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Thompsons

01387 216776

4.9/5
2143 Client Reviews Leave a review

We are an award-winning firm of solicitors and accident lawyers with a passion for justice. We are best known for our expertise in personal injury claims, we are one of the leading firms of accident injury and employment lawyers in the country. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries. Read more...

Also known as - Thompsons Scotland LLP

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Thompsons
Thompsons
Thompsons
Thompsons
Thompsons

Accreditations

accreditation
accreditation

Other locations

Other locations

Thompsons
have 4 other locations

84 Channel Street
Galashiels
TD1 1BD

4 Whitehall Crescent
Dundee
DD1 4AU

70 Wellington Street
Glasgow
G2 6UA

Greenside, 12 Blenheim Place
Edinburgh
EH7 5JH

84 Channel Street
Galashiels
TD1 1BD

4 Whitehall Crescent
Dundee
DD1 4AU

70 Wellington Street
Glasgow
G2 6UA

Greenside, 12 Blenheim Place
Edinburgh
EH7 5JH

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Available lawyers at Thompsons

Claire Campbell

4.9 out of 5
(23)
Solicitor

Anne Marie Harbison

5.0 out of 5
(9)
Senior Paralegal

Cameron Irvine

5.0 out of 5
(7)
Trainee Solicitor

Hannah Bennett

5.0 out of 5
(4)
Partner

Aidan Rooney

5.0 out of 5
(1)
Trainee Solicitor

Alix Stewart

5.0 out of 5
(1)
Trainee Solicitor

Aisha Aamir

0.0 out of 5
(0)
Trainee Solicitor

Caitlyn Thomas

0.0 out of 5
(0)
Trainee Solicitor

Campbell Beck

0.0 out of 5
(0)
Trainee Solicitor

Catriona MacBean

0.0 out of 5
(0)
Trainee Solicitor

Charlotte Murray

0.0 out of 5
(0)
Trainee Solicitor

Christopher Ballam

0.0 out of 5
(0)
Trainee Solicitor

Claire Hynd

0.0 out of 5
(0)
Solicitor

Claire McPherson

0.0 out of 5
(0)
Legal Assistant

Katlyn Adamson

0.0 out of 5
(0)
Trainee Solicitor

How Thompsons Compares

Value for money

!

Limited data.

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 100%
Overpriced 0%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 1
131st / 4500
Company & Commercial
1st / 1
159th / 4282
Wills, Trusts & Probate
1st / 2
180th / 3468
Employment
1st / 1
203rd / 3056
Personal Injury
1st / 1
13th / 2339
Clinical Negligence
1st / 1
23rd / 940

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1943

  • Very Good

    109

  • Average

    19

  • Poor

    12

  • Awful

    59

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Rosemary
Personal Injury

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Accident At Work

Rosemary

February 11, 2025

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Collected on:

First class service and care

My experience was one of understanding, professionalism, caring and someone working hard for the very best outcome for my case, Thats exactly what she got me. Very grateful

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Anonymous
Personal Injury

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

No Win No Fee

Anonymous

October 10, 2024

Report to admin

Collected on:

Claim for compensation

I found Hannah Bennett a very helpful person that is passionate about her job and her clients she made everything so simple and easy and fought the corner like it was her own thanks again hannah !

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Andrew
Personal Injury

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Personal Injury Law

Andrew

September 19, 2024

Report to admin

Collected on:

Always informed

Hannah from the very start kept me informed and up to date on every part of the process right through to the very end. I have no hesitation in recommending her or her colleagues and Thompsons. I cannot express my thanks enough.

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Jo
Personal Injury

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Accidents In Public Places

Jo

July 07, 2025

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Collected on:

Fantastic experience

This review is for a different branch.

I recently had a case settled by Robert and his team. The case went on for three years and throughout that time I was kept fully up to date with proceedings. Overall the service I received was highly professional and Robert was always happy to answer any questions I had. I am very grateful for the work he put into my case (which was rejected by another firm). Highly recommend.

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Alan

Verified review

This review has been left by a verified client who used Thompsons.

Alan

July 04, 2025

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Collected on:

Claim

This review is for a different branch.

I had a very pleasant experience with Thompsons Solicitors as they were very thorough and professional and kept me up to date regarding everything that was happening with my claim. An excellent company to deal with.

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Rhys
Personal Injury

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

No Win No Fee

Rhys

July 01, 2025

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Collected on:

Excellent Communication and Professional Service

This review is for a different branch.

Jennifer was extremely professional and friendly throughout the handling of our case. She was caring and understanding in regards to the emotional difficulties faced by my parents and me and made things much easier for us by always keeping on top of communication and explaining things to us in a clear and easy to understand way.

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Wendy
Personal Injury

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

No Win No Fee

Wendy

June 30, 2025

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Collected on:

Personal, yet professional service

This review is for a different branch.

