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How Thompsons Compares

Value for money

!

Limited data.

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    1706
  • Very Good

    97
  • Average

    17
  • Poor

    10
  • Awful

    43

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Agnestonner

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Road Traffic Accident

Agnestonner

April 25, 2024

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Collected on:

Road traffic accident

Very good communication friendly professional staff would look forward to advice again and support if needed thankyou

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Margaret Rose Gilmour

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Personal Injury Law

Margaret Rose Gilmour

April 25, 2024

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Collected on:

Work place assualt

The claim took over 3years from start to finish however it was a extremely positive end result

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Bee asha

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Road Traffic Accident

Bee asha

April 24, 2024

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Collected on:

Great support

Corrine has been very helpful throughout the process and always up fo giving a call and explaining what it going on to me.

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Linda Brodie

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Car Accident

Linda Brodie

April 23, 2024

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Collected on:

Car accident

The service I received has been first class.

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Anonymous

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Personal Injury Law

Anonymous

April 22, 2024

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Collected on:

Excellent service from Robert

Robert was professional in all my dealings with him, primarily through phone calls and email. He kept me up to date throughout the process which was roughly 2years from start to finish. Wouldn’t hesitate to recommend him to anyone.

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Joyce

Matter Type:

Personal Injury Law

Joyce

April 22, 2024

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Collected on:

Personal Injury Claim

Following on from work related personal injury I contacted Local Solicitor and was advised to contact Thompsons Solicitors . from start to finish Stewart White was excellent clearly explaining process and timescales etc . 3 operations and 4 years on was very happy with end result and I would 100% recommend Stewart

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Ann Higgins

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Car Accident

Ann Higgins

April 20, 2024

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Collected on:

Car accident

Thompsons were very helpful and communicated well with myself

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Rory Smith

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Personal Injury Law

Rory Smith

April 18, 2024

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Collected on:

Made the whole process simple.

From start to finish, Robert and his team supported me and kept me informed of the progress of my claim.
I got regular and timely advice when I needed it and was given time to digest the information I was given.
I was very happy with all aspects of the service I received.
Thank you Robert.

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Tom Clark

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Road Traffic Accident

Tom Clark

April 18, 2024

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Collected on:

Claim ref 1/CSK/CLARK/Y23G0383

Over the months since my accident, i found Thompsons Solicitors very professional with regard to the handling of my claim and in particular the clarity in explanations of the legal side of things.
Latterly, the handling of my claim was carried out by Corinne Skelton, who diligently took me through all the options which were available in a friendly and professional manner.
finally, i would recommend Thompson Solicitors without hesitation

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Danielle

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Road Traffic Accident

Danielle

April 18, 2024

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Collected on:

RTA

Fast response, informative and clear advice

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Reviews collected from

Carol

Carol

February 08, 2024

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Collected on:

Carol

Couldn't help with my particular problem but pointed me in the eight direction.

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István

István

September 27, 2023

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Collected on:

István

I could recommend them to everyone. They professionally managed my issue and I could receive a high amount of compensation.

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Margaret

Margaret

May 26, 2018

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Collected on:

Margaret

Thompson,s went out of their way to help my family, Eilish Lindsay was consistent and precise with everything. Thank you so much .

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paul

Matter Type:

Personal Injury Law

paul

April 06, 2024

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Collected on:

paul

Great at understanding how hard the precess is its hard but thomsons are great supports

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Nicola

Matter Type:

Employment Law

Nicola

January 30, 2024

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Collected on:

Nicola

My lawyer Neil Paterson spent almost a year dealing with my case and I cannot thank him enough. Highly recommend.

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Thompsons are accredited by

accreditation
accreditation

About this branch

Description

When you make a personal injury claim with us you can rest assured that unless you win, you make no financial outlay whatsoever – no small print and no exceptions. This means that if your claim is unsuccessful, you will not pay any fees or costs to your solicitor or anyone else concerned with the case. Our No Win, No Fee agreement adheres to the strict regulatory requirements of The Law Society of Scotland. The service of Thompsons Solicitors is built on serving your legal rights while remaining sensitive to your immediate needs. This means that while we are pragmatic in our approach, we are always understanding of the needs of our clients and strive to secure interim payments whenever possible and necessary. Although we are prepared to litigate robustly on your behalf we have a proud track record of securing settlement out of court. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.

Practice areas

We are an award-winning firm of solicitors and accident lawyers with a passion for justice. We are best known for our expertise in personal injury claims, we are one of the leading firms of accident injury and employment lawyers in the country. Thompsons Solicitors has offices in Dundee, where our expert personal injury solicitors will use their expansive knowledge, developed over many years of experience, to advise and guide you through your claim. We can support you in making the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Part Time Workers
    • Redundancy
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Insurance
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