Solicitor at Kingsfords Solicitors Limited

Kingsfords Solicitors Limited

Julie Granger

Solicitor - Director & Compliance Officer

SRA ID: 18901

Julie Granger is a Compliance Officer for Legal Practice with Kingsfords Solicitors Limited. She has 29 years' experience in the areas of Wills, Trusts & Probate, Personal Injury working as a Director & Compliance Officer

158a High Street, CT21 5JR

Licensed for 29 years

Practice Areas

Wills, Trusts & Probate, Personal Injury

4.0/5 8 Client Reviews 8
8 Client Reviews

4.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    6
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    2

Review sources

Anonymous
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Alastair
Alastair Added 3 weeks ago 1 found this helpful Report to admin
Kingsfords Solicitors Limited
Collected whilst working at Kingsfords Solicitors Limited
January 23, 2025 20250123164707

Farcical internal probe of a formal complaint

1

I made a formal complaint against Kingsfords after an awful few months trying to dispute my mother’s Will, executed by my greedy sister who left me just 8%. Kingsfords’s performance was patchy to lazy and downright rude.
Their compliance officer of all people refused to send a PDF to my bank which they needed to receive my tiny portion. So after overseeing a travesty of justice they were slow and hard to get hold of, even though I live in Tokyo and they knew the dispute had given me two panic attacks. The compliance officer sniffed: “I’m too busy to send PDFs” despite knowing that unless she did I wouldn’t get my money. Not content with being disrespectful and rude to a client she then HUNG UP ON ME!!
I made a formal complaint. The internal “investigation” concluded there was no wrongdoing! Of course it did. It was a farce, covering their bases behind bare-faced misrepresentations of the events and weak obfuscation a child could see through. My next stop will be the ombudsman and as a career journalist (Reuters among them) I have a piece ready to find a publication, so prospective clients can be warned what to expect.

Lawyer named in this review: Julie Granger

Was this review helpful? Yes

Alastair
Alastair Added 2 months ago Report to admin
Kingsfords Solicitors Limited
Collected whilst working at Kingsfords Solicitors Limited
December 03, 2024 20241203162634

Rude, Arrogant and Indifferent

1

After overseeing a family heist in which I was robbed of almost 200,000GBP they were unable to comply with the simplest of requests -- to send a PDF of the transfer details which was needed since the money is over a week late (and counting) in arriving. This despite being repeatedly asked. The compliance officer actually told me, her client, "I'm busy. It's not my job to send PDFs" and then HUNG UP ON ME (this at 2am where I am based in Tokyo).
The experience with the Will and Kingsford's lack of empathy, basic courtesy and humanity has caused me to have three panic attacks this year.

Lawyer named in this review: Julie Granger

Was this review helpful? Yes

Christine
Christine Added 1 year ago Report to admin
Kingsfords Solicitors Limited
Collected whilst working at Kingsfords Solicitors Limited
September 14, 2023 20230914173132

Revision of Wills

5

My husband and I recently decided to revise our Wills. Originally drawn up by Kingsfords in Hythe, we returned to ask them to do the revisions. We were able to make an initial appointment early, and after approving the drafts via email, the Engrossments were ready for signing within days. We received our copies within 48 hours. The whole process was speedy and efficient. The staff in Hythe are so helpful and friendly. Service like this takes the 'pain' out of what might be a rather daunting experience

Lawyer named in this review: Julie Granger

A representative from Kingsfords Solicitors Limited responded to this review on 18 September, 2023

Thank you for sharing your experience with us, Christine. We're pleased to hear that revising your Wills with us was a smooth and efficient process. It's great to know that Julie & the team provided a speedy service while maintaining a helpful & friendly approach. We aim to make the process as hassle-free as possible, and your feedback is much appreciated. Thank you for choosing Kingsfords Solicitors!

Was this review helpful? Yes

Robert
Robert Added 1 year ago Report to admin
Kingsfords Solicitors Limited
Collected whilst working at Kingsfords Solicitors Limited
March 05, 2023 20230305093239

Excellent Service

5

Kingfords dealt with my late wife's probate and also writing a new will for myself.
Everything went smoothly with face to face meetings, telephone consultations and draft documents via email.
I highly recommend Kingsfords and especially Julie Granger who dealt with my new Will.
Also the secretaries were very helpful.

