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Thompsons has been recognised as one of the Times Best Law Firms 2022. Votes were submitted by 4,500 UK lawyers (none of whom could vote for their own firm) and Thompsons Solicitors in Scotland has been recognised as a specialist law firm within the fields of personal injury law, employment law, group litigation, and as the pre-eminent firm in Scotland for Public Inquiry work, among other notable claims and campaigns. Read more...
Also known as - Thompsons Scotland LLP
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Jorge silva
Collected on:
Excellent explanation of my case and very good advice
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Adrian
Collected on:
I had an accident at work, I broke a finger at the warehouse using a faulty piece of equipment. I knew I was due compensation but my employer didn’t see it that way. I got in touch with Thompsons Solicitors and described the whole case. Soon afterwards, I got a call from Stewart and we had a long, honest conversation. He explained to me what my options were and what needed to be done. I had never been in such a situation before, and I wasn’t sure what to do, but Stewart was very supportive and he helped me understand the whole process. He was in touch with me all the time and informed me about any developments along the way. I trusted his advice and I was right to do so because I finally got the compensation, which wouldn’t have happened if I had tried to clime it on my own, without Stewart’s help, knowledge and expertise. I am very happy with the service and I would recommend Thompsons Solicitors, and Stewart White in particular, to anybody who has had an accident at work and who doesn’t know what to do about it.
A representative from Thompsons responded to this review on 26 September, 2024:
Thank you for your detailed review! We're so glad Stewart was able to support and guide you through the process and secure a positive outcome. Your recommendation is much appreciated.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Thomas
Collected on:
This was my first experience in doing this and jodie with her experience got my work to pay for private helth care with an operation and physio to speed up my recovery to which I'm very grateful for as I'd probably still be waiting on that and she kept me upto date with the progress of my claim
A representative from Thompsons responded to this review on 17 September, 2024:
Thank you for your kind words, Thomas. We're glad Jodie could assist in securing private healthcare for your recovery and keep you updated throughout the process. Wishing you a speedy recovery, Thompsons.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Ruth
Collected on:
The work and support where amazing always kept me up dated with every step of the way for my claim
A representative from Thompsons responded to this review on 12 September, 2024:
Thank you, Ruth, for your wonderful feedback! We're thrilled to hear that Jodie provided you with amazing support and kept you informed throughout the process. Your satisfaction is our top priority, and we're glad Jodie was able to make your experience a positive one. If you ever need assistance again, we're here for you. Thank you for choosing us!
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Colin
Collected on:
Nathalie was excellent and I couldn’t have asked for more from Thompsons.
A representative from Thompsons responded to this review on 30 August, 2024:
Dear Colin, Thank you for your feedback. We’re thrilled to hear Nathalie exceeded your expectations. We appreciate your trust in Thompsons. Best regards, Thompsons
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Doug Davidson
Collected on:
From start of case to receiving settlement Robert was very approachable and honest throughout
I’m sure my case proved to be a challenge for all involved but got the outcome I feel I deserved due to Robert and Thompsons commitment throughout
A representative from Thompsons responded to this review on 30 August, 2024:
Dear Doug, Thank you for your kind words. We're glad Robert's approach and commitment helped achieve the outcome you deserved. It was a pleasure to assist you. Best regards, Thompsons
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Matter Type:
Personal Injury Law
mj
Collected on:
Professionals from start to finish ,great and fast communication. I recommend this company 100 percent. Big thanks
A representative from Thompsons responded to this review on 27 August, 2024:
Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with Nicola and our team. Providing professional and efficient service is always our top priority, and it’s wonderful to know that we met your expectations. Your recommendation means a lot to us, and we’re grateful for your trust. We’ll be sure to pass on your thanks to Nicola and everyone involved.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Matthew Weir
Collected on:
Robert Cranston and his team were very helpful and providing me with clarity and support throughout the whole process. I wasn't sure at first on the process and was anxious as never been in a position like that before. Robert eased fears and was extremely helpful from beginning to end. Thank you
A representative from Thompsons responded to this review on 23 August, 2024:
Dear Matthew, Thank you for your kind review. We're glad to hear that Robert and his team provided clarity and support, easing your fears throughout the personal injury process. Best regards, Thompsons
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Verified review
This review has been left by a verified client who used Thompsons.
