Ema Jones

Partner

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Ema Jones is a partner in the Residential Property team. She handles freehold and leasehold conveyancing transactions, new build properties, re-mortgages, transfers of equity, lease extensions and collective enfranchisements. Ema regularly acts for private investors both in the UK and overseas in their purchases and re-sales of properties “off-plan” from developers, and has experience in acting on high value residential properties.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 393203

  • Based in Epsom, Surrey
  • Licensed for 18 years

Accepting new clients via ReviewSolicitors

Ema Jones is a partner in the Residential Property team. She handles freehold and leasehold conveyancing transactions, new build properties, re-mortgages, transfers of equity, lease extensions and collective enfranchisements. Ema regularly acts for private investors both in the UK and overseas in their purchases and re-sales of properties “off-plan” from developers, and has experience in acting on high value residential properties.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 393203

  • Based in Epsom, Surrey
  • Licensed for 18 years

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5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5
Expertise

Experience

  • Peacock & Co

    SRA-approved manager - Partner

    Until October 2019

  • Peacock & Co Solicitors Limited

    SRA-approved manager - Director

    Until Present

Languages spoken

  • English
  • Welsh

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Park Place House, 24 Church Street, Epsom, Surrey, KT17 4QB

Reviews

5.0 /5 75 Reviews
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anonymous

Finally found a solicitor I can rely on

We instructed Peacock and Co for what we thought would be a straightforward property purchase. As first-time cash buyers, we wondered: what could possibly go wrong? Unfortunately, quite a lot. We ended up in a chain of four, the property documents were not in order, and there were several delays. Eventually, the chain collapsed. We then had to make a new offer and deal with new paperwork for the same property. Through it all, Ema and Gillian at the Epsom office were outstanding. They stayed with us, fought our corner, and tirelessly chased the other parties involved. We received stellar service throughout the 12 months it took to secure the property we truly wanted. We are very grateful to Peacock and Co Solicitors, and especially to Ema and Gillian.

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Ilona B.

Housing & Property

Outstanding Support from Start to Finish

We are very grateful to Ema and Gillian for helping us purchase our new home. The process was challenging and took much longer than expected, but they guided us through every stage with professionalism, care and patience. They were always thorough, responsive and reassuring, and made sure our questions were answered clearly. We felt that they genuinely cared about helping us complete successfully and that our interests were always their priority. Thanks to their hard work, we are now happily settled in our new home. We would highly recommend Ema and Gillian to anyone looking for knowledgeable, supportive and trustworthy solicitors.

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A representative from Peacock & Co Solicitors Limited responded to this review

Congratulations on your new home! We were delighted to be able to assist you on this purchase. We celebrate every completion - and try to ensure the process is as smooth as it should be - and are so pleased that you entrusted this transaction to our care.

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Mary

Housing & Property

Conveyancing services

Ema and Gillian recently provided conveyancing services for the sale and purchase of our home. They are extremely professional, knowledgeable, experienced and efficient. What could be quite a stressful experience has been very pleasant thanks to their friendly approachable nature and attention to detail.

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A representative from Peacock & Co Solicitors Limited responded to this review

We strive to make property transactions as stress-free as possible, so are delighted to see this. Thank you for your review. Ema and Gill will be so pleased to know you felt well cared for.

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Adam & Cecily

Housing & Property

House move with Ema Jones & Gill Towns at Peacock & Co

We just completed on our new house and used Ema & Gill at Peacock & Co after having had a lot of experience with them as well and they were completely faultless again. They are exceptionally knowledgeable and experienced, very practical and work brilliantly as a team. They know what are actually issues and what are not and provide valuable context in any given scenario. Their communication is clear, concise and fast and they made what is always a stressful process much smoother and easier. I would not hesitate in recommending them to anyone.

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A representative from Peacock & Co Solicitors Limited responded to this review

What a dream review to receive! We know choosing a solicitor so often comes down to recommendation. Thank you for this accreditation, to receive feedback like this is invaluable.

