our house, they were professional from start to finish and kept us informed through the whole process.
The sale was not without issues further down the chain, but Clifton Ingram navigated us through the challenges and were always on hand with quick responses to our questions and always gave measured impartial advice.
We have also used Clifton Ingram for a sale of land and to purchase a house for our daughter, we have never had any problems, highly recommended.
Solicitor named in this review: Joanne Reader
A representative from Clifton Ingram LLP responded to this review on 25 April, 2024
Thank you Andy & Claire for your kind words and recommendation. We're glad Joanne provided you with professional service and support throughout your house sale and other transactions. Best Regards, Clifton Ingram LLP
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Auction sale
Jo Reader dealt with the legal process for the auction sale of my late mother’s house. She was very professional and efficient. Always responded to emails very promptly which was much appreciated. I would highly recommend her.
Solicitor named in this review: Joanne Reader
A representative from Clifton Ingram LLP responded to this review on 25 March, 2024
Dear Ruth, Thank you for your kind words. Jo takes pride in providing professional and efficient service to our clients. We appreciate your recommendation and are glad we could assist you during this time. Best regards, Clifton Ingram LLP
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Marvellous service
From Lesley & Peter
Jo Reader dealt with our anticipated property sale, and the issues after our potential buyers withdrew.
She was always glad to help and nothing was too much trouble.
Jo always kept us up to date with issues that arose, never left us wondering what was going on, and dealt with them very smoothly and efficiently.
Jo is a great communicator, always came back with answers to questions very quickly, and was always good at meeting deadlines. She was excellent in chasing up queries and willing to go the extra mile.
Jo was always friendly and cheerful, and made you feel a valued client, as has been the case on the numerous occasions we have worked with her before.
We thank Jo very much for dealing with our case so professionally, and looking after us so well.
We highly recommend Jo and Clifton Ingram.
Solicitor named in this review: Joanne Reader
A representative from Clifton Ingram LLP responded to this review on 20 October, 2023
Lesley and Peter, thank you for your glowing review of Jo and your experience with Clifton Ingram. It's clear that Jo went above and beyond in handling your property sale and the issues that arose. Her dedication, great communication, and willingness to meet deadlines made a significant impact on your experience. We're delighted to hear that Jo's friendly and cheerful demeanor made you feel valued as clients. We greatly appreciate your recommendation and thank you for your continued trust in Jo and Clifton Ingram. If you ever need assistance in the future, please don't hesitate to reach out.
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Excellent
We’ve dealt with Jo Reader from Clifton Ingram on two separate occasions now. Fast, efficient and pleasant are words that best describe both experiences. Jo was very friendly and went out of her way to help us get things done. I would highly recommend Jo and the Clifton Ingram team.
Solicitor named in this review: Joanne Reader
A representative from Clifton Ingram LLP responded to this review on 25 September, 2023
Thank you, Michael, for your kind words and for choosing Clifton Ingram. We are pleased to know that Jo has been able to provide fast and efficient service. Your recommendation means a lot to us. All the best, Clifton Ingram.
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Amazing Jo Reader
Thank you Jo for a thoroughly professional and human interaction to sell and buy my properties. Efficient and speedy responses made the process stress free and very straightforward. Highly recommended
Solicitor named in this review: Joanne Reader
A representative from Clifton Ingram LLP responded to this review on 11 September, 2023
You are very welcome, Ruth. We are delighted to hear that Jo provided you with professional and efficient service throughout your property transactions. Thank you for the recommendation. All the best, Clifton Ingram.
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Legal work re property being auctioned
I instructed First For Auctions to sell my flat. This is a very successful company which operates on very tight and demanding deadlines and requires an extensive amount of paper work to provide prospective bidders with a legal pack relating to the property being auctioned.
Because of the slow pace at which my family solicitor worked, I asked First For Auctions if they could recommend a solicitor. Jo Reader of Clifton Ingram was highly recommended as they had worked extensively with her and had absolute confidence in her professional ability to handle the related legal and extensive paper work within tight time frames.
I contacted Jo Reader, via email, and asked if she would be prepared to handle the legal work. As an added complication I informed her that the auction would be at the end of the month which immediately created an incredibly tight deadline. Jo response was immediate and positive.
Jo’s work included the preparation of a seller’s legal pack, and involved liaising with the auction company and completing their paper work. Additionally, Jo had to liaise with the property’s service management company (to obtain historical data relating to costs and services provided and undertaken etc) and the company responsible for collecting the ground rent (for historical data re ground rent). Jo also proof read, and commented, where appropriate, on the many forms I had to complete as the property owner. The legal fees represented unequalled value for money. There were no hidden fees and absolutely no small print. Every detail of the legal process and their related fees, was explained in detail with absolute clarity before I instructed her to undertake the work. The final, itemised, invoice, was as expected.
I regularly communicated with Jo, on many occasions several times a day, during which she responded asap often within minutes. Her messages were always precise, with clarity, courteous and professional. At all times, I felt Jo was very happy to receive my messages. Jo made me feel highly valued and respected. Indeed, the attention I received often made me feel as though I was her only client. I felt she was absolutely committed to representing me.
As a result of Jo’s incredible professionalism, I now no longer use my long time family solicitor but direct all my legal work through Clifton Ingram.
Legal aspects in life have always caused me a degree of anxiety and worry just because they deal with legal issues, including fees and the legal process, in the mine field of related paper work. That feeling has now been dispelled thanks to Jo. She has given me total confidence in facing future legal issues and that really is one massive worry off my mind. Jo, you are a credit to your company and I am truly grateful to you. You worked incredibly hard under pressure and you made me feel valued. The sale of my property was a complete, stress free success.
Solicitor named in this review: Joanne Reader
A representative from Clifton Ingram LLP responded to this review on 27 July, 2023
Thank you for the wonderfully detailed review! We're thrilled that our team, especially Jo, provided you with excellent service and support throughout the auction process. Your satisfaction and confidence in our services mean a lot to us. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your trust in us. Best regards, Clifton Ingram.
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Conveyance services
The team at Clifford Ingram did an amazing job as we had a particularly difficult buyer and associated solicitor. Lots of hurdles and work to get things completed but brilliant job I have to say thanks to Joanne and all the rest of the department who assisted me
Solicitor named in this review: Joanne Reader
A representative from Clifton Ingram LLP responded to this review on 10 February, 2023
Hi Eric, thank you for your excellent review. We are so pleased that you were happy with the Conveyancing service Joanne & the team provided. We appreciate your feedback and hope to work with you again in the future. Best Wishes, the team at Clifton Ingram Solicitors.
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