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Thompsons has been recognised as one of the Times Best Law Firms 2022. Votes were submitted by 4,500 UK lawyers (none of whom could vote for their own firm) and Thompsons Solicitors in Scotland has been recognised as a specialist law firm within the fields of personal injury law, employment law, group litigation, and as the pre-eminent firm in Scotland for Public Inquiry work, among other notable claims and campaigns. Read more...
Also known as - Thompsons Scotland LLP
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompsons.
Millar C
Collected on:
From start to finish great service, kept informed on what was happening all the time by emails and even better follow up calls. I couldn't fault anything Robert & staff carried out for me.
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Verified review
This review has been left by a verified client who used Thompsons.
Donald Riggs
Collected on:
Professional service , kept informed , happy with the outcome
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Peter
Collected on:
I found Robert to be excellent and very professional. He offered advice when required and kept me informed along the way.
A representative from Thompsons responded to this review on 07 January, 2025:
Thank you for taking the time to share your feedback. We’re so pleased to hear that you found Robert’s support excellent and professional. Keeping clients informed and offering clear advice are key priorities for us, and it’s wonderful to know that Robert met your expectations. Should you ever need assistance in the future, we’d be more than happy to help. Thank you once again for your kind words.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Anonymous
Collected on:
I am delighted with the outcome of my case. Robert took care of everything whilst ensuring I was kept up to date along the way. I would highly recommend Robert to anyone needing legal help. Thank you for your assistance during an incredibly stressful period of my life.
A representative from Thompsons responded to this review on 07 January, 2025:
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you’re happy with the outcome of your case and that Robert was able to provide you with the support and communication you needed during such a stressful time. Your recommendation means the world to us, and it’s wonderful to know we could help make a challenging period a little easier for you. Please don’t hesitate to reach out if you ever need assistance in the future. Wishing you all the very best.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Tina Stephens
Collected on:
The process, through UNISON’s support, though a lengthy one, was very thorough. Robert (& team) have been brilliant in keeping me up to date all the way through the process. I would highly recommend them.
A representative from Thompsons responded to this review on 07 January, 2025:
Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that you found the process thorough and that Robert and the team were able to keep you well-informed throughout. While we understand that personal injury claims can sometimes take time, our priority is always to ensure every case is handled with the utmost care and attention to detail. Should you need any assistance in the future, please don't hesitate to reach out. Wishing you all the best moving forward. Regards Thompsons Solicitors Scotland.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Gary Todd
Collected on:
From the start to the end of my case Robert and the whole team were absolutely incredible, very professional, forthcoming and guided me through every aspect of the case. They kept me updated at all times which helped me feel at ease throughout.
Could not recommend them all enough.
A representative from Thompsons responded to this review on 06 December, 2024:
Thank you for your wonderful review. We're delighted to hear that Robert and the team provided professional and supportive guidance throughout your case. Keeping our clients informed and at ease is always a priority, and we're so glad we were able to achieve that for you. Your recommendation means a great deal to us, and if you ever need assistance in the future, don’t hesitate to reach out. Thank you for choosing Thompsons Solicitors.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Cycling Accident
Anonymous
Collected on:
Excellent service and guidance by the team. Thorough due diligence conducted and industry leading expert witnesses engaged.
A representative from Thompsons responded to this review on 06 December, 2024:
Thank you for your kind review! We're thrilled to hear that you were pleased with your decision to choose Thompsons over the insurance-appointed solicitors. Providing excellent service, thorough guidance, and engaging top-tier expert witnesses are at the heart of what we do. If you ever need assistance again, we're here to help. Thank you for trusting us with your case.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Miss Mackay
Collected on:
To find myself in a very difficult position, Thompsons were professional and nothing less than exemplary throughout the legal process. I was treated respectfully, with integrity and as a person and not just another statistic.
A representative from Thompsons responded to this review on 18 November, 2024:
Thank you for your thoughtful review! We’re truly pleased to hear that you felt supported and respected throughout the legal process. At Thompsons, we’re committed to treating every client as an individual, with professionalism and integrity, and it’s rewarding to know that we met your expectations. If you ever need assistance in the future, we’re here to help.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Anonymous
Collected on:
Would highly recommend Robert Cranston and his team at Thompsons solicitors. Nothing was ever a problem and Robert got the outcome we hoped for. Was kept in the loop the whole way through my case from phone calls, video calls and emails. Thank you.
A representative from Thompsons responded to this review on 18 November, 2024:
Thank you so much for your fantastic review! We’re thrilled to hear that Robert Cranston and his team provided you with the support and communication you needed throughout your case. Achieving the outcome you hoped for is always our goal, and we’re delighted we could deliver that for you. If you ever need assistance again, we’re here to help.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Amanda
Collected on:
Natalie was very supportive and informative from taking on my case to it being finalised.
Clear communication, advice and regular contact.
A representative from Thompsons responded to this review on 05 November, 2024:
Thank you for your kind review! We’re delighted to hear that Nathalie provided you with the support, clear communication, and guidance you needed throughout your case. Keeping our clients informed and supported at every step is a top priority for us, and we’re glad to know you had a positive experience. We appreciate your recommendation and are here if you need us again in the future.
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Matter Type:
No Win No Fee
James
Collected on:
Been verry impressed with the service provided. Fast reliable and always happy to answer any questions that I had about the hole proses
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Matter Type:
Personal Injury Law
Linda
Collected on:
I couldn't have been more satisfied with the company. I was a but wary as I hadn't used Solicitors for the purpose before but Nathalue was brilliant. Explained everything in depth, contact was good and I wouldn't hesitate to use them
A representative from Thompsons responded to this review on 06 August, 2024:
Thank you so much for your kind review. We are thrilled to hear that you couldn’t have been more satisfied with the service you received. We understand that navigating legal matters for the first time can be daunting, so it’s wonderful to know that Nathalie was able to put your mind at ease and guide you through the process. We’re particularly pleased to hear that the communication was clear and consistent, as we strive to keep our clients well-informed at every step. Your willingness to recommend and use our services again in the future is the highest compliment we could receive. Thank you for choosing Thompsons Solicitors Scotland. Should you need any assistance in the future, please don't hesitate to reach out. We’re always here to help. Regards Thompsons Solicitors Scotland.
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Laila
Collected on:
Oops, accidentally said this place never contacted me again after first call, that was NOT this place.
This place actually did reply to my email pretty quickly to say sorry to hear about my situation but that unfortunately it wasn't something they deal with.
So I don't really have any proper experience with them but at least them got back to me and seemed nice so giving 5 stars based on that :)
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gary
Collected on:
Excellent they have been helping me out so much
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Marion
Collected on:
Hi I recently used these people namely Allan calderwood and he was excellent kept me up to date every step of the way and got me a decent settlement it was Edinburgh office I used thank you very much Allan from Maryann in Dundee
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Thompsons is an award-winning firm of accident injury and employment law solicitors. We are confident that our team will be able to answer all your queries, provide care and understanding of your circumstances, and, most importantly, help you receive the compensation that you deserve. As a firm, we are proud to say that we only represent individuals, victims of accidents and those suffering occupational illnesses for example, and this is what sets us apart from many other firms. We have a passion for justice and a commitment to our clients that is second to none, and this commitment is demonstrated through the following: We put your interests, and those of your family and loved ones, at the heart of all we do. Our friendly contact centre staff’s first concern will be to find out how you are, and whether we can offer any help, advice or reassurance; we can come and see you at home, in hospital or arrange transport to our offices; we can put you in touch with a wide range of medical professionals, at no cost and with no obligation; we campaign for victims and work with MSPs and MPs to change the law where it fails our clients; we always represent victims, never insurance companies or big businesses. Above all, we always seek to recover the maximum compensation that you are entitled to. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.
We are best known for our expertise in personal injury claims and are one of the leading firms of accident injury lawyers in the country. Our teams of accident lawyers cover the full range of compensation claims, large or small, straightforward or of the utmost complexity. We win more than 90% of our court cases and obtain over £1 million compensation weekly for our clients. We have offices in Glasgow, Edinburgh, Dundee, Peebles, Galashiels and Dumfries and, through our sister company, branches throughout England and Wales. BROAD EXPERTISE But our expertise extends beyond accident claims. We also specialise in employment law, and our solicitors and solicitor advocates have extensive experience in resolving employment disputes of all types. We never represent insurers or big business: we always act for the underdog – the accident victim or worker. Nor do we limit ourselves to dealing with the law as it is - we actively campaign to make the law better, seeking reforms that will help workers, accident victims and their families.
