Thompsons

0131 225 4297

The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on. Read more...

Also known as - Thompsons Scotland LLP

Address
84 Channel Street
Galashiels
scottish borders
TD1 1BD
0131 225 4297
www.thompsons-scotland.co.uk

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Accreditations

Other locations

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Available lawyers at Thompsons

Corinne Skelton

Claire Campbell

Anne Marie Harbison

Cameron Irvine

Aidan Rooney

Alix Stewart

Craig Snee

Aisha Aamir

Caitlyn Thomas

Campbell Beck

Catriona MacBean

Charlotte Murray

Christopher Ballam

Claire Hynd

Claire McPherson

How Thompsons Compares

Value for money

Limited data.

This firm - 99%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 99%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%

No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 4

129th / 4507

Company & Commercial

1st / 2

157th / 4288

Wills, Trusts & Probate

1st / 2

176th / 3466

Employment

1st / 2

202nd / 3058

Personal Injury

1st / 2

12th / 2342

Clinical Negligence

1st / 1

23rd / 938

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

1941
Very Good

109
Average

19
Poor

12
Awful

59

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Personal Injury

Verified review

Matter Type:

No Win No Fee

Rhys

July 01, 2025

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Excellent Communication and Professional Service

This review is for a different branch.

Jennifer was extremely professional and friendly throughout the handling of our case. She was caring and understanding in regards to the emotional difficulties faced by my parents and me and made things much easier for us by always keeping on top of communication and explaining things to us in a clear and easy to understand way.

Lawyer named in this review:
Jennifer Wallace

Jennifer Wallace

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Personal Injury

Verified review

Matter Type:

No Win No Fee

Wendy

June 30, 2025

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Personal, yet professional service

This review is for a different branch.

Jennifer Wallace was very efficient and most importantly very caring in the service provided to me. Jennifer responded promptly and explained everything regarding my case in an easy to understand manner. I felt I could contact Jennifer with any questions I had and nothing was too much trouble.

Lawyer named in this review:
Jennifer Wallace

Jennifer Wallace

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Personal Injury

Verified review

Matter Type:

Accident At Work

Bruce tulloch

June 20, 2025

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Accident at work

This review is for a different branch.

Absolutely fantastic from start to finish and some much help and caring . And understanding.

Lawyer named in this review:
Alix Stewart

Alix Stewart

A representative from Thompsons responded to this review on 20 June, 2025:

Thank you so much for your kind words. We're so pleased to hear that you felt supported and understood throughout your case. Our team is committed to providing not only expert legal guidance but also genuine care during what can be a difficult time. Wishing you all the best in your continued recovery. Please don’t hesitate to reach out if we can ever be of help again.

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Personal Injury

Matter Type:

Car Accident

Tom

June 19, 2025

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Excellent Professional Service

This review is for a different branch.

I have been dealing with Scarlett Small who has been excellent throughout the whole process. SHe has answered all questions promptly, given advice where required and guided me through the whole process. She has been thoroughly professional, explaining any jargon etc and fully explaining the process at each stage. I would highly recommend her and Thompsons Solicitors.

Lawyer named in this review:
Scarlett Small

Scarlett Small

A representative from Thompsons responded to this review on 20 June, 2025:

Thank you for your wonderful review. We're delighted to hear that Scarlett provided such excellent support and guidance throughout your case. At Thompsons, we pride ourselves on clear communication and compassionate service, so it's great to know you felt informed and supported at every step. We truly appreciate your recommendation and wish you all the very best moving forward.

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Personal Injury

Matter Type:

Personal Injury Law

Alex

June 18, 2025

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Personal Litigation

This review is for a different branch.

I am writing to express my heartfelt appreciation for the exceptional services and outstanding experience I had with your firm. From the moment I engaged with your team, I was met with professionalism, dedication, and a genuine commitment to achieving the best possible outcome for my case.
Your solicitors demonstrated an impressive depth of knowledge and expertise, guiding me through every step of the legal process with clarity and confidence. Their attention to detail and proactive approach ensured that I was always well-informed and reassured.
I was particularly impressed by the personalised care and attention I received. Your team took the time to understand my unique circumstances and provided tailored advice that was both practical and insightful. This level of client-focused service is truly commendable and sets Thompsons Solicitors apart.
Thank you once again for your exceptional service. I would not hesitate to recommend Thompsons Solicitors to anyone in need of legal assistance. Your dedication to your clients is evident, and I am grateful for the positive experience I had with your firm.