Mary Tod
Collected on:
Robert Cranston of Thmson solicitors was approachable, helpful, professional and gave great advice. The service was provided thro my union membership. The service provided by Robert was first class. He kept in good contact to provide updates. Overall extremely satisfied
A representative from Thompsons responded to this review on 22 August, 2024:
Thank you, Mary, for your thoughtful review. We are delighted to hear that Robert Cranston provided you with professional and first-class service. Your satisfaction is our priority, and we appreciate your feedback.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Penny Thompson
Collected on:
Robert and his team have provided really great support and guidance over what has been an almost 5 year process. Having never been in this situation before I wouldn’t have known what to expect or what was reasonable but I have had support each step of the way. Should I have to go through something like this again I would hope to be allocated the same team. Thank you!
A representative from Thompsons responded to this review on 12 August, 2024:
Thank you for your feedback, Penny. We’re delighted to hear that Robert and his team provided excellent support and guidance throughout your extended process. Your satisfaction is important to us.
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Matter Type:
No Win No Fee
James
Collected on:
Been verry impressed with the service provided. Fast reliable and always happy to answer any questions that I had about the hole proses
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Matter Type:
Personal Injury Law
Linda
Collected on:
I couldn't have been more satisfied with the company. I was a but wary as I hadn't used Solicitors for the purpose before but Nathalue was brilliant. Explained everything in depth, contact was good and I wouldn't hesitate to use them
A representative from Thompsons responded to this review on 06 August, 2024:
Thank you so much for your kind review. We are thrilled to hear that you couldn’t have been more satisfied with the service you received. We understand that navigating legal matters for the first time can be daunting, so it’s wonderful to know that Nathalie was able to put your mind at ease and guide you through the process. We’re particularly pleased to hear that the communication was clear and consistent, as we strive to keep our clients well-informed at every step. Your willingness to recommend and use our services again in the future is the highest compliment we could receive. Thank you for choosing Thompsons Solicitors Scotland. Should you need any assistance in the future, please don't hesitate to reach out. We’re always here to help. Regards Thompsons Solicitors Scotland.
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Laila
Collected on:
Oops, accidentally said this place never contacted me again after first call, that was NOT this place.
This place actually did reply to my email pretty quickly to say sorry to hear about my situation but that unfortunately it wasn't something they deal with.
So I don't really have any proper experience with them but at least them got back to me and seemed nice so giving 5 stars based on that :)
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gary
Collected on:
Excellent they have been helping me out so much
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Marion
Collected on:
Hi I recently used these people namely Allan calderwood and he was excellent kept me up to date every step of the way and got me a decent settlement it was Edinburgh office I used thank you very much Allan from Maryann in Dundee
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Thompsons is an award-winning firm of accident injury and employment law solicitors. We are confident that our team will be able to answer all your queries, provide care and understanding of your circumstances, and, most importantly, help you receive the compensation that you deserve. As a firm, we are proud to say that we only represent individuals, victims of accidents and those suffering occupational illnesses for example, and this is what sets us apart from many other firms. We have a passion for justice and a commitment to our clients that is second to none, and this commitment is demonstrated through the following: We put your interests, and those of your family and loved ones, at the heart of all we do. Our friendly contact centre staff’s first concern will be to find out how you are, and whether we can offer any help, advice or reassurance; we can come and see you at home, in hospital or arrange transport to our offices; we can put you in touch with a wide range of medical professionals, at no cost and with no obligation; we campaign for victims and work with MSPs and MPs to change the law where it fails our clients; we always represent victims, never insurance companies or big businesses. Above all, we always seek to recover the maximum compensation that you are entitled to. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.
We are best known for our expertise in personal injury claims and are one of the leading firms of accident injury lawyers in the country. Our teams of accident lawyers cover the full range of compensation claims, large or small, straightforward or of the utmost complexity. We win more than 90% of our court cases and obtain over £1 million compensation weekly for our clients. We have offices in Glasgow, Edinburgh, Dundee, Peebles, Galashiels and Dumfries and, through our sister company, branches throughout England and Wales. BROAD EXPERTISE But our expertise extends beyond accident claims. We also specialise in employment law, and our solicitors and solicitor advocates have extensive experience in resolving employment disputes of all types. We never represent insurers or big business: we always act for the underdog – the accident victim or worker. Nor do we limit ourselves to dealing with the law as it is - we actively campaign to make the law better, seeking reforms that will help workers, accident victims and their families.
