Request a callback

Book an appointment

How Howells Solicitors Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Howells Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Howells Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 21%
About Right 77%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Howells Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Howells Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Howells Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Howells Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Howells Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    998
  • Very Good

    44
  • Average

    3
  • Poor

    1
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Assault

Anonymous

November 28, 2024

Report to admin

Collected on:

Legend!!!

Salma has been exceptional, she has dealt with my case and from the get go has been great, I couldn’t have asked for someone better to deal with this.

Was this review helpful?

Nuno Dias

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Assault

Nuno Dias

November 28, 2024

Report to admin

Collected on:

Great team

Had a really bad time in life and Howells got me the best results always recommend thanks for everything.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Wills

Anonymous

November 27, 2024

Report to admin

Collected on:

Wills

Kerry was efficient, on time for appointments, knew her stuff and sorted us out. Well done Kerry

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Wills

Anonymous

November 27, 2024

Report to admin

Collected on:

New Will

Everything was spot on - thank you

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Child Arrangements Following Divorce

Anonymous

November 18, 2024

Report to admin

Collected on:

Divorce & Child Arrangements.

I recently needed the services provided by Howells Solicitors, and I couldn't be more pleased with the service I received. From start to finish, they maintained a high level of professionalism while ensuring everything was explained in a clear and understandable way. Danielle, in particular, was exceptional in handling my case—her expertise, attention to detail, and compassionate approach made the entire process much more bearable. I highly recommend Danielle and her firm for anyone seeking reliable, professional legal assistance.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Probate

Anonymous

November 01, 2024

Report to admin

Collected on:

Grant of Letters

I was highly satisfied with the service given to me. Would highly recommend Howells

Was this review helpful?

Andrew

Andrew

October 28, 2024

Report to admin

Collected on:

Very Poor Experiance with very poor communication

Looking like they will cost us our purchase due to a complete lack of focus. They appear to be just a factory process with very junior staff, who just don't have the knowledge or time to progress a simple purchase or communicate in an effective way. We were cash buyers for a property where the vendors were prepared to move out immediately. Should have taken 6 weeks to complete, but 14.5 weeks later still no replies to any of my queries I raised and no sign of any contracts. I escalated after 8 weeks to their directors who also just don't appear to be interested. Complaint now raised. I could go on and on but my personal view is to avoid if you want any kind of customer service and focus.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Probate

Anonymous

October 23, 2024

Report to admin

Collected on:

Grant of Letters

I was very satisfied with the service given. I would highly recommend Howells

Was this review helpful?

Paul Turner

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Divorce

Paul Turner

October 21, 2024

Report to admin

Collected on:

Danielle

Very happy with how Danielle has dealt with me during my divorce she as been brilliant keeping me upto date with everything and had nothing but my best interest at heart

Was this review helpful?

Jeffrey Peasegood

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Divorce

Jeffrey Peasegood

October 09, 2024

Report to admin

Collected on:

Excellent in every way and trust her

Wendy had my back, for the last 3 and half years.
Already passed her name to 2 people, tha ks again

Was this review helpful?

Reviews collected from

Ilona

Ilona

March 08, 2024

Report to admin

Collected on:

Ilona

I've had very good experience with Howells selicitor.

Was this review helpful?

Herod

Herod

October 03, 2023

Report to admin

Collected on:

Herod

Gud solicitors

Was this review helpful?

D

Matter Type:

Residential Conveyancing

D

July 28, 2023

Report to admin

Collected on:

A client

I used Howells Solicitors to sell a property. My case was assigned to Stacey Crane and Jane Nightinghale who were both very helpful and kept me updated throughout the whole process. A big thank you to both.

Was this review helpful?

Carrie

Matter Type:

Residential Conveyancing

Carrie

July 19, 2023

Report to admin

Collected on:

Carrie

I was recommended these Solicitors by my chosen Estate agents to assist with conveyancing for a property I was selling. Their reviews were promising and I was keen to make the experience go as stress free as possible. There was very little contact in the first 5 months after agreement of sale and I just put this down to work being completed in the background. 6 months down the line I had to finally check on progress as the sale was meant to be simple, was chain free on both parties and I was concerned about the unstable way the property market and mortgages were playing out in the media.

I would have really appreciated a regular courtesy email to update on the situation rather than have to chase and rely on my estate agents for feedback (Hunters - who were excellent from start to finish). I resorted to having to send messages weekly to try and draw out information to what should have been an uncomplicated sale. I thank Jane Nightingale for the help she gave and I appreciate a lot of the barriers came from the buyers Solicitors dragging their heels.

Overall it was an ok experience and as a professional myself, I had higher expectations for the fees I was paying. I thank Howells for getting me through eventually, despite a weeks delay after agreed completion. Careless error on Buyers Solicitors part to request release of funds caused the delay and in my opinion should have been a fundamental task to do ahead of exchange and completion. I was fortunate not have booked removal vans etc…..

Was this review helpful?

Robert

Robert

December 04, 2022

Report to admin

Collected on:

Robert

Brilliant Staff top solicitors best in town

Was this review helpful?

Howells Solicitors are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Howells Solicitors has more than 40 years’ experience of providing high quality legal advice. We have expert solicitors in key areas of personal law from family and matrimonial to personal injury, wills, probate and clinical negligence as well as residential conveyancing, employment and taxi licensing. We also have a highly experienced criminal defence department to give advice and representation in all areas including arrest, court appearances and prison law. Howells is committed to offering expert legal advice to every individual who seeks it, to improving access to justice and our clients’ experience of the law, and to deliver a customer-focused, value-based service at all times. We are different at Howells. You are at the heart of what we do, which is why we pride ourselves on being friendly and approachable and making sure that you always get personal attention and a top quality service, whether you are a private paying client or are receiving publicly funded legal aid. The vast range of services we offer means that we can help you in all key stages of life, as well as the times that you hadn’t planned for. Howells are also active members of the local and legal community with a strong reputation of charitable work, attending local community events and having membership at professional and local organisations.

Practice areas

Property & Conveyancing Wills, Trusts and Probate Family Law Divorce and Separation Medical Negligence Accident and Personal Injury Care Proceedings Employment Law Inheritance Tax Planning and Trusts Lasting Powers of Attorney Actions against the Police Human Rights Inquests Housing Benefits and Credits Criminal Defence

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Excessive force or assault
  • Clinical Negligence
    • Accident and Emergency Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cosmetic Surgery Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Nerve Damage Claims
    • Pancreatic Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Goods vehicles - operators licence
  • Family Law
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Domestic Violence
    • Elderly care
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Tenant Eviction
  • Human rights
    • Human rights
    • Judicial review
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Car Accident
    • Car Passenger
    • Cycling Accident
    • Head and Brain Injury
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills