Anonymous
This review was submitted by a verified client of Hutchinson Thomas.
Got there in the end
The overall outcome was satisfactory, but a painfully slow experience in getting there. Multiple solicitors, meant my case was forgotten about in the handovers. Ran out of time and had to settle as the time limit had expired. Adam took on my case and pulled out all the stops to get to a reasonable conclusion, but the previous solicitor was a bad experience, she left and moved on, to leave Adam to pick up the pieces on a case out of its time limit. Although Paul was leading this case, it was handed over to one of his assistants to take on, Paul and Adam were extremely helpful and professional, but generally the original solicitor massively took her eye off the ball. Paul and Adam helped me through a difficult and painful time with respect and courtesy. My comments reflect the original solicitor who let me down, not Paul or Adam. Regards