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Thompsons has been recognised as one of the Times Best Law Firms 2022. Votes were submitted by 4,500 UK lawyers (none of whom could vote for their own firm) and Thompsons Solicitors in Scotland has been recognised as a specialist law firm within the fields of personal injury law, employment law, group litigation, and as the pre-eminent firm in Scotland for Public Inquiry work, among other notable claims and campaigns. Read more...
Also known as - Thompsons Solicitors Scotland.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Ian Macleod
Collected on:
Thompsons Solicitors provided a very professional, friendly and efficient service .
Robert my solicitor, and his team were excellent to deal with .
Always kept informed and advised from start to finish.
Thank you
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Alan
Collected on:
I am very happy with the experience having Jodie Roberson as my solicitor and would highly recommend Thompsons solicitors to anyone in my situation.
A representative from Thompsons responded to this review on 25 July, 2024:
Thank you so much for your kind words and for sharing your positive experience with Jodie Robertson at Thompsons Solicitors. We are thrilled to hear that you are happy with the service provided and that Jodie met your expectations. Your recommendation means a lot to us, and we are grateful for your trust and confidence in our firm. Should you or anyone you know need legal assistance in the future, please don't hesitate to reach out. We are always here to help.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Carys
Collected on:
Jodie worked hard to get the best possible outcome
A representative from Thompsons responded to this review on 22 July, 2024:
Thank you for sharing your positive experience with Jodie Robertson at Thompsons Scotland regarding your compensation claim. We are thrilled to hear that Jodie worked diligently to secure the best possible outcome for you. Your feedback is greatly appreciated and serves as a testament to Jodie's dedication and hard work. We are always here to assist you with any future legal needs and appreciate your trust in our services.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Eileen
Collected on:
I found her very helpful explained everything thoroughly Gave me plenty of time to think things through
A representative from Thompsons responded to this review on 22 July, 2024:
Thank you for sharing your positive experience with Jodie Robertson. We are thrilled to hear that Jodie was very helpful and thorough in explaining everything to you. At Thompsons Solicitors Scotland, we strive to ensure our clients feel supported and well-informed, and it's great to know that Jodie provided you with ample time to consider your options. Your feedback is greatly appreciated, and we are here to assist you with any future legal needs.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Elaine Doogan
Collected on:
Robert Cranston at Thompsons Solicitors was a pleasure to deal with. Right from the start communication was clear, with Robert explaining the process of my claim and the likely prospect of success. Contact was often done direct with Robert, which was great, however, when it was done through Thompsons secretaries they were always polite, courteous, friendly, professional and above all, they listened. I was updated regularly on each step of my case and communication was good with clear advice.
I would reccomend Robert Cranston and Thompsons Solicitors and would use them again.
A representative from Thompsons responded to this review on 16 July, 2024:
Hi Elaine. Thank you for your feedback. We're thrilled to hear that Robert and his team provided an excellent service, keeping you informed and offering professional advice throughout the process. We're glad you were satisfied with the service provided by Thompsons.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Peter Fenwick
Collected on:
Robert was excellent, kept me informed, offered professional advice and what to expect. Can not fault any part of the process.
A representative from Thompsons responded to this review on 15 July, 2024:
Hi Peter. Thank you for your feedback. We're thrilled to hear that Robert provided excellent service, keeping you informed and offering professional advice throughout the process. We strive to ensure a seamless experience for our clients, and we're glad you were satisfied with every aspect of working with us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Anonymous
Collected on:
I went to Thompson Solicitors for a personal injury claim, and this was the best decision I ever made, They were professional, told me from the start, it would take time, as they needed to gain all legal knowledge / rights for this claim. They kept me updated throughout, easy to understand.
Brilliant team work, even direct contact with my lawyer (Robert) throughout, which made it Honest and a Pleasure to deal with. I would use again if needed.
I would definitely recommend this Company to anyone.
A representative from Thompsons responded to this review on 15 July, 2024:
Thank you for your wonderful feedback. We're pleased to hear that Robert and the team provided professional and transparent service throughout your personal injury claim. Your recommendation means a lot to us, and we look forward to assisting you again if needed. Best Regards, Thompsons
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Anonymous
Collected on:
Very competent at what they do. Keep you well informed and go above and beyond. Thank You
A representative from Thompsons responded to this review on 11 July, 2024:
Thank you for your positive feedback. We're pleased to hear that you found Stewart's service competent and informative during your personal injury claim. We strive to go above and beyond for our clients. Your appreciation means a lot to us. Best Regards, Thompsons
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Gill kerr
Collected on:
Smooth and painless experience. My solicitor was approachable, professional, empathetic, helpful and knowlegable. And he got me a much better result than I anticipated Would definately recommend.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Gill kerr
Collected on:
Professional, respectful, empathetic, and very knowlegable. My claim was smooth and got a better result than I expected. Would definately recommend Mr Cranston for representation.
A representative from Thompsons responded to this review on 08 July, 2024:
Dear Gill, Thank you for your review. We're delighted to hear about your positive experience with Mr. Cranston. Your recommendation means a lot to us. Best regards, Thompsons
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Laila
Collected on:
Oops, accidentally said this place never contacted me again after first call, that was NOT this place.
This place actually did reply to my email pretty quickly to say sorry to hear about my situation but that unfortunately it wasn't something they deal with.
So I don't really have any proper experience with them but at least them got back to me and seemed nice so giving 5 stars based on that :)
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gary
Collected on:
Excellent they have been helping me out so much
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Marion
Collected on:
Hi I recently used these people namely Allan calderwood and he was excellent kept me up to date every step of the way and got me a decent settlement it was Edinburgh office I used thank you very much Allan from Maryann in Dundee
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JAIME
Collected on:
Im having a very good service here,they are keeping me informed about the process and explaining me about everything
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Leanne
Collected on:
Great communication, kept me informed every step of the way and fast turnaround. Definitely
recommend for an easy no hassle professional service.
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Thompsons is an award-winning firm of accident injury and employment law solicitors. We are confident that our team will be able to answer all your queries, provide care and understanding of your circumstances, and, most importantly, help you receive the compensation that you deserve. As a firm, we are proud to say that we only represent individuals, victims of accidents and those suffering occupational illnesses for example, and this is what sets us apart from many other firms. We have a passion for justice and a commitment to our clients that is second to none, and this commitment is demonstrated through the following: We put your interests, and those of your family and loved ones, at the heart of all we do. Our friendly contact centre staff’s first concern will be to find out how you are, and whether we can offer any help, advice or reassurance; we can come and see you at home, in hospital or arrange transport to our offices; we can put you in touch with a wide range of medical professionals, at no cost and with no obligation; we campaign for victims and work with MSPs and MPs to change the law where it fails our clients; we always represent victims, never insurance companies or big businesses. Above all, we always seek to recover the maximum compensation that you are entitled to. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.
We are best known for our expertise in personal injury claims and are one of the leading firms of accident injury lawyers in the country. Our teams of accident lawyers cover the full range of compensation claims, large or small, straightforward or of the utmost complexity. We win more than 90% of our court cases and obtain over £1 million compensation weekly for our clients. We have offices in Glasgow, Edinburgh, Dundee, Peebles, Galashiels and Dumfries and, through our sister company, branches throughout England and Wales. BROAD EXPERTISE But our expertise extends beyond accident claims. We also specialise in employment law, and our solicitors and solicitor advocates have extensive experience in resolving employment disputes of all types. We never represent insurers or big business: we always act for the underdog – the accident victim or worker. Nor do we limit ourselves to dealing with the law as it is - we actively campaign to make the law better, seeking reforms that will help workers, accident victims and their families.
