R Bushnell
This review was submitted by a verified client of Wolferstans.
Excellent Communication Throughout - A Positive Experience
Pauline and Edward based in the Plympton office made the stressful circumstance of selling and buying a property much more bearable! They communicated clearly throughout and answered any queries we had a long the way promptly and informatively. There was a good dialogue around timescales from the start which helped to set our expectations. When we requested a date to aim for this was worked towards and clearly communicated to the other parties involved. We have used Wolferstans in the past and find their services to be top notch.
A representative from Wolferstans responded to this review
Hi there, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Pauline and Edward were able to make your property sale and purchase a more manageable experience during what can often be a stressful time. Clear communication, setting realistic expectations, and keeping clients informed throughout the process are all priorities for our team, so it is fantastic to know this was reflected in the service you received. We are particularly pleased that the timescales were clearly discussed from the outset and that the date you were working towards was effectively communicated to all parties involved. Your positive feedback on Pauline and Edward's professionalism and responsiveness will mean a great deal to them. Thank you also for your continued trust in Wolferstans. We greatly appreciate your returning to us and are delighted that you continue to find our service to be top notch. We wish you all the very best in your new home. Kind regards, Wolferstans LLP.