Chantal Percival

I used FMGH to help me with my executor duties regarding the estate of my closest friend. This was obviously a sad and difficult time for me and I was so grateful for all the assistance I received. Chantal Percival was kind and professional, prompt in all matters and made everything run smoothly. There was complete transparency regarding fees which were completely reasonable for the service I required. I would have no hesitation in recommending FMGH and in particular Ms Percival.

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Chantal Percival

My husband and I recently needed private client advice regarding my late father's will, which was not a high value estate. We were recommended to visit solicitors Foskett Marr Gadsby and Head in Epping. We dealt with Chantal Percival , who was wonderful at understanding exactly what we needed in solving the problems that we had around the probate, she made us feel at ease and was attentive and efficient, at what was a very sad time for us. We would highly recommend her services . Mr and Mrs Morley

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Chantal Percival

It's clear to me that unless the estate is one of value, then FMGH simply aren't interested. FMGH picked up our estranged father's "estate" when it was clear that he didn't leave a will. As it transpires, the estate was of little value and FMGH put the minimum amount of effort in to handling it on-time and accurately. This can be explained through the bill itself, where it the cost was estimated to be between £925 and £1,480 + VAT. Despite the case not being in any way complex or vast, the final bill was provided at £4,000 + VAT without prior notification. In fact, the initial estimate had already been exceeded by the time we were contacted. However the real kicker is that three years on, it transpired they failed to do the diligence required to find the presence of a living spouse and we were therefore liable to pay it back, despite the fact that it takes 5 minutes for a layman to find the presence of a marriage via third party sources. As a result of this oversight, we were invited for a meeting with our Solicitor and a Litigator whose sole interest was in protecting the firm, being condescending, unhelpful, belligerent and arrogant. It was clear that he wanted us gone and entirely refused to help people in distress - ultimately "it's your problem". We thankfully don't have a huge amount of experience in handling legal matters - but if FMGH are indicative of the industry at large then we are left with zero trust in the system, or the level of care that should be a pre-requisite, especially in delicate, emotional cases. The reality is they don't care. Maybe they do for those that are going to secure them a big bill at the end of a piece of work, but for us, they couldn't have cared less as we're still having to untangle a mess at our own expense that they created. FMGH; if you're choosing to read this - and I see no reason why you would - then rest assured that we will be referring this case to the Ombudsman for their opinion on your conduct and lack of professionalism.

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Chantal Percival

Ali Raza Naqvi