Lawyer named in this review:
Grant Beveridge

Grant Beveridge

A representative from Thompsons responded to this review on 24 June, 2025:

Thank you so much for your kind and thoughtful words. We’re truly grateful you took the time to share your experience with Thompsons Solicitors and with Grant Beveridge in particular. Your feedback means a great deal to us. At Thompsons, we pride ourselves on delivering personal, expert support at every stage of the legal process, and we’re so pleased to hear that you felt informed, supported, and listened to throughout your case. Grant and the wider team are dedicated to achieving the best outcomes for our clients, and it’s incredibly rewarding to know that our commitment made a difference to you. Thank you again for placing your trust in us – and for your recommendation. We wish you all the very best for the future.

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Personal Injury

Matter Type:

No Win No Fee

Kayla

June 13, 2025

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Compensation

This review is for a different branch.

Lauren was very helpful in keeping me updated with my case
And keeping me informed about what to expect in video calls and emails.

Thank you very much

Lawyer named in this review:
Lauren Livingstone

Lauren Livingstone

A representative from Thompsons responded to this review on 20 June, 2025:

Thank you for your lovely review! We're so pleased to hear that Lauren kept you informed and supported throughout your case. Clear communication is a top priority for us, and it's great to know you felt well-guided every step of the way. If you ever need assistance in the future, we’re here to help.

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Personal Injury

Matter Type:

No Win No Fee

Norma

June 11, 2025

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Fantastic company

This review is for a different branch.

Great company with wonderful staff. My case was dealt with in a friendly professional manner from start to finish

Lawyer named in this review:
Lauren Livingstone

Lauren Livingstone

A representative from Thompsons responded to this review on 20 June, 2025:

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with Thompsons and that our team handled your case with professionalism and care. Providing friendly, expert support from start to finish is exactly what we strive for. Wishing you all the best, and please don’t hesitate to get in touch if we can help again in the future.

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Personal Injury

Verified review

Matter Type:

Personal Injury Law

Sean

June 10, 2025

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Personal injury

This review is for a different branch.

Excellent service and support . Kept me informed and up today and provided advice. Was straightforward and no jargon

Lawyer named in this review:
Robert Cranston

Robert Cranston

A representative from Thompsons responded to this review on 20 June, 2025:

Thank you for your kind words! We're so glad to hear you had a positive experience with our team. Providing clear, jargon-free advice and keeping clients informed is exactly what we strive for. If you ever need support again, don’t hesitate to get in touch.

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Personal Injury

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Matter Type:

No Win No Fee

Angela Ord

June 04, 2025

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Very Lovely Girl

This review is for a different branch.

Loved dealing with Suzanne she was very easy to chat with and was good at getting things done would definitely use her if needed in the future.

Lawyer named in this review:
Suzanne Laing

Suzanne Laing

A representative from Thompsons responded to this review on 10 June, 2025:

Thank you for your kind words! We're so pleased to hear that working with Suzanne was such a positive experience. We'll be sure to pass on your lovely feedback to her. If you ever need assistance again in the future, we'll be here to help.

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Personal Injury

Matter Type:

Accident At Work

Darryl

June 04, 2025

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Excellent and efficient service

This review is for a different branch.

I can’t thank Shahrez Rashid enough for the outstanding support and professionalism he showed throughout my injury at work claim. From our first conversation, he was understanding, knowledgeable, and genuinely committed to helping me get the outcome I deserved.

Shahrez kept me fully informed at every step, explaining the legal process in simple terms and always making time to answer any questions I had. His calm, confident approach gave me peace of mind during what was a very stressful time.

Thanks to Shahrez’s dedication and expertise, I received a fair and timely settlement that will make a real difference in my recovery. I’m truly grateful for everything he’s done and wouldn’t hesitate to recommend him to anyone needing a solicitor—especially for a personal injury claim.

Exceptional service from start to finish!

Lawyer named in this review:
Shahrez Rashid

Shahrez Rashid

A representative from Thompsons responded to this review on 10 June, 2025:

Thank you so much for your thoughtful and detailed review. We're delighted to hear that Shahrez provided the support and professionalism you needed during such a challenging time. His commitment to keeping you informed and securing a fair outcome is exactly what we strive for at Thompsons. We'll be sure to pass on your kind words to Shahrez and the team. Wishing you all the very best in your continued recovery.

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Reviews collected from

Personal Injury

Matter Type:

No Win No Fee

Les

June 25, 2025

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Les

They always keep you updated on progress i would recommend to anyone

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Personal Injury

Matter Type:

Accident At Work

Aimee

May 14, 2025

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Aimee

Thomsons solicitors was used by my union (unison) when I told them about an incident at work. Nathalie handled my case and quickly managed to handle this. With the workplace this incident was at claiming full responsibility, this was a faster claim. She had mentioned, if I were to reject the offer I was given, I could get more money but since that’s not the reason for this, I went with the original offer.
I can’t thank everyone at Thomsons enough!

