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Quay Legal

0117 462 3100
5.0/5
166 Client Reviews Leave a review

Quay Legal is a niche employment law practice, based in central Bristol, providing specialist advice to employees and employers on employment law and related matters.

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Quay Legal
Quay Legal

Accreditations

accreditation
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Available lawyers at Quay Legal

David Thomas

4.9 out of 5
(73)
Solicitor

Helga Fox Jones

5.0 out of 5
(43)
Solicitor

Janine Moreno

5.0 out of 5
(42)
Solicitor

How Quay Legal Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Employment
3rd / 81
26th / 3182

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    161

  • Very Good

    5

  • Average

    0

  • Poor

    0

  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Vicki

Verified review

This review has been left by a verified client who used Quay Legal.

Vicki

April 25, 2024

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Collected on:

Excellent service

This is the second time that I’ve worked with Helga Fox Jones from Quay Legal, and this experience was as efficient, professional and friendly as the last, I would highly recommend.

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SF
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

SF

April 22, 2024

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Collected on:

Employment Law Advice

Incredibly professional and fast service from Janine Moreno at Quay Legal. Highlighted any risks, meticulous eye for detail, great service

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Anonymous
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Settlement Agreements

Anonymous

April 20, 2024

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Collected on:

Settlement Agreement

Really good servy, very thorough! Would highly recommend Quay Legal. Thanks to Janine and the team.

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Anonymous
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

April 20, 2024

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Collected on:

Excellent Service

First class, professional service. I felt that all the questions/queries I put forward were heard and understood. All communications involved concise, clear and timely advice. I would highly recommend this legal practice.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

April 19, 2024

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Collected on:

Employment Law - fantastic support

The team at Quay Legal responded quickly to my enquiry and were supportive, knowledgeable and attentive throughout - a fantastic support at a complex and challenging time.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

April 18, 2024

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Collected on:

Excellent service

I received an excellent service. The situation was incredibly stressful, but the support and empathy alongside practical and expert advice made it much easier

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AH

Verified review

This review has been left by a verified client who used Quay Legal.

AH

April 16, 2024

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Collected on:

A very diligent solicitor

Janine was empathic and very patient as she tried to explain the terms of my redundancy. She was instrumental in helping me navigate this stressful situation as well as helping me understand my options.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

April 16, 2024

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Collected on:

Settlement Agreement Support & Case Management

Was in need to employment support and direction with a settlement agreement with my employer. I contacted Quay Legal who fully understood my position and what was required in my circumstances. Quay Legal – David Thomas manged my agreement process with professionalism and understanding and guided me to a successful amicable conclusion, which I am very grateful for.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

March 19, 2024

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Collected on:

Employment related advice

Janine provided me with very good advice, she was very quick to react, and was also sympathetic and understanding in a difficult situation. It was good to have someone fighting my corner! I would thoroughly recommend Janine.

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Anonymous
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Settlement Agreements

Anonymous

March 02, 2024

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Collected on:

A professional and personal service

From point of initial contact through to completion of the settlement Helga at Quay Legal provided me with the support, legal advice and constant communication required to ensure that the situation was resolved with speed and a mutual agreement was reached.

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Reviews collected from

guy
Employment

Matter Type:

Employment Law

guy

June 11, 2022

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Collected on:

guy

Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.

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Imre
Employment

Matter Type:

Employment Law

Imre

March 14, 2022

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Collected on:

Imre

Excellent service, very competent, helped us through a difficult time with a difficult employee.

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M
Employment

Matter Type:

Settlement Agreements

M

March 03, 2022

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Collected on:

A client

I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.

David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.

I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.

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Quay Legal are accredited by

accreditation

About this branch

Description

Employment law solicitors

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
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