Jennifer Wallace was very efficient and most importantly very caring in the service provided to me. Jennifer responded promptly and explained everything regarding my case in an easy to understand manner. I felt I could contact Jennifer with any questions I had and nothing was too much trouble.

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Bruce tulloch
Personal Injury

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Accident At Work

Bruce tulloch

June 20, 2025

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Collected on:

Accident at work

This review is for a different branch.

Absolutely fantastic from start to finish and some much help and caring . And understanding.

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Tom
Personal Injury

Matter Type:

Car Accident

Tom

June 19, 2025

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Collected on:

Excellent Professional Service

This review is for a different branch.

I have been dealing with Scarlett Small who has been excellent throughout the whole process. SHe has answered all questions promptly, given advice where required and guided me through the whole process. She has been thoroughly professional, explaining any jargon etc and fully explaining the process at each stage. I would highly recommend her and Thompsons Solicitors.

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Alex
Personal Injury

Matter Type:

Personal Injury Law

Alex

June 18, 2025

Report to admin

Collected on:

Personal Litigation

This review is for a different branch.

I am writing to express my heartfelt appreciation for the exceptional services and outstanding experience I had with your firm. From the moment I engaged with your team, I was met with professionalism, dedication, and a genuine commitment to achieving the best possible outcome for my case.
Your solicitors demonstrated an impressive depth of knowledge and expertise, guiding me through every step of the legal process with clarity and confidence. Their attention to detail and proactive approach ensured that I was always well-informed and reassured.
I was particularly impressed by the personalised care and attention I received. Your team took the time to understand my unique circumstances and provided tailored advice that was both practical and insightful. This level of client-focused service is truly commendable and sets Thompsons Solicitors apart.
Thank you once again for your exceptional service. I would not hesitate to recommend Thompsons Solicitors to anyone in need of legal assistance. Your dedication to your clients is evident, and I am grateful for the positive experience I had with your firm.

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Reviews collected from

Tony

Tony

July 10, 2025

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Collected on:

Tony

Partner contacted this firm to represent him against his company for harassment and using his disability confidential information to block his career progress which clearly breaches Equality Act 2010. Partner compiled hundreds of documents thoroughly and categorised everything very neatly so it was easy for them to go through all the evidence he had gathered. Partner was aiming to get a year's salary plus extra costs per area as compensation for all the damage cost. This firm could've got a big portion themselves, but they decided not to represent him as they couldn't be bothered to deal with his 'complex case'. Really useless and unprofessional firm.

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Les
Personal Injury

Matter Type:

No Win No Fee

Les

June 25, 2025

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Collected on:

Les

They always keep you updated on progress i would recommend to anyone

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Aimee
Personal Injury

Matter Type:

Accident At Work

Aimee

May 14, 2025

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Collected on:

Aimee

Thomsons solicitors was used by my union (unison) when I told them about an incident at work. Nathalie handled my case and quickly managed to handle this. With the workplace this incident was at claiming full responsibility, this was a faster claim. She had mentioned, if I were to reject the offer I was given, I could get more money but since that’s not the reason for this, I went with the original offer.
I can’t thank everyone at Thomsons enough!

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Alan
Personal Injury

Matter Type:

No Win No Fee

Alan

April 03, 2025

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Collected on:

Alan

Joel shaw dealt with my case start to finish. Excellent and extremely professional with every detail. Good outcome with my compensation claim and would highly recommend highly Thank you Thomsons.👍

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Antonia

Antonia

March 19, 2025

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Collected on:

Antonia

What a waste of time! I have put so much time in to everything they asked me to do even spending money to get to appointments ect to be told that they are no further forward with the 3rd party and wouldn't feel confident going to court after nearly a year of waiting so disappointing

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Thompsons are accredited by

accreditation
accreditation

About this branch

Description

When you make a personal injury claim with us you can rest assured that unless you win, you make no financial outlay whatsoever – no small print and no exceptions. This means that if your claim is unsuccessful, you will not pay any fees or costs to your solicitor or anyone else concerned with the case. Our No Win, No Fee agreement adheres to the strict regulatory requirements of The Law Society of Scotland. The service of Thompsons Solicitors is built on serving your legal rights while remaining sensitive to your immediate needs. This means that while we are pragmatic in our approach, we are always understanding of the needs of our clients and strive to secure interim payments whenever possible and necessary. Although we are prepared to litigate robustly on your behalf we have a proud track record of securing settlement out of court. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.

Practice areas

Thompsons Solicitors is recognised as the leading personal injury firm in Scotland and is able to attract the very best in personal injury solicitor talent from across Scotland and the wider UK. Our areas of specialism include the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Part Time Workers
    • Redundancy
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Insurance
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