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How Quay Legal Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    190
  • Very Good

    7
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

November 01, 2024

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Collected on:

Fantastic knowledge and support

David recently helped me with an employment situation and he was incredibly knowledgeable, supportive and responsive. Everything was resolved and I am very grateful for all his support.

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Callum

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Callum

October 21, 2024

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Collected on:

Assistance with Redundancy

I found Quay Legal to be very helpful in our initial phone call, and then again later. They were detail oriented and were able to explain legal concepts to me well. I would use them again in a similar situation.

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Helen

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Constructive/Unfair Dismissal

Helen

October 09, 2024

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Collected on:

Supportive Solicitor

Delighted with the advice, service and support I received fro the solicitor (H). Very professional, very polite and understanding of my situation.
With the help and advice from H, we managed to get a reasonable agreement.
H made the whole horrible process manageable and as clear as possible.
Thank you so much.

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Nic

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Discrimination at Work

Nic

October 08, 2024

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Collected on:

Excellent service, with a human touch

I would highly recommend Quay Legal. They were very responsive, throughout my experience communication was excellent, both over the phone and via email. They provided sound advice in a way that was easy for me to digest. They were very transparent about pricing and worked hard to ensure I got value for money. I was very satisfied with the outcome, I was able to settle with my employer rather than take matters further.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Constructive/Unfair Dismissal

Anonymous

October 08, 2024

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Collected on:

Excellent support to Whistleblowing & Constructive Dismissal Case

David Thomas at Quay Legal represented me in a long running and complex whistleblowing case against my former employers. The case involved multiple protected disclosures, detriments to a whistleblower and constructive unfair dismissal. David was approachable, provided great support and calmly dealt with the "difficult" approach taken by the respondent's solicitor in this case. I could not have navigated the complexities of employment and whistleblowing law without David's support. Throughout the case, David provided sagely advice working closely with me and our barrister to achieve a successful outcome at the employment tribunal and then negotiate a fair and reasonable settlement.

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Jason

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Jason

October 04, 2024

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Collected on:

Great professional advice

Helpful and good communication throughout. Thank you

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Chris

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Chris

September 27, 2024

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Collected on:

Voluntary Settlement agreement

Helga was very helpful in explaining the settlement and some of the wider issues that were involved with the clauses my employer had put in. It did mean that there was a lot of back and forth between me, my solicitor and my former employer.

As a result I had to negotiate a few things myself in order to keep the costs down and we didn't get everything changed as we wanted to but it's worked out ok.

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James

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Contracts

James

September 04, 2024

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Collected on:

Great legal advice, clearly put and very helpful

I contacted the team as I was in need of some relatively short notice on some revisions to my terms and conditions of employment. The team took the time to understand what it was that I was after and then provided exactly the advice and legal support that I needed. They explained the process and costs very clearly and even responded at very short notice when I needed to speed up my timelines. I have already told them that when I need more support I know exactly who I am coming back to. A special thanks to David, Helga and Beata.

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Smith

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Smith

September 02, 2024

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Collected on:

Personal Advice

I was advised and supported by Janine Moreno. I found Janine to be efficient, supportive, understanding and very professionally knowledgeable. This allowed us to work through the process in a very timely manner. This helped me both personally and professionally.
I would happily recommend Janine and Quay Legal to others.

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Alison

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Alison

August 29, 2024

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Collected on:

Brilliant

A huge thank you to Janine who was approachable, pragmatic, listened and provided great advice in a really quick turnaround. Janine made what could have been a particularly stressful time smooth and stress free. Thank you

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Reviews collected from

guy

Matter Type:

Employment Law

guy

June 11, 2022

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Collected on:

guy

Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.

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Imre

Matter Type:

Employment Law

Imre

March 14, 2022

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Collected on:

Imre

Excellent service, very competent, helped us through a difficult time with a difficult employee.

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M

Matter Type:

Settlement Agreements

M

March 03, 2022

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Collected on:

A client

I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.

David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.

I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.

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Quay Legal are accredited by

accreditation

About this branch

Description

Employment law solicitors

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
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