Frances
Absolutely great
Thompsons were amazing in dealing with my claim from the Criminal Injuries Compensation Authority, I could never have achieved my settlement without them. My solicitor, Emma, gave me such good advice and kept in touch in such a sensitive and kind manner that I felt able to carry on and go to appeal when CICA's first offer was the minimum amount available. The appeal resulted in a substantial amount of compensation for lifelong trauma which had led to me living in much reduced circumstances. The settlement will provide me with a much-needed cushion for my approaching old age and I am very grateful to the firm. I recommend them highly.
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A representative from Thompsons responded to this review
Thank you so much for your incredibly kind and thoughtful feedback. We’re truly sorry for what you’ve been through, but we’re very pleased that Emma was able to support you with care, sensitivity and clear advice throughout your claim. It’s especially encouraging to hear that you felt able to continue to appeal the initial decision and that this resulted in a significantly improved outcome for you. We’re glad the settlement will provide some reassurance and support for the future. Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to Emma. If you ever need any assistance in the future, we’re here to help.