Alannah Jones

I would highly recomend Balfour & Manson solicitors to deal with a claim. All I can say is from start to finish my dealings with Alannah & Iona were dealt with in a in a professional and timely manner , never a delay in getting back to me . A huge thank you in settling my claim.

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Alannah Jones

Iona Campbell

Ann Logan and Alannah Jones of Balfour & Manson were my principal points of contact over the 3 years of my case prior to its successful resolution. Alannah was the Senior Solicitor responsible through most of the case for its day to day management. Ann as the Partner was, however, always closely involved and fully informed about the progress of the case and due to other circumstances took overall direct responsibility in the concluding phase of the case. This survey asks that I click the relevant factors that describe the firm as represented by Alannah and Ann, such as professionalism, honesty, knowledge etc. I have clicked every one of these factors as I can honestly say that throughout the 3 years of my case there was never an instance when I was left questioning ANY aspect of Ann or Alannah's work. Both were the epitome of professionalism, be it in their advice, their knowledge, communication or any aspect of their engagement with me. Possibly the one omission from the factors listed in the survey is CARING. Perhaps it's more relevant in cases of medical negligence that the client's experiences that brought them to seeking legal redress are understood at a more emotional level. Ann and Alannah showed many times in their interactions with me that they cared. I could ask any question and I would receive a complete and expansive answer that clearly demonstrated their desire to ensure that I understood matters and they would always make sure to allay my worries. At the latter stages of the case when Ann was directly responsible for all matters, her expertise was clear to see - calm, thorough, assured, thoughtful, rigorous. In summary, one word describes my experience with Balfour & Manson - Outstanding. Sincere thanks to Ann and Alannah.

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Alannah Jones

Ann Logan

From the very start of my case everyone I dealt with was very friendly and helpful, showing empathy with me as it was very emotional going over the details of the case. Ann was lovely when I meet her and put me at ease, Alannah always kept me up to date with everything with the case and answered all my questions and queries, everyone of the team where fantastic and am truly grateful for all their help.

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Alannah Jones

Ann Logan

I had a great experience with Balfour and Mason. Both Ann and Alannah were amazing throughout the process. They were very empathetic and professional during all of our meetings and phone calls. A big bonus for me was being able to complete all communication virtually which greatly reduced disruption to my normal life in an already stressful period of time. They also kept me up to date throughout the process at regular intervals. The case took awhile to progress due to delays with the other company but they concluded the case with great efficiency and with a very satisfactory outcome.

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Alannah Jones

Ann Logan

I wish to thank Balfour + Manson LLP team for delivering an exceptional experience in dealing with my case. The support provided and communication were the best possible. I have no hesitation in recommending your services.

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Alannah Jones

Adelle Walker