Lawyer named in this review:
Nathalie Axelsson

Nathalie Axelsson

A representative from Thompsons responded to this review on 10 June, 2025:

Thank you for your thoughtful review. We're so pleased to hear that Nathalie was able to support you through your case and bring things to a swift and positive outcome. We truly appreciate your kind words and are glad we could be there for you when it mattered most. Wishing you all the very best moving forward.

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Personal Injury

Matter Type:

No Win No Fee

Alan

April 03, 2025

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Alan

Joel shaw dealt with my case start to finish. Excellent and extremely professional with every detail. Good outcome with my compensation claim and would highly recommend highly Thank you Thomsons.👍

Lawyer named in this review:
Joel Shaw

Joel Shaw

A representative from Thompsons responded to this review on 17 April, 2025:

Thank you so much for your kind words and recommendation! We’re delighted to hear that Joel provided such excellent and professional support throughout your case, and that you were happy with the outcome of your compensation claim. We really appreciate you taking the time to share your experience — we’ll be sure to pass on your thanks to Joel and the team.

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Antonia

March 19, 2025

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Antonia

What a waste of time! I have put so much time in to everything they asked me to do even spending money to get to appointments ect to be told that they are no further forward with the 3rd party and wouldn't feel confident going to court after nearly a year of waiting so disappointing

A representative from Thompsons responded to this review on 19 March, 2025:

We're sorry to hear about your experience and the frustration you've encountered during this process. We understand how valuable your time is and truly regret any inconvenience you've faced due to delays and uncertainty regarding your case. We always strive to achieve positive outcomes for our clients and apologise that we could not meet your expectations on this occasion. We would appreciate the opportunity to discuss your concerns further. Please feel free to contact us directly at your convenience. Regards Thompsons Solicitors Scotland.

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Monica

January 03, 2025

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Monica

I am victim witness the service I received
Thomson solicitors was absolutely shocking .
Personal injury case is at courts . Was told
There was no merit in my case this was
Based without seeing medical evidence
In the case. The case is at the courts if there was no merit in the case this would not be at the court. . I would advise anyone looking personal injury solicitor to
Go to another firm. Service at Thompson
Solicitor was below par ..

You just need read there reviews

Absolutely shocking service trauma victim

Fact

It’s up to judge to decide if there is merit
In case not Thomson solicitors

If I could rate this firm no stars I would

A representative from Thompsons responded to this review on 07 January, 2025:

Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience, but we feel it is important to provide clarity regarding your situation. You initially contacted us seeking assistance with a potential medical negligence case, which you advised had already been raised in Court by another firm of solicitors. However, when we asked for information to assess your case, including details of your current representation and authority to obtain your file from your original solicitor, you declined to provide this. In Scotland, it is not possible for two solicitors to represent the same individual on the same matter at the same time. Without sight of the relevant case file or evidence, it would have been irresponsible and unethical for us to offer representation without first properly assessing the merits of your case. Unfortunately, due to your unwillingness to provide the necessary authority to review the file, we were unable to proceed. We understand that dealing with legal matters can be stressful, especially when already facing difficult circumstances, and we regret that you felt let down. We remain committed to providing transparent and professional service and wish you the best as your case progresses. If you have any further questions or concerns, please feel free to contact us directly.

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Thompsons are accredited by

About this branch

Description

If you live in the Scottish Borders and have suffered a personal injury as a result of someone else's negligence, or you have suffered injury as a result of an accident while in the Scottish Borders, contact Thompsons Solicitors today for information and advice regarding how you may be able to claim compensation for your pain, suffering, expenses and lost earnings. We can quickly ascertain the essential details of your case and help you determine whether it is in your interests to pursue a claim for accident compensation through the solicitors at our Borders offices. We can also help you explore your funding options; with our no win, no fee package guaranteeing you will not a pay a penny if your case is unsuccessful and our assurance that you will receive the maximum compensation possible, with no hidden costs or initial outlay, if your claim has a positive outcome.

Practice areas

Thompsons Solicitors is recognised as the leading personal injury firm in Scotland and is able to attract the very best in personal injury solicitor talent from across Scotland and the wider UK. Our areas of specialism include the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Employment
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Maternity and Paternity
- Part Time Workers
- Redundancy
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Armed Forces Compensation Scheme
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Military Accident Claim
- Military Hearing Loss
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
Wills, Trusts & Probate
- Trusts
- Wills

Business areas of law

Company & Commercial
- Insurance

Book an appointment

Request a callback

Book an appointment

Thompsons

Accreditations

Other locations

Available lawyers at Thompsons

How Thompsons Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Excellent Communication and Professional Service

Personal, yet professional service

Accident at work

Excellent Professional Service

Personal Litigation

Compensation

Fantastic company

Personal injury

Very Lovely Girl

Excellent and efficient service

Reviews collected from

Les

Aimee

Alan

Antonia

Monica

Thompsons are accredited by

About this branch

Description

Practice areas

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter