Karen shand

Legal Assistant

Accepting new clients via ReviewSolicitors

Karen has been with Thompsons for 38 years, during which time she has held a variety of roles across the firm. She is currently a member of the General Accident team, where she specialises in pursuing personal injury claims on behalf of clients who have been injured both in the workplace and in everyday life.

  • Regulated by: The Law Society of Scotland

  • Based in Edinburgh
  • Licensed for 1 years

Accepting new clients via ReviewSolicitors

Karen has been with Thompsons for 38 years, during which time she has held a variety of roles across the firm. She is currently a member of the General Accident team, where she specialises in pursuing personal injury claims on behalf of clients who have been injured both in the workplace and in everyday life.

  • Regulated by: The Law Society of Scotland

  • Based in Edinburgh
  • Licensed for 1 years

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Karen shand

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5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.7/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 5.0/5
Expertise

Experience

  • Thompsons

    Legal Assistant

    Until Present

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

Greenside, 12 Blenheim Place, Edinburgh, EH7 5JH

Reviews

5.0 /5 11 Reviews
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Profile image of Dougie Bell

Dougie Bell

Verified
Personal Injury

Dougie Bells case

Making a claim against someone is a very daunting, emotional and time consuming process. Karen guided me through this process every step of the way . When Derek got involved with the legal aspects of the case everything was explained in a clear and precise way , options explained clearly advice and suggestions made clear.

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Tom

Verified
Personal Injury

Excellent Service

I cant rate Thompsons Scotland highly enough. The service I received was impeccable. Many thanks to Karen Shand, she was very professional, answered all my questions and kept me updated as my claim progressed. Thompsons Scotland are very fortunate to have Karen represent them.

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A representative from Thompsons responded to this review

Thank you, Tom, for such fantastic feedback. We're delighted to hear that you received an excellent service from Thompsons Solicitors Scotland and that Karen Shand made such a positive impression. It's great to know that she was professional, answered all your questions and kept you informed as your claim progressed. Your comments about Karen are a wonderful compliment, and we'll make sure they're passed on to her. Thank you for placing your trust in Thompsons Solicitors Scotland and for your recommendation. We wish you all the very best for the future.

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Jim

Verified
Personal Injury

Highly Professional

I had a very positive experience with Thompsons in dealing with my personal injury claim. Derek McLean dealt with my case and I am very grateful to him in securing my compensation. A special thank you to Karen Shand who provided supportive communication throughout.

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A representative from Thompsons responded to this review

Thank you for taking the time to share your experience. We're delighted to hear that you had such a positive experience with Thompsons Solicitors Scotland and that Derek McLean was able to secure compensation for your personal injury claim. It's also wonderful to hear how much you appreciated Karen Shand's supportive communication throughout your case. Having clear and reassuring communication can make a real difference during the claims process. We'll be sure to pass your kind words on to both Derek and Karen. Thank you for placing your trust in our team, and we wish you all the very best for the future.

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Paul mccabe

Verified
Personal Injury

Paul mccabe comp claim

Karen Shand was so helpful, AMAZING . Everything was handled so quickly with no hesitation. The service was second to none.

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A representative from Thompsons responded to this review

Thank you so much for your fantastic feedback, Paul. We’re delighted to hear that Karen provided such amazing support throughout your compensation claim. It’s great to know that everything was handled quickly and efficiently, and that you found the service second to none. Karen takes great pride in delivering the highest level of client care, so your kind words will mean a lot to her. We’ll be sure to pass on your feedback to Karen. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

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Helena Kennedy

Verified
Personal Injury

Excellent

I was delighted with the service I experienced extremely professional, kind, and efficient. Nothing was too much bother.

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A representative from Thompsons responded to this review

Thank you so much for your wonderful feedback! We’re delighted to hear that you were so pleased with the service you received. Providing a professional, efficient and supportive experience for our clients is incredibly important to us, so it’s great to know that this was reflected in your claim. Thank you for your kind words and for taking the time to share your experience. If you ever need any assistance in the future, we’re here to help.

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