Helen Martin
New Enquiry Administrator
Helen currently works in our Medical Negligence department as both a new enquiry administrator and medical paginator. Helen is the first point of call for all medical negligence enquiries. Initially qualifying as a Social Worker, Helen began her career in Children and Families and Mental Health Social Work, giving a solid background in Children and Families, Mental Health and Community Care Law. Later going on to retrain in musculoskeletal and soft tissue rehabilitation work, Helen has worked extensively both in the public and private sector with clients with injuries due to accidents or injuries at work. In this time she worked within these teams in business development, to spearhead and manage this provision for under-served groups. Most recently, Helen has worked as part of the Nursing Staff within Specialist Spinal Injuries, Covid-19 and General Hospital Wards. Later going on to specialise to work directly with people with Spinal Injuries and Acquired Brain Injuries that had directly resulted from Catastrophic Injury or Direct Clinical Negligence. Being friendly and approachable, Helen hopes to bring her previous varied legal and clinical experience with people who have suffered both clinical negligence and injury, to provide a professional, swift and accessible service.
15-17 Bridge Street, S3 8NL
Licensed for 1 years
Practice Areas
Clinical Negligence, Personal Injury
- Personal Injury 5%
- Clinical Negligence 95%
22 Client Reviews
Overall experience
- Value For Money
- Approachability
About Helen Martin
Helen currently works in our Medical Negligence department as both a new enquiry administrator and medical paginator. Helen is the first point of call for all medical negligence enquiries. Initially qualifying as a Social Worker, Helen began her career in Children and Families and Mental Health Social Work, giving a solid background in Children and Families, Mental Health and Community Care Law. Later going on to retrain in musculoskeletal and soft tissue rehabilitation work, Helen has worked extensively both in the public and private sector with clients with injuries due to accidents or injuries at work. In this time she worked within these teams in business development, to spearhead and manage this provision for under-served groups. Most recently, Helen has worked as part of the Nursing Staff within Specialist Spinal Injuries, Covid-19 and General Hospital Wards. Later going on to specialise to work directly with people with Spinal Injuries and Acquired Brain Injuries that had directly resulted from Catastrophic Injury or Direct Clinical Negligence. Being friendly and approachable, Helen hopes to bring her previous varied legal and clinical experience with people who have suffered both clinical negligence and injury, to provide a professional, swift and accessible service.
Languages Spoken: English
Contact Helen Martin
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WORK EXPERIENCE
Title
Name
Duration
New Enquiry Handler
Howells LLP
?-present
Medical negligence claim
I got recommended through a friend and Helen who dealt with us was brilliant . She was so understanding through a difficult time . Clear and precise with her communication and knowledgeable with information provided .
Helen took the stress out of a very difficult time for the family and I would highly recommend
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 01 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Very Helpful and Understanding
Helen is more than helpful and understanding, and tried her best to sort things out. Good contact and updated me through the time I was dealing with her.
Would recommend Helen to anyone and you’ll definitely be pointed in the right direction
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 30 June, 2025
Thank you for your review
Was this review helpful? Yes
Great customer service
Helen is a really nice helpful lady. She drafted some great letters for me and was always prompt at responding to my emails.
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 11 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Supportive and Compassionate Legal Guidance
I reached out during an extremely difficult and emotional time, and Helen from Howells Solicitors responded with genuine care, understanding, and professionalism. Even though my situation was still unfolding, she took the time to clearly explain the legal process, what her team could assist with, and the next steps I could take.
Helen also provided valuable resources for both legal guidance and emotional support, which meant a great deal to me. I never felt dismissed ..instead, I felt heard, respected, and gently guided in the right direction.
It’s rare to find a lawyer who combines deep legal knowledge with true compassion. I’m truly grateful for the time and care Helen and her team offered , highly recommended .
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 27 May, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent Service Throughout
Helen has been excellent throughout my case, she has always been polite, friendly and provided me with lots of information and kept me updated at each and every stage. She is a credit to the firm.
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 08 May, 2025
Thank you for your review.
Was this review helpful? Yes
Hip Revision Claim
Very pleased with Howells. Helen has kept us informed throughout the process and explained everything clearly.
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 24 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent Service from Helen Martin
Very thorough and experienced. Super fast response to queries. An excellent service that I can highly recommend.
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 24 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Medical negligence
I had an awful experience during the birth of my baby and I knew things could have been better but reluctant to speak to a solicitor as in the end both me and baby were fine. I found the courage to speak to Howells and namely Helen, I felt really listened to and I’m grateful they have decided to take on my case. I will write a review at the next stage but if it’s even crossed your mind, do what I did and just pick up the phone as you may be suprised.
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 24 April, 2025
Thank you for your review
Was this review helpful? Yes
Very polite and professional. Always offering good advice and support.
I reached out to Howell Solicitors for help in writing a second complaint letter after my hand operation went wrong three times in hospital. They have been supportive in guiding me through the process to determine whether medical negligence was involved. We are currently awaiting a response from the hospital, and so far, I appreciate their assistance and professionalism.
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 03 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent Service.
Helen was so very helpful and informative with the information she gave us regarding our queery. It was a pleasure to speak to her.
Lawyer named in this review: Helen Martin
A representative from Howells Solicitors responded to this review on 31 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes