Joanna Connolly Solicitors

I cannot recommend Joanna Connolly Solicitors highly enough. I was defending a Fast Track claim in the County Court at Coventry brought by Intrum Poplar Designated Activity Company and contacted them only weeks before the trial. I had been dealing with it myself as a litigant in person, which was extremely stressful given the issues around assignment, disclosure, witness evidence and the Consumer Credit Act. Instructing Joanna Connolly Solicitors changed everything. They specialise exclusively in defending consumers against banks and debt purchasers – they never act for the lenders – and their expertise in these cases is exceptional. They took the case on, handled the procedural and evidential complexities with total professionalism, and represented me at the trial even at such short notice .The claim was successfully defended and dismissed. The relief of not having a judgment for this debt was enormous. Joanna and the team were clear, approachable, responsive and completely focused on getting the right result. They took the pressure off and fought the case properly. If you are being pursued by Intrum, Cabot, PRA, Arrow or any other debt purchaser over a credit agreement you do not recognise, or where there are identity issues, contact them. They know this area inside out and deliver results. Joanna and the team were extremely helpful - worked late and gave me an enormous feeling of relief whenever I spoke to them - Tom who turned up at court was an amazing guy and wiped the floor with the opposing solicitor - I cannot recommend these guys enough - Just use them you will not be disappointed 5 stars – outstanding service and outcome.

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Joanna Connolly

I cannot thank Joanna Connolly and her team enough for the outstanding legal defences they have prepared in representing me, twice… they truly are just brilliant at what they do, successfully defending both Claims plus recovering all costs. Everyone l spoke with at the firm is down to earth and easy to speak with… not your usual pompous stuffy solicitor’s firm in any way at all. Sam and Emma in the office are great and always know what’s going on. Gerry was the first-person l had a telephone consultation with, and he really put my mind at rest, but the biggest praise must definitely go to Joanna who is just FANTASTIC! The defences she put together are admirable and her attention to detail is first class. She is an absolute expert in consumer credit and knows her stuff, full stop. Joanna appointed a Barrister called Tom Brennan to represent me at Trial and he was also phenomenal (l actually found out that PRA had issued a bundle to the court very late and Tom had stayed awake until 4:30am on the day of the trial to ensure he had quashed any arguments PRA had rushed together). Needless to say, Tom absolutely annihilated PRA in Court and the Judge ended up dismissing the case and awarding all of our costs. If you need some advice do not hesitate to give Joanna and her team a call.

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Joanna Connolly

I approached JCS in relation to an old debt which i was being hounded by from Lowell. I dealt initially with Sam who instantly put me at ease and lowered the high anxiety I was experiencing. She went through the entire process and was polite, professional and non judgemental. I then dealt with Joanna who drafted my Defence and again put me at ease and was lovely to deal with. As a result of me instructing JCS, my claim was discontinued which was an absolute relief. I would highly recommend using JCS.

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Joanna Connolly

Following years of trying to fight off vexatious and underhand tactics from Capquest, they came back for a third attempt to take me to court. This time I decided to spend some of my hard earned money to get someone professional to fight back on my behalf. The money I paid JCS was considerably less than the amount Capquest was claiming and now they have dropped the case entirely. Thank You! A very happy client, I will not hesitate to use them again if required.

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Joanna Connolly

I instructed Joanna Connolly Solicitors to assist with defending a fast-track court claim relating to a re-sold consumer credit debt. From the outset, the team were professional, knowledgeable and reassuring during what was a very stressful process. I dealt regularly with Sam, who was always helpful, responsive and took the time to explain things clearly and answer my questions throughout. The firm prepared a detailed defence and handled all correspondence efficiently. After proceedings were issued, the claimant ultimately discontinued the claim, which was a huge relief. I am very grateful for their support and expertise, and would not hesitate to recommend them to anyone facing a defended consumer credit or debt purchaser claim.

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Joanna Connolly

Joanna Connolly are a fantastic law firm who have helped me with multiple cases. The staff are very warm and friendly and everything is explained very clearly. The first 2 cases were dealt with out of court, however the most significant was a recent one which went to court. The barrister who JCS recommended (Tom Brennan) was equally good, and our case was so well prepared that it took the judge about 5 minutes to throw the case out. In addition the judge awarded costs meaning that I was refunded the fees. Companies such as the claimant in my case are incredibly predatory. I was in a serious mental health crisis when I originally got into debt around five years ago and I imagine this is a similar story for many people. The repackaging of such debts to be bought and sold seems unconscionable to me and in this case correct procedures were not being followed. At least part of the debt which the claimant had purchased was not from a credit card I had ever taken out. Without the help of Joanna Connolly Solicitors I would have had to incorrectly pay a sum of money which would have been highly stressful, as well as impacting my credit score which I am trying to repair. So I am really grateful to this firm, thank you!

Outstanding legal support – highly recommended Joanna Connolly Solicitors supported me through a claim, and the service I received was highly professional, informative, and reassuring from start to finish. Gerard guided me carefully through the process, explaining each step clearly and making a complex and stressful situation much easier to understand. When the matter progressed, Joanna took over seamlessly and saw it through to the end — resulting in the claim being dropped. I was completely relieved of the stress and anxiety I had been under. Consumer law and debt-related legislation are extremely complex, and questions of legitimacy can be very confusing for individuals facing debt purchasers. Having a knowledgeable and confident legal team made all the difference. I would absolutely recommend Joanna Connolly Solicitors to anyone dealing with debt purchasers, aggressive threats, or unlawful business practices. This team is professional, reliable, and genuinely supportive — a promising firm you can trust when you feel overwhelmed.

I contacted Joanna Connolly Solicitors having received a County Court claim form from Drydensfairfax ‘on behalf’ of Arrow. Right from the very first phone call Colin gave me reassurance that everything would be dealt with and there was no need to worry. The communication throughout the process was fantastic and concluded in a very positive outcome. I would 100% recommend them to anyone in a similar situation and would like to thank Colin and the team again for all their hard work and guidance throughout.

I had a debt matter which had proved to be a very stressful experience, but as soon as I'd contacted and then instructed JCS, they filled me with confidence whilst remaining realistic. They were however able to achieve an outstanding result for me at a reasonable cost. I will have no hesitation in using them again if the need arises, and certainly recommend speaking to them with any Consumer Credit issues.

Have had a few cases using Joanna Connolly, and every time they perform outstandingly. You may not realise it, but many debts are unenforceable due to dodgy & illegal practices employed in the industry. Joanna & her team are specialists in this area, and if there's any chance of you winning your case (which there probably is), go to them in the first instance. They charge nothing for you just asking them & assessing your case.