Lawyer named in this review: Julie Granger

Was this review helpful? Yes

RB
RB Added 4 years ago Report to admin
Kingsfords Solicitors Limited
Collected whilst working at Kingsfords Solicitors Limited
January 22, 2021 20210122000000

Big Thank You

5

Dear Julie, Now that the estate administration for our father has been successfully concluded I just wanted to say a big Thank You… on behalf of myself and I'm sure the other co-executors… for your support and guidance through the entire administration process. From the outset it was a pleasure to meet with you and to interact with the other members of the professional Kingsford's team. You mentioned in your email that you have a daughter living in Perth. Once international travel resumes (post Covid), should you feel inclined to travel to Australia to visit her, could I suggest you incorporate a visit to NZ. A visit to the South Island would be a 'must', but I would be happy to host you in Rotorua (lot's to see and do around here) and I'm sure my brother Ken would do the same in Auckland. Just a thought! With Joe Biden now inaugurated as president in America and Covid-19 vaccines beginning to roll out, the future for the world is beginning to look a lot more positive! All the very best

Lawyer named in this review: Julie Granger

Was this review helpful? Yes

DG
DG Added 4 years ago Report to admin
Kingsfords Solicitors Limited
Collected whilst working at Kingsfords Solicitors Limited
November 22, 2020 20201122000000

Very happy indeed

5

Dear Ms. Julie Granger, Mr Alan. Green has acted on my behalf to resolve a matrimonial matter referenced above. I am very happy indeed with the level of proffessionalism and advice received and services rendered through out this two year period. The Council recommended and selected for the court hearing proved to be very capable with a satisfyingly appropriate result. I wouldnt hesitate to recommend Kingsfords and the individuals that acted on my behalf in this matter. Many thanks.

Lawyer named in this review: Julie Granger

Was this review helpful? Yes

LH
LH Added 4 years ago 1 found this helpful Report to admin
Kingsfords Solicitors Limited
Collected whilst working at Kingsfords Solicitors Limited
September 02, 2020 20200902010000

Professionalism and kindness is outstanding

5

Dear Julie, I was made redundant in July and was advised by my company to speak with a solicitor about my redundancy settlement. Not only was I upset and worried about the situation, but also very scared and nervous about contacting a solicitor as this was all new to me. I contacted Kingsfords and spoke firstly to Jacqueline Chappell, who was very helpful and gave clear instructions on what I needed to send to her. Jacqueline immediately made me feel much better and told me that it would be Leigh Prebble-Benn who I would have my telephone appointment with. When I first read through my settlement agreement I didn't really understand what it all meant and so when Leigh took the time to read through it line by line to explain things in simpler terms, it wasn't so overwhelming. Leigh also gave clear instructions on what I needed to do next and everything was all done quickly. It was also very lovely to know that I could contact Leigh if I had any other concerns. Their professionalism and kindness is outstanding and I wanted to thank them both as I am truly grateful. Best wishes and kind regards

Lawyer named in this review: Julie Granger

Was this review helpful? Yes

Reviews collected on

Tim
Tim Added 11 months ago Report to admin
Kingsfords Solicitors Limited
Collected whilst working at Kingsfords Solicitors Limited
March 14, 2024
Collected on
20240314192625

Tim

5

Great understandable explanations of situations and future options. Patient , unbiased and thoroughly professional. I am indebted to Julie for approach and experience. Communications from her support staff are timely, clear and concise. A great team. TJP

Lawyer named in this review: Julie Granger

A representative from Kingsfords Solicitors Limited responded to this review on 14 March, 2024

Hi Tim, Thanks so much for your positive feedback. We are grateful and look forward to acting for you in the future.

Was this review helpful? Yes

About Julie Granger

Julie Granger is a Compliance Officer for Legal Practice with Kingsfords Solicitors Limited. She has 29 years' experience in the areas of Wills, Trusts & Probate, Personal Injury working as a Director & Compliance Officer

Languages Spoken: English

Contact Julie Granger

Address

Kingsfords Solicitors Limited

158a High Street

CT21 5JR



Phone 01233624545

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