Karen shand

Legal Assistant

Accepting new clients via ReviewSolicitors

Karen has been with Thompsons for 38 years, during which time she has held a variety of roles across the firm. She is currently a member of the General Accident team, where she specialises in pursuing personal injury claims on behalf of clients who have been injured both in the workplace and in everyday life.

  • Regulated by: The Law Society of Scotland

  • Based in Edinburgh
  • Licensed for less than 1 year

Accepting new clients via ReviewSolicitors

Karen has been with Thompsons for 38 years, during which time she has held a variety of roles across the firm. She is currently a member of the General Accident team, where she specialises in pursuing personal injury claims on behalf of clients who have been injured both in the workplace and in everyday life.

  • Regulated by: The Law Society of Scotland

  • Based in Edinburgh
  • Licensed for less than 1 year

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Karen shand

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5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5
Expertise

Experience

  • Thompsons

    Legal Assistant

    Until Present

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Greenside, 12 Blenheim Place, Edinburgh, EH7 5JH

Reviews

5.0 /5 8 Reviews
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Paul mccabe

Verified
Personal Injury

Paul mccabe comp claim

Karen Shand was so helpful, AMAZING . Everything was handled so quickly with no hesitation. The service was second to none.

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A representative from Thompsons responded to this review

Thank you so much for your fantastic feedback, Paul. We’re delighted to hear that Karen provided such amazing support throughout your compensation claim. It’s great to know that everything was handled quickly and efficiently, and that you found the service second to none. Karen takes great pride in delivering the highest level of client care, so your kind words will mean a lot to her. We’ll be sure to pass on your feedback to Karen. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

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Helena Kennedy

Verified
Personal Injury

Excellent

I was delighted with the service I experienced extremely professional, kind, and efficient. Nothing was too much bother.

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A representative from Thompsons responded to this review

Thank you so much for your wonderful feedback! We’re delighted to hear that you were so pleased with the service you received. Providing a professional, efficient and supportive experience for our clients is incredibly important to us, so it’s great to know that this was reflected in your claim. Thank you for your kind words and for taking the time to share your experience. If you ever need any assistance in the future, we’re here to help.

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Aneta

Verified

Really professional attitude

All went smoothly. It obviously took some time till my case has been finalized but I'm am really happy with Karen's help. Highly recommended.

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Gavin

Verified

Claim assist

From the word go, Karen has been exceptional. Everything was done quickly and efficiently and I could not ask for better person to represent me.

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Susan Morris

Verified
Personal Injury

Highly recommended Thomsons

I can’t speak highly enough of the outstanding service provided by Thomson Solicitors. From start to finish, the entire experience has been professional, efficient, and genuinely supportive. Their attention to detail, clear communication, and dedication to achieving the best possible outcome truly set them apart. A special mention must go to Karen Shand, who has been absolutely exceptional throughout. Karen is not only incredibly knowledgeable and professional, but also approachable, compassionate, and completely committed to her clients. She goes above and beyond to ensure everything is handled smoothly, making what could be a stressful process feel manageable and reassuring. Karen is a real asset to the company—her expertise and client-focused approach reflect the very best of what Thomson Solicitors stand for. I wouldn’t hesitate to recommend them to anyone seeking high-quality legal support.

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A representative from Thompsons responded to this review

Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear about your positive experience with Thompsons and that you found our service professional, efficient and supportive throughout. A special thank you for your kind words about Karen, she will be thrilled to hear them. Karen takes great pride in providing a compassionate, client-focused service, and it’s fantastic to know she made the process feel manageable and reassuring for you. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. If you ever need any assistance in the future, we’re always here to help.

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