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Ei

Housing & Property

Excellent conveyancing for a property purchase SW20

Superb service from Ema and Gillian - prompt and efficient communication, clear and concise risk assessment, delivery within tight deadlines - an outstanding experience overall.

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A representative from Peacock & Co Solicitors Limited responded to this review

Thank you for this fantastic review. We are so pleased you had an excellent experience with Peacock & Co on your property purchase and hope to be able to assist you in the future.

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Other Reviews

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Ilona Berzanskyte

Housing & Property

Ilona

We had a long and complicated purchase, but Ema and Gillian were incredibly supportive throughout the entire process. They were professional, thorough and always made sure we understood what was happening at each stage. Despite the delays and difficulties within the chain, they remained patient, reassuring and committed to helping us reach completion. Their communication and attention to detail gave us confidence, and we always felt that our best interests were being protected. Thanks to Ema and Gillian’s hard work and dedication, we have now successfully completed and moved into our new home. We are extremely grateful for everything they did and would happily recommend them to anyone looking for reliable and caring solicitors. Thank you again Ema & Gillian!

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A representative from Peacock & Co Solicitors Limited responded to this review

Thank you, your feedback is so valuable. We know the value of a personal recommendation and are thrilled that you felt genuinely supported by our service. Ema and Gillian will be so happy to see this.

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Spungold1475

Housing & Property

Spungold1475

An excellent experience using Peacock & Co. Ema and Gillian were proactive, responsive and clear while coordinating with multiple other parties and helped us secure our beautiful new home. Thank you!

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A representative from Peacock & Co Solicitors Limited responded to this review

We are so pleased to hear this and wish you all the best in your new home. Congratulations!

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Nicola Goodyear

Housing & Property

Nicola

I am extremely happy with my experience of Peacock & Co - Epsom. Ema & Gill have always & continue to be fantastic. They make everything easy & are happy to explain things to me if needed. Great communication and they stay on top of the process. I would be happy to recommend them to anyone.

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A representative from Peacock & Co Solicitors Limited responded to this review

Thank you - Ema and Gill will be delighted to see your feedback.

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Laura Andrews

Housing & Property

Laura

I can’t recommend Ema and her executive assistant Gill highly enough for their work on my recent property purchase. It was not a straightforward transaction; the property was bought via online auction and involved a back-to-back completion, where I was purchasing from a company that itself completed only hours earlier on the same day. To add another layer of complexity, it originated as a probate sale. Despite all of this, Ema handled everything with calm professionalism, precision, and clear strategic thinking. Ema was consistently thorough, proactive, and reassuring, explaining each step clearly and anticipating issues before they became problems. Gill was equally fantastic — responsive, organised, and always on top of the detail, making sure nothing slipped through the cracks. Together they made what could have been an extremely stressful process feel smooth and well managed. Their communication was excellent throughout, deadlines were met under tight pressure, and I always felt confident that my transaction was in very capable hands. Thanks to their hard work and dedication, everything completed successfully against challenging timelines. If you’re looking for a conveyancing team that’s knowledgeable, efficient, and genuinely cares about getting things right, I wouldn’t hesitate to recommend Ema and Gill.

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A representative from Peacock & Co Solicitors Limited responded to this review

Thank you, Laura. Ema and Gill were so pleased to be able to assist you with the smooth completion of this complex transaction. Wishing you all the best in your new property!

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Amber

Housing & Property

Amber

We have just moved into our first home after instructing Ema Jones as our conveyancer - Ema and her assistant Gillian Towns have been absolutely brilliant throughout the entire process. Despite multiple difficulties and delays, Ema and Gill have worked incredibly hard to support us and help us get over every hurdle. We would not have been able to get through our purchase without their dedication. I would absolutely recommend them to anybody!

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A representative from Peacock & Co Solicitors Limited responded to this review

What a lovely accreditation for Ema and Gill, who were so pleased to assist you on your property purchase. We like to celebrate every completion. Happy new home!

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