Request a callback

Book an appointment

How Thompsons Compares

Value for money

!

Limited data.

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    1841
  • Very Good

    105
  • Average

    18
  • Poor

    10
  • Awful

    49

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

No Win No Fee

Anonymous

October 10, 2024

Report to admin

Collected on:

Claim for compensation

I found Hannah Bennett a very helpful person that is passionate about her job and her clients she made everything so simple and easy and fought the corner like it was her own thanks again hannah !

Was this review helpful?

Andrew

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Personal Injury Law

Andrew

September 19, 2024

Report to admin

Collected on:

Always informed

Hannah from the very start kept me informed and up to date on every part of the process right through to the very end. I have no hesitation in recommending her or her colleagues and Thompsons. I cannot express my thanks enough.

Was this review helpful?

Michael Beattie

Verified review

This review has been left by a verified client who used Thompsons.

Michael Beattie

November 02, 2024

Report to admin

Collected on:

Personal Claim

Quick and very reliable, Cameron was excellent kept me up to date with all aspects of the claim . He gets 10 out of 10

Was this review helpful?

Amanda

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Accident At Work

Amanda

November 02, 2024

Report to admin

Collected on:

Would recommend

Natalie was very supportive and informative from taking on my case to it being finalised.
Clear communication, advice and regular contact.

Was this review helpful?

colin

Verified review

This review has been left by a verified client who used Thompsons.

colin

October 30, 2024

Report to admin

Collected on:

My experience of Thompsons

Without doubt the best decision i made was to contact Thompsons.
Originally i went to Digby Brown after a few consultations they told me i did not have a case.
I then spoke to Anne Marie Harbinson who took on my case and helped me giving me great advice .
With Anne Maries help my case progressed to my satisfaction with Anne Marie then passing the case onto Seonaid Brophy who brought my case to a successful conclusion.
With the help of these 2 ladies i won my case despite the opinion of another lawyer who told me i would not.
Without a doubt i would recommend Thompsons to anyone for their help and professional skills in helping their clients,

Was this review helpful?

Andrew Macdonald

Verified review

This review has been left by a verified client who used Thompsons.

Andrew Macdonald

October 27, 2024

Report to admin

Collected on:

Road traffic accident

I was involved in a road traffic accident on my work duties a vehicle ran into me at high speed i did occur injuries
My lawyer at Thompsons handled everything swiftly and with results i was very satisfied

Was this review helpful?

James allen

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Accident At Work

James allen

October 25, 2024

Report to admin

Collected on:

Hard work paid off

After having my case turned down by another company I turned to thompsons hoping that they would take on my case.
They did and now after a long time we have had the result we wanted.
I cannot thank Joel and the rest of the team that worked on my case enough, they are a credit to thompsons. They supported me continuously throughout and always gave me good information regarding how the case was going and next steps etc.

Was this review helpful?

Andrew

Verified review

This review has been left by a verified client who used Thompsons.

Andrew

October 25, 2024

Report to admin

Collected on:

Civil Claim Settlement

A successful civil claim for a car accident, my lawyer was very helpful and gave very good and clear guidance on what would happen during my case. Very polite and honest person and good legal knowledge about law practice. Would recommend for civil claims.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Thompsons.

Anonymous

October 25, 2024

Report to admin

Collected on:

Road traffic claim

I found not only Corinne but the whole team at Thompsons solicitors to be top class with helping myself navigate the legal process. I was kept informed and advised at every stage of the process. Cannot recommend enough.

Was this review helpful?

Anna Aitchison

Verified review

This review has been left by a verified client who used Thompsons.

Anna Aitchison

October 20, 2024

Report to admin

Collected on:

Road traffic settlement

I was very satisfied with the firm; and how my case was settled. They were very thorough covering all angles to build up my case.

I did seem to cover the same ground a few times to explain what happened; maybe this was necessary.

Was this review helpful?

Reviews collected from

Biruk

Biruk

October 28, 2024

Report to admin

Collected on:

Biruk

To be honest I feel regret ( feeling bad ) this company because of my son get Accsident my house area who is 8 years one of guy drive by neglected speed more than 45 mph and after 3 years told us the case is suspended and one of Loyer phone me today and told me that the case is not accept! It’s shameful and pain !! Really

Was this review helpful?

SPATIUM

SPATIUM

October 15, 2024

Report to admin

Collected on:

SPATIUM

These scammers are calling me twice a day even though I did never had anything to do with this company!

Was this review helpful?

Chantelle

Chantelle

September 27, 2024

Report to admin

Collected on:

Chantelle

Would never use this solicitors again they’re terrible and couldn’t help at all and not willing to take our case further with the evidence we’ve got! do not use

Was this review helpful?

Константин

Константин

August 24, 2024

Report to admin

Collected on:

Константин

Honest and fair company. Helped me with a task that no one else wanted to take on.

Was this review helpful?

James

Matter Type:

No Win No Fee

James

August 06, 2024

Report to admin

Collected on:

James

Been verry impressed with the service provided. Fast reliable and always happy to answer any questions that I had about the hole proses

Was this review helpful?

Thompsons are accredited by

accreditation
accreditation

About this branch

Description

When you make a personal injury claim with us you can rest assured that unless you win, you make no financial outlay whatsoever – no small print and no exceptions. This means that if your claim is unsuccessful, you will not pay any fees or costs to your solicitor or anyone else concerned with the case. Our No Win, No Fee agreement adheres to the strict regulatory requirements of The Law Society of Scotland. The service of Thompsons Solicitors is built on serving your legal rights while remaining sensitive to your immediate needs. This means that while we are pragmatic in our approach, we are always understanding of the needs of our clients and strive to secure interim payments whenever possible and necessary. Although we are prepared to litigate robustly on your behalf we have a proud track record of securing settlement out of court. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.

Practice areas

Thompsons Solicitors is recognised as the leading personal injury firm in Scotland and is able to attract the very best in personal injury solicitor talent from across Scotland and the wider UK. Our areas of specialism include the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Part Time Workers
    • Redundancy
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Insurance
Book an appointment