Balfour + Manson LLP

I honestly can’t thank the team enough for everything they did throughout my case. From the very beginning, the communication was excellent, and I was always kept informed about what was happening. They took the time to listen to me, my concerns, and my views, and I always felt that my voice mattered. I never felt pressured into making decisions, and they made sure my wishes were put forward and respected throughout the process. My solicitor Alannah, took over my case part way through, which I was understandably a little anxious about, but she was absolutely brilliant! She quickly got to know my case, called me for a chat as soon as she started and made me feel completely at ease. She showed genuine compassion, kindness and understanding during what was an incredibly difficult and emotional time for me. I always felt listened to, supported, and reassured, and she never made me feel like I was just another case. Anytime i needed to ask anything or give my views on anything Alannah was so quick to respond, with such detail and guidance. I felt so listened to and understood. The whole team were professional, approachable and responsive, and I always knew I could contact them if I had any questions or worries. Their dedication and support made a very stressful experience much easier to get through. I am incredibly grateful for all of their hard work and wouldn’t hesitate to recommend them to anyone looking for solicitors who are not only highly knowledgeable but who genuinely care about their clients. Thank you all so much for everything you have done for me!!

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Alannah Jones

We had a good experience with this firm. Communication was good and work was timely. We were kept up to date at every stage.

Miss Iona is an extremely helpful, sympathetic, and brilliant lawyer. She handled my case with exceptional professionalism while also being incredibly understanding and supportive throughout the process. Her communication was absolutely excellent, and she kept me informed every step of the way. I cannot recommend her enough to anyone looking for a knowledgeable, compassionate, and dedicated solicitor. Thank you so much, Miss Iona, for all your help!

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Iona Campbell

From start to finish, Olivia and Peter were exceptional. Their kindness, empathy, and genuine care made an emotionally difficult process feel manageable and far less traumatic. They supported both the legal journey and the emotional one, always attuned to how I was feeling and what I needed. Their interpersonal skills were so human, warm, and reassuring that working with them felt like being part of a strong, steady team. We worked incredibly well together, and their guidance made every step clearer and less overwhelming. I would highly recommend them to anyone looking for not only an excellent solicitor, but a compassionate ally during a challenging time.

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Peter Littlefair

Olivia Dent

As a retired member of staff, I expected a good standard of service and it did not disappoint. Very approachable and friendly.

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Jordan Hay

Forida was extremely patient with me. She explained the process and the complexity of my wishes and incorporated what I wanted into my Will.

Excellent Will writing service. Forida Begum was incredibly helpful, knowledgeable and clear. I highly recommend her.

So on 9/12/25 contacted Balfour & mason spoke to colin Lamont about my situation I’ll call u tomorrow as I’ll need to speak to someone more superior well no phone call were now into Jan 2026 this company just wastes ur time have the screenshots just in case avoid no one gives a dam shows what they think about potential customers avoid

We used Balfour and Manson for the sale and purchase of our home, and we worked with Adeeb from the beginning and he was fantastic. Comms were great, he clearly explained everything and answered our many questions. We would highly recommend this firm, and if you can work with Adeeb - an added bonus!

Absolute pinnacle of unprofessionalism. Waited three weeks after engagement to tell us that they were overextended, and they no longer would be representing us for the purchase of a home. The roof inspector they chose was on holiday for the entire length of time between calling them and today, they did not share reports as they received them, and were impossible to contact for any reason. Not a call back, no questions answered, nothing. And halfway through, passed off to a new person without a word, no notice of who I was supposed to contact for anything (